Microsoft shareholders who want to communicate directly with the Company's Board of Directors, any committee of the Board, or any individual director may submit their questions by:

Each communication should specify the applicable addressee or addressees to be contacted, as well as the general topic of the communication. The Company will initially receive and process communications before forwarding them to the addressee. Communications may also be referred to other departments within the Company. The Company generally will not forward to the Board any communication that it determines to be primarily commercial in nature, that relates to an improper or irrelevant topic, or that requests general information about the Company.

These procedures are part of the Microsoft Finance Code of Professional Conduct.