Today's retail businesses seldom suffer from a lack of information. Modern, integrated systems generate a continual flood of data on everything from inventory conditions to sales and merchandise transactions to customer behavior. As a result, the real challenge has been to selectively access the right data, then transform it into clear analyses that help retailers quickly understand what's happening and take action to improve their performance-both at the moment and over time.
Epicor Retail Business Intelligence meets this challenge head-on. It lets retailers collect almost any data from their audit and operations management, merchandising, and customer relationship management (CRM) solutions; analyze and report the data in ways that reveal fresh insights; and then make decisions quickly and apply them directly-for fast results.
With its powerful tools and broad range of functions, Epicor Retail Business Intelligence gives retailers unprecedented control of the enterprise, better decision making at all levels of management, and a substantial advantage over the toughest business competition.
Building on the Microsoft business intelligence suite, Epicor Retail Business Intelligence includes:
Data warehouse and online analytical processing (OLAP) cube that store and summarize data in an optimized-for-queries structure
Ad-hoc queries and reporting that enable users to build their own reports with automatic drill-downs, easy-to-use data dictionary, and Web access
Rich analysis capabilities that segregate and compare data to identify trends, understand variables, create "what-if" scenarios, and forecast outcomes
Dashboards that monitor critical business metrics, display alerts, and track performance relative to defined goals
Action tools that let users link the BI output directly with key functionality in merchandising, audit and operations management, and CRM
Epicor Retail solutions leverage advanced Microsoft .NET technology, Service Oriented Architecture, and Web Services and are available best-of-breed in fast-track Xpress packages and through Software as a Service to serve retailers in all tiers.
Epicor is a leader in software and services for real-time, global specialty, and general merchandisers who seek best-in-class customer service. More than 400 of the world's leading retailers depend on Epicor Retail to be more profitable, productive, and competitive. Its retail customers include hundreds of marquee names, from Aeropostale and American Eagle Outfitters to Zales and Zumiez.
