White papers about Microsoft technology in the Retail industry
Updated: July 27, 2006
Business intelligence
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Business Intelligence in retail customer management In this report, the Aberdeen Group examines the need to understand the challenges associated with moving past simple customer data collection into high-level Business Intelligence (BI) -based decision-making.
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Microsoft in retail: Empowering people through technology Foster a people-ready business. Using innovative technologies, you can find new ways to respond to market trends, new avenues for meeting consumer preferences, and new opportunities to tailor each shopping experience to match every customer’s expectations.
Securing the retail store This white paper provides a technical roadmap and information about how to improve the security of your retail store while considering state legislation and industry regulations.
Point-of-service (POS)
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Empowered Point of Service benchmark report Empowered point-of-service is more than a labor-saving enhancement to customer service—it's an opportunity to revitalize the customer's experience across stores, the Internet, and other retail locations.
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Microsoft operating systems for point of service devices This paper includes a list of frequently asked questions and a comparison chart that can assist you in making a decision about what operating system is most appropriate for your POS devices.
The business value of RFID Radio frequency identification (RFID) technology is revolutionizing the way organizations track the location and movement of goods and assets.
