| | Key Performance Indicators | | Q410 | FY10 | Q111 | Q211 | Q311 | Q411 | FY11 | | | Consolidated | | | | | | | | | | Bookings growth (y/y) | | | | | | | | | | Total bookings growth (y/y) | 27% | ** | 24% | 21% | 8% | 17% | 17% | | | Unearned revenue | | | | | | | | | | Total unearned revenue balance | $14,830 | $14,830 | $13,919 | $13,417 | $13,019 | $17,120 | $17,120 | | | Unearned revenue by segment | | | | | | | | | | Windows | $1,701 | $1,701 | $1,570 | $1,467 | $1,370 | $1,782 | $1,782 | | | Server and Tools | $5,282 | $5,282 | $4,987 | $4,938 | $4,883 | $6,552 | $6,552 | | | MBD | $7,004 | $7,004 | $6,573 | $6,171 | $5,836 | $7,950 | $7,950 | | | Other | $843 | $843 | $789 | $841 | $930 | $836 | $836 | | | Unearned revenue components | | | | | | | | | | Volume licensing | $12,180 | $12,180 | $11,380 | $11,119 | $10,634 | $14,625 | $14,625 | | | Other | $2,650 | $2,650 | $2,539 | $2,298 | $2,385 | $2,495 | $2,495 | | | Contracted not billed | >$15,000 | >$15,000 | >$16,000 | >$16,500 | >$17,000 | >$18,500 | >$18,500 | | | Product billing mix (approximate)* | | | | | | | | | | OEM | 25% | ** | 30% | 25% | 25% | 20% | ** | | | Multi-year licensing agreements | 50% | ** | 35% | 30% | 40% | 50% | ** | | | License only | 20% | ** | 25% | 30% | 25% | 20% | ** | | | Rest of business | 5% | ** | 10% | 15% | 10% | 10% | ** | | | Windows and Windows Live Division | | | | | | | | | | PC unit growth (y/y) | 22 to 24% | 16 to 18% | 9 to 11% | 2 to 4% | -1 to -3% | 1 to 3% | 2 to 4% | | | OEM license unit growth (y/y) | 26% | 21% | 5% | -5% | -3% | 0% | -1% | | | OEM Premium mix | 70% | 69% | 71% | 72% | 70% | 69% | 70% | | | Business premium mix | 29% | 28% | 31% | 30% | 32% | 30% | 30% | | | Consumer premium mix | 41% | 41% | 40% | 42% | 38% | 39% | 40% | | | Windows Division OEM Revenue Bridge | | | | | | | | | | PC Market | 24% | 17% | 10% + | 3% + | -2% + | 2% | 3%+ | | | Segment Mix | -3% | -7% | 2% + | 0% + | -3% + | -2% | -1%+ | | | Windows Attach and Inventory | 6% | 6% | -1% + | 0% + | 3% + | 1% | 2%+ | | | Upsell and Channel Dynamics | 7% | 3% | 1% + | 0% + | 1% + | 0% | 0%+ | | | Other OEM Revenue Adjustments | -3% | -2% | -1% + | -1% + | -2% + | -2% | -2%+ | | | Total OEM Revenue Growth | 31% | 17% | 11% + | 2% + | -3% + | -1% | 2%+ | | | Server and Tools | | | | | | | | | | Software revenue growth (y/y)* | 17% | 6% | 12% | 11% | 10% | 11% | 11% | | | Enterprise services revenue growth (y/y) | 3% | 1% | 9% | 9% | 12% | 14% | 11% | | | Online Services Division | | | | | | | | | | US explicit search share (source: comScore) | 11.0% | ** | 11.2% | 12.0% | 13.9% | 14.4% | 14.4% | | | Microsoft Business Division | | | | | | | | | | Consumer revenue growth (y/y)* | 51% | -5% | 26% | 49% | 95% | -8% | 33% | | | Business revenue growth (y/y)* | 8% | -1% | 11% | 18% | 10% | 12% | 13% | | | Dynamics revenue growth (y/y) | 4% | 0% | 4% | 7% | 10% | 19% | 10% | | | Entertainment and Devices | | | | | | | | | | Xbox 360 unit sales | 1.5 | 10.3 | 2.8 | 6.3 | 2.7 | 1.7 | 13.7 | | | LTD Xbox 360 unit sales | 41.8 | 41.8 | 44.6 | 50.9 | 53.6 | 55.3 | 55.3 | | | Total Xbox Live members | >25 | >25 | ** | 30 | ** | ~35 | ~35 | | | LTD Xbox 360 US software attach (source: NPD***) | 8.9 | 8.9 | 8.9 | 8.9 | 8.9 | 8.9 | 8.9 | | | LTD Xbox 360 US accessory attach (source: NPD***) | 4.2 | 4.2 | 4.3 | 4.2 | 4.3 | 4.3 | 4.3 | |  KPI(26KB) FY12 Earnings Release Schedule |