Technology solutions for the retail industry
Microsoft and our partners are committed to delivering retail solutions that empower your people to give your company a competitive edge. The solutions are based on a combination of innovative Microsoft technology and partner experience and knowledge. These solutions help transform the store environment into an innovative and high-performing operation where you can more easily:
| • | Integrate disparate infrastructure and applications. |
| • | Empower employees to make fast decisions. |
| • | Improve the transaction and information flow. |
| • | Increase customer service and loyalty. |
| • | Streamline operations at both corporate and store levels. |
On This Page
Real-time analytics
Real-time analytics allow you to increase your business performance and customer satisfaction by connecting information, processes, systems, and people.
| • | Business intelligence and reporting
Real-time information gathering and reporting applications can help your managers and staff act quickly on the needs of your customers. |
| • | Supply chain optimization
Fast execution, improved margins, and dramatic return on investment (ROI) equal a killer competitive edge from JDA PortfolioEnabled solutions. |
| • | Enterprise portal
Portal solutions can help your people improve internal productivity and collaboration by providing them with an infrastructure to share and manage documents, improve the search for information, create and manage workspaces, and build communities. |
| • | Store workbench
A store workbench can help connect headquarters with individual stores to improve store performance and corporate data collection. |
Store systems
| • | Point-of-service
Partner offerings support your business and can enhance operations, drive incremental revenue, expedite ROI, and provide an edge against the competition. |
| • | Price optimization
The value of price optimization can be achieved through analysis of sales, competitor, and supply chain data, as well as Microsoft platform and partner resources for developing software solutions. |
| • | Store openings using the Microsoft Office system
Stores can be opened faster—within your given budget—when tasks are standardized and repeatable and existing technology assets can be put to better use in managing corporate governance and compliance requirements. |
Supply chain management
Supply chain management enhances your supply chain efficiency and trading partner collaboration by connecting product information, processes, systems, and people.
| • | Supply chain management
enhances your supply chain efficiency and trading partner collaboration by connecting product information, processes, systems, and people. |
| • | Radio frequency identification (RFID)
RFID allows people across your business to track goods and assets around the world—from manufacturing to retail point-of-sale. |
Additional retail solutions
| • | .NET for retail
Web services can help your people enhance customer experience, connect more easily with your business partners, cut costs, and maximize the value of business data. They allow your staff access to the right information at the right time, giving them the insight they need to make informed decisions. |
| • | Location-based services
Whether customer-facing or designed to help people be more productive, location-based services—such as maps, driving directions, and proximity searches—can be integrated into existing business applications. |
| • | Mobility
Microsoft Windows Mobile®-based devices and other Microsoft technology allow you to take your business with you. |
| • | Speech technology
Microsoft Speech Server offers your sales and service staff the opportunity to reduce call center and customer service costs while improving cross-selling and up-selling potential. |
