Loss Prevention

Updated: August 25, 2004

Microsoft Technology Helps Trax Tackle Inventory Shrinkage Problems

Retail loss prevention executives frequently struggle to find new ways to detect and prevent inventory shrinkage. The problem isn't always easy to spot. Often, it is a combination of many factors including employee theft, shoplifting, vendor fraud, administration errors, and employee turnover.

One way for retailers to confront the problem is by installing reporting systems that monitor point-of-sale (POS) transactions in real time. These data mining systems look for patterns of fraudulent activity and they then flag suspicious POS transactions for closer examination.

Trax Retail Solutions Inc. is a leader in POS data mining and loss prevention. The company supports the Microsoft Smarter Retailing Initiative and offers ShrinkTrax for POS, a solution that gives retailers real-time visibility into shrinkage problems.

Overview of ShrinkTrax

ShrinkTrax for POS helps identify abnormal cashier behavior that is consistent with theft, errors, or deception. The solution supports POS systems built on Microsoft® SQL Server™. It monitors over 40 key performance indicators from the POS system including "no sale" transactions, the number of items scanned, voids, and refunds. The data is then mined, correlated, and put into a report that allows store managers to evaluate the performance of associates. The solution is available with DM2 advanced data mining technology also designed by Trax Retail Solutions.

Key Benefits of ShrinkTrax

The ShrinkTrax solution helps retailers build more profitable operations by helping them build an employee culture of shrinkage awareness and accountability. Benefits of the solution include:

Increased sales and revenue through better practices, heightened security, and accurate reporting.

Reduced employee turnover through performance monitoring and rewards forrewarding proper behavior.

Lower shrinkage through early discovery of common mistakes that may lead to new best practices.

Built on a Solid Foundation of Microsoft Technology

Microsoft technology offers Trax Retail Solutions a solid foundation where developers can build reliable systems with state-of-the-art security features, said Ron Southard, vice president of sales and marketing for Trax.

"This gives our customers the reassurance that innovative and successful retail loss prevention solutions are being developed with both Trax and Microsoft technical resources."



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