Client Experience Management solutions
To differentiate themselves in an increasingly crowded, global marketplace, professional service firms must anticipate, meet, and exceed rising client expectations. To do so, they need to work closely with their clients to understand needs and service opportunities, and then craft and deliver the kind of superior, personalized service experience that builds loyalty and inspires referrals.
Client Experience Management (CEM) solutions using Microsoft's integrated infrastructure help to eliminate disconnects between professionals and their clients, enabling them to develop stronger relationships, improve operations, and build and sustain connections. A flexible structure, simplified data exchange, and anywhere, anytime access to project information helps clients and professionals focus on business objectives rather than administrative and technological details.
Customer Experience Management partners
Microsoft is proud to partner with many exceptional industry solution providers. These alliances provide customers with the confidence that Microsoft and its partners are working together to enable the broadest and best set of combined capabilities available in the marketplace.
Choose a partner that fits your business needs:
Handshake Software, Inc.
Handshake Software is a leading provider of enterprise information integration (EII) products to law firms and corporate legal departments. The Handshake Software Suite enables organizations to quickly and easily integrate different applications without a data warehouse, and to deliver Web-based real-time information. Handshake produces innovative software that assists law firms in getting a greater return on investment from existing information systems.
Microsystems
Microsystems delivers innovations that help document-intensive firms better create, maintain, and e-file their documents. Microsystems understands the business and productivity challenges that these firms face, and provides solutions for their short- and long-term needs—from first draft to final delivery.
XMLAW
XMLAW is a provider of SharePoint-based intranet and extranet solutions for the legal market. XMLAW's Enterprise Portal System enables firms to rapidly deliver high-value, practical portals comprised of application integration, enterprise search capability, and legal-specific context. The Enterprise Portal system is a complete solution enabling firms to deliver all their knowledge sources and application functionality in an easy-to-use, consistent interface to professionals, clients, and administrative and technical staff.
Overview
Partners
