Solutions for the Retail Industry
Updated: November 16, 2006
Microsoft and our partners are committed to delivering retail solutions that empower your people to give your company a competitive edge.
The solutions are based on a combination of innovative Microsoft technology and partner experience and knowledge. These solutions help transform the store environment into an innovative and high-performing operation where you can more easily:
| • | Integrate disparate infrastructure and applications. |
| • | Empower employees to make fast decisions. |
| • | Improve the transaction and information flow. |
| • | Increase customer service and loyalty. |
| • | Streamline operations at both corporate and store levels. |
Solutions for the retail industry from Microsoft and our partners
Real Time Analytics
Real Time Analytics allow you to increase your business performance and customer satisfaction by connecting information, processes, systems, and people.
| • | Business Intelligence and Reporting Real-time information gathering and reporting applications can help your managers and staff act quickly on the needs of your customers. |
| • | Supply chain optimization Fast execution, improved margins, and dramatic ROI equal a killer competitive edge from JDA's PortfolioEnabled solutions. |
| • | Enterprise Portal Portals solutions can help your people improve internal productivity and collaboration by providing them with an infrastructure to share and manage documents, improve the search for information, create and manage workspaces, and build communities. |
| • | Store Workbench Help connect headquarters to individual stores to improve store performance and corporate data collection. |
Store Systems
| • | Point-of-Service Partner offerings support your business and can enhance operations, drive incremental revenue, expedite ROI, and provide an edge against the competition. |
| • | Price optimization Describes the value of price optimization through analysis of sales, competitor, and supply chain data, as well as Microsoft platform and partner resources for developing software solutions. |
| • | Store openings using the Microsoft Office System Open stores faster within a given budget, perform tasks in a standardized and repeatable fashion, and better use existing technology assets to help manage corporate governance and compliance requirements. |
Supply Chain Management
Supply Chain Management enhances your supply chain efficiency and trading partner collaboration by connecting product information, processes, systems, and people.
| • | RFID Allows people across the business to track goods and assets around the world—from manufacturing to retail point-of-sale. |
Additional Retail Solutions
| • | .NET for Retail Web services can help your people enhance the customer experience, connect more easily with your business partners, cut costs, and maximize the value of business data. Web services allow your staff access to the right information at the right time, giving them the insight they need to make informed decisions. |
| • | Location-Based Services Whether customer-facing or designed to help people be more productive, location-based services, such as maps, driving directions, and proximity searches, can be integrated into existing business applications. |
| • | Mobility Windows Mobile-based devices and Microsoft technology allow you to take your business with you. |
| • | Speech Server Speech technology offers your sales and service staff the opportunity to reduce call center and customer service costs while improving cross-selling and up-selling potential. |