Retail events and webcastsRetail events sponsored by Microsoft and our partners can help you meet and share ideas with others in the industry, plus stay informed on the latest products, technologies, processes, and trends. Upcoming eventsOn-demand webcastsHow RedPrairie and Microsoft drive down the cost of supply chain technology Join this webcast for an in-depth exploration of how the Bing Maps platform can be used as a visualization tool for content managed in Microsoft Office SharePoint Server. As a geospatial and mapping data visualization platform, Bing Maps provides an intuitive view of rich sets of data that are key to an organization's success, from supply chain management and emergency response to marketing analysis, e-commerce, and more. Microsoft partners IDV Solutions, SpeakTech, and Habanero Consulting demonstrate how they have combined SharePoint Server and Bing Maps to deliver compelling solutions for their customers. Presenter:
Chris Pendleton, Technical Evangelist, Microsoft Corporation
Chris Pendleton is a Microsoft technical evangelist and a geographic information system (GIS) and mapping expert. Discover the tools that can take the seams out of your franchise Whether you're taking a hit from the recession or experiencing growth in your business, you may feel like a patchwork operation without proper systems and processes in place. Contacts, documents, financials, properties, units and location information are in separate databases causing inefficient sales processes, inconsistent information, and legal compliance issues. A lack of automated execution in processes is resulting in missed tasks and deadlines. Does this sound like your business? Join Sonoma Partners and Microsoft on Tuesday July 28th for a webinar to learn how Microsoft Dynamics CRM for Franchise Management streamlines operational and customer management processes critical for long term success and profitability. Delivering green IT solutions and saving some $green$ In a challenging economy, retailers are looking to better leverage their IT to deliver savings to the bottom line, increase IT and LOB operations efficiencies and enable engaging customer experiences. Retail IT is going green... for cost savings today and easier rollouts in the future. Learn how your store's IT can get on board. Store IT and store operations stakeholders are invited to join Microsoft and Chain Store Age to learn how to implement green IT solutions that deliver cost savings today and ease the deployment of future customer-centric experiences. An informative webcast on the Top 10 Predictions across the Retail Industry for 2009. Listen to this interactive discussion about the challenges and uncertainty in today's current economic climate and how retailers' organizations need to engage their business leadership to help put information to work in delivering higher decision-making competency for 2009 and beyond. Hear the results from current research and timely analysis on best practices surrounding the use of Information Technology to assist clients in improving their capabilities within areas such as sustainability, IT for green and RFID. Aberdeen surveyed more than 120 retail enterprises to determine the current state of multi-channel retailing, and the future implementation of the digital and mobile channels. This on-demand webinar provides insight on this important research. Aberdeen Research Director - Retail, Sahir Anand, relates key findings on the current state of multi-channel retailing, and the future implementation of the digital and mobile channels. Listen as Jean-Yves Martineau from Cactus Commerce explains how to create a seamless cross-channel experience using mobile technology for loyalty & rewards programs, gift cards and coupons. Lower costs and boost productivity To succeed in today's economy and improve their long-term competitive positions, best-in-class retailers are acting now to identify distinctive opportunities to boost productivity and lower costs. One area often overlooked in this quest is sales auditing. While many retailers still perceive and practice auditing narrowly as cash analysis, using spreadsheets and manual processes, smart retailers now use automated auditing tools to conduct sophisticated business analyses, to dramatically improve operations throughout the enterprise. Find out how leading retailers have made this transition and the benefits they have achieved. Manage fleets more efficiently and cost-effectively In a challenging economy, managing a fleet efficiently is more important than ever to reduce costs and improve fleet utilization. Join Steve Milroy, a solutions architect from OnTerra Systems, to learn how companies in every industry that manage fleets and mobile workforces can use Virtual Earth to: See in near real time where fleet and other mobile assets are in geographic context Better plan and manage deliveries, routes, and inventory Track mileage and achieve fuel usage and carbon emission goals Grow through innovation and improved business insight
through cost-effective business insight Business Intelligence is consistently top of mind for executives. Given the current economic turbulence, commodity pricing and increased competition, there is an explosive demand for insight - the ability to connect people, data and systems to provide the right information at the right time and in the right format to make a real impact on the business. Aberdeen Group, Microsoft and key business partners ProfitBase, Red Prairie, Torex and TXT, recently hosted a webcast to discuss how technology can help customers address the demand for insight and provide solutions for the entire organization at a low total cost of ownership. Download the presentation (without audio) Join us for a fresh look at your most important customer contact channel: the phone. Forrester Research will provide guidance on using voice technology to meet your customers' ever changing expectations. Tellme will share its thinking on how to develop a true picture of the economic returns from deploying and maintaining an IVR solution. Driving retail profit with visualization technologies Today's mapping technology can help you improve connections with customers. Learn how you can get the right information and the right products into your customers' hands and help your profits soar. Join retail analyst Paula Rosenblum, managing partner of Retail Systems Research, and Deena Amato-McCoy, senior editor of Chain Store Age, for this informative webcast. Point of Sale is the foundation of a retailer's technology infrastructure. It is responsible for the bulk of the store's labor, it is the primary customer interface, and it produces much of the data upon which the enterprise runs. Unfortunately, it is often one of the oldest systems in the store. This webcast presentation will describe a service-oriented approach to extending the current functionality of point-of-service solutions. In addition, we examine Point of Sale from an efficiency and usability standpoint and offer suggestions, based on numerous store studies, as to how it can be improved. Microsoft is a powerful partner for retailers seeking to execute in a multi-channel environment. View this on-demand webinar to explore the multi-channel paradigm, and learn how you can: Build consistency into customer interaction Maintain a common multi-channel infrastructure Manage customer interaction in the world of known and unknown devices Increase customer loyalty and sales
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