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Irish School of Motoring
Irish School of Motoring
Irish School of Motoring Case Study - How ISM Boosted Sales by 25% by moving to Microsoft Cloud

"Because of the Office 365 'pay as you go' model, there's no major capital acquisition, there are no servers, and we get the uptime, support and security that comes with a Microsoft infrastructure investment" Niall Prenty, Program Manager – Business Solutions, Irish School of Motoring

Codec-DSS
Codec-DSS and Euro Insurances
Dynamics CRM Case Study - Euro Insurances puts customers first with Dynamics CRM

Euro Insurances Ltd. was established in 1994 as the motor insurance company of LeasePlan Corporation N.V., one of the world's leading fleet and vehicle management providers. Their origin has enabled them to focus on the development and delivery of specialised motor insurance solutions. They provide expertise in the management of risk selection, pricing, claims and out-sourced services relating to motor insurance. Euro Insurances Limited is regulated by the Central Bank of Ireland. It is based in Dublin.

Mainstream Renewable Power logo
Mainstream Renewable Power
Start-up gains business advantage by going with end-to-end Microsoft

Making IT work for the business is a much talked about concept that has become a reality for one Irish start-up. By choosing to run the company on a full suite of Microsoft products, Mainstream Renewable Power shows how a business can avoid IT problems that have plagued organisations for decades, giving the company competitive advantage in a fast growing market

Ezetop
Ezetop
Start-up uses Lync to keep employees connected through global expansion

A Dublin start-up has expanded into six countries in just five years, keeping the ethos of the company consistent with the help of next-generation communications. Not only has it grown up without a traditional telephone system, it has learnt how to collaborate across continents

FIT
FIT
FIT’s deployment of Office 365 has not only improved efficiency at the NGO organisation, it has also spawned a fresh business opportunity that can create sustainable jobs.

FIT, fastrack to IT, is a not for profit organisation that develops and promotes technology-based programmes and career development opportunities for the unemployed. An industry-led initiative, it works in close collaboration with Government departments and training agencies. Since its inception in 1999, some 11,000 people have completed FIT training programmes and of these over 7,500 have secured employment.

Big Red Book
Big Red Book
Software Provider Improves Customer Service and Development Time with Hosted Solution

Headquartered in Dublin, Ireland, Big Red Book is a leading supplier of bookkeeping software for small and midsize businesses in Ireland. As a small business in a competitive market, Big Red Book depends on superior customer service, and it requires reliable email so that it can respond quickly to customers.


Northern Ireland Water
Northern Ireland Water
Northern Ireland utility service reaps the benefits of Microsoft Hyper-V

Microsoft Hyper-V was the enabling technology that helped cut costs and increase efficiency when NI Water decided to virtualize its servers as part of a move to a new data centre. The biggest virtualization project in Ireland at the time, it heralded the arrival of Microsoft as a key player in one of the most exciting areas of IT


Aer Lingus
Aer Lingus
Airline Improves Service Offerings, Developer Opens Opportunities with Cloud Services

Aer Lingus serves more than 10 million passengers each year. One of the first stops for many passengers is the airline’s Web site and its route map. The static route map, however, did not offer customers an engaging experience or an obvious call-to-action to the booking process. Aer Lingus wanted an interactive Web application that would integrate its route maps with the reservation and booking process; however, the airline needed the application to cost-effectively scale up as traffic dictated without negatively impacting bandwidth.


SEAI
ADM Londis
When Londis implemented CRM in its customer service department, it wasn’t simply about resolving customer queries, it was an exercise in building trust with retail customers.

ADM Londis is one of Ireland’s premier symbol groups. It acts as the central supplier to a network of over 300 independent stores, employing over 7,000 people in retail, distribution and support services nationwide. From early stages in its history, the group identified that in an intensely competitive retail market, it had to deliver the highest level of customer satisfaction.

 
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