Microsoft Solutions for Consumer Goods

To help you meet your business objectives, Microsoft provides a technology framework that empowers your people to accelerate insight and innovation. Solutions based on Microsoft technology make it easier to do business with shoppers, consumers, suppliers, and partners.

Microsoft is connecting companies to shoppers, consumer, customers, and partners with the appropriate platform, solutions, and capabilities in the new world for today and tomorrow.

Solutions for consumer goods companies built on the Microsoft platform include the following:

Connected Shoppers and Consumers

As a consumer goods company, your business needs a full view of your customers to understand who they are and what their needs are likely to be. This requires establishing new and more meaningful two-way relationships with shoppers and consumers. It also means establishing accountable digital marketing strategies that measure the right indicators of success, as well as integrating business intelligence into virtually every facet of your sales and marketing organization. Solutions based on Microsoft technology allow you to increase your business performance and customer satisfaction by connecting information, processes, systems, and people.

Connected Innovation

Business leaders who understand the role of innovation also understand how important it is to provide people with the tools that make successful innovation possible. But to innovate, people need a framework for innovation process management. They need the tools to express their ideas, share and collaborate with others, test ideas against business requirements, and bring concepts to fruition. That's what connecting innovation is all about.

Connected Supply Chains

Managing supply chains requires that consumer goods companies perform a delicate balancing act to simultaneously meet multiple needs-delivering high levels of service, while managing global supply chains and keeping costs low to remain competitive. Pressures from demanding consumers, as well as from the increasingly global nature of the industry, have consumer goods manufacturers both sourcing and selling products in more places around the world.

By better connecting product information, processes, systems, and people, Microsoft and its partners can help you address both current and future supply chain complexity with cost-effective, integrated solutions that drive enhanced supply chain efficiency and better collaboration with trading partners. These solutions address key business issues, such as developing more effective order and replenishment processes, lowering inventory levels in warehouses and distribution centers, improving out-of-stock levels, reducing paperwork, and improving data accuracy.

Connected Operations

In today's challenging economy, true operational excellence can help your business reach a leadership position in the market, but maintaining that level can be frustratingly elusive. Operational excellence requires that your people be able to gather, analyze, and respond to vast amounts of production-related data in a short period of time, but most production management applications on the market simply cannot do this for you.

Microsoft solutions for Connected Operations enable companies to build integration, collaboration, and analysis solutions to help them perform at their fullest potential. This includes technology infrastructures that support workflow and knowledge management in order to facilitate smooth collaboration throughout the enterprise, and tools to gather, analyze, and respond quickly to vast amounts of production-related data.