Managed Support Services from Microsoft
Support offerings from Microsoft could make a dramatic difference to the way you manage your technical support operations in future -services that will enhance your speed to market as well as the business value gained from your investments in Microsoft® technology, while reducing your long-term support overheads. Find out more about Microsoft Services Support offerings below.
Premier Support
Premier Support is a high-end, flexible managed support agreement, which can be tailored to your organisation's exact requirements. The main components include support account management and highly responsive, round-the-clock access to highly qualified senior Microsoft engineers.
Download Premier Support Datasheet as a PDF (263 KB/54 secs at 56 Kbps)
(To view a PDF document you will need to download Adobe® Acrobat® Reader®.)
Essential Support
Essential Support is a range of managed support offerings delivered by Microsoft. These fixed-price, packaged support offerings provide direct access to the best technical expertise and training services available and 24x7 problem resolution.
Download Essential Support Datasheet as a PDF (3 MB/ 10 mins 40 secs at 56 Kbps)
To find out more about Essential Support, visit: www.microsoft.com/uk/essentialsupport
Premier Support for Developers
Premier Support for Developers is designed to help you build and deploy quality applications rapidly for the Microsoft platform. You receive proactive, personalised services and fast, expert advice on how to extract the potential from Microsoft developer technologies. These services are tailored especially to meet the needs of Enterprise Developers and ISVs.
Next Steps
If you think this service may apply to you, then the next step is to discuss your requirements with your Microsoft Business Manager. They will explore with you how this service could deliver value to your organisation and the best approach for implementing services for Microsoft products.
If you'd like to contact us to request more information on Enterprise Support or Consulting Services, please email us at: