Support for retailers
Microsoft offers expert consulting services and support programs to help you select and deploy premier solutions for the retail industry.
Microsoft Retail Industry Service
Experienced retail industry consultants are expert in Microsoft solutions and partner applications. They can help you assess and implement solutions customized to support the specific needs of your industry. Microsoft consultants are aided by structured processes tailored to deliver industry best practices quickly and efficiently.
Learn more about Microsoft Consulting Services
A skilled team is ready to help you select and successfully deploy and integrate the best, most cost-effective technology solutions.
Support
Microsoft technical professionals know how to help you manage all of your support needs. We provide a full range of support options for retailers, including Premier Support and Essential Support.
Premier Support
Offers you the flexibility to choose the support options that best fit your organization. Because many retailers cannot afford down-time, Premier Support can include dedicated technical professionals, 24-hour problem-resolution support, and employee training. The program includes a designated technical account manager to help define custom support options for your company.
Essential Support
Offers 24-hour phone access to Microsoft technical support professionals, who provide problem-resolution and proactive support assistance to help increase the knowledge and efficiency of your IT staff. The program allows your staff to focus on more strategic projects while helping to keep your budget lean and your stores operating.
Microsoft Technology Centers
Microsoft technology experts work side-by-side with you to help you prioritize and rapidly solve your technology challenges. We know the retail industry, and we work closely with partner organizations to develop and implement fast, effective solutions.
Learn What a Microsoft Technology Center Can Do for Your Company
A Microsoft Technology Center offers the facilities and resources to help manufacturers envision, select, or create a customized solution with advanced performance and security by using Microsoft and partner technologies.
Training
Microsoft training and resources can ensure that you get the most out of your investment in our technologies and services.
Microsoft Training and Certification
Helps your staff stay up-to-date and take advantage of their skills with resources from Microsoft and our partners.
Information for Business Managers
Offers the training and resources to help you make the right decisions for your company, your employees, and your future.
