IT Institute
Our IT Best Practice Experience sessions connect you to how Microsoft does IT through in-depth interaction with our IT subject matter experts and share best practices, strategies, and tactics you can use in your own organization.
Session Offerings
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SharePoint


Learn insight into best practices Microsoft has employed in planning, designing, deploying, and operating SharePoint as a strategic platform to globally support 220,000 internal Microsoft employees.
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The Cloud


Understand how Microsoft is moving to the cloud to support 220,000 internal users, as well as best practices Microsoft has created and employed in designing, developing, and operating in the cloud for our global environment.
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Customer Journey Mapping at Microsoft


This session covers “How Microsoft Does IT” by providing insight into how Microsoft IT leverages customer journey mapping to build solutions that delight our internal customers. As a participant you will learn the best practices Microsoft has created and employed in creating a connected customer ex
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Mobility at Microsoft


This session covers “How Microsoft Does IT” and implements mobile solutions globally to support 200,000 internal Microsoft users. Specifically, this session will give you insight into the best practices Microsoft has employed in planning, designing, deploying, and operating mobile solutions.
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SAP at Microsoft


Learn how Microsoft implements SAP on our enterprise platform using SQL, SharePoint, and Windows Server to support the SAP global environment of 220,000 internal Microsoft users. Also, gain insight and best practices Microsoft has employed in planning, designing, deploying, and operating SAP to run our global business.
Select a date to proceed
Lync


Gain insight into how Microsoft deploys and manages Lync and conferencing solutions to support 220,000 internal users and learn best practices Microsoft has created and employed in designing, developing, and operating Lync, and Enterprise Voice for our global environment.
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Dynamics AX


Gain insight and understand how Microsoft is using solutions based on Dynamics AX to support 220,000 internal users. Additionally, learn best practices Microsoft has created and employed in designing, developing, and operating Dynamics AX service solutions through case studies and demos.
Select a date to proceed
Dynamics CRM


Obtain insight and understand how Microsoft is using solutions based on Dynamics CRM to support 220,000 internal users. Also learn best practices Microsoft has created and employed in designing, developing, and operating Dynamics CRM service solutions through case studies and demos.
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Related Content

IT Resources
  • We share “How Microsoft Does IT” by providing insight into how Microsoft IT leverages customer journey mapping to build solutions that delight our internal customers. As a participant you will learn the best practices Microsoft has created and employed in creating a connected customer experience.
  • This session covers “How Microsoft Does IT” and implements mobile solutions globally to support 200,000 internal Microsoft users. Specifically, this session will give you insight into the best practices Microsoft has employed in planning, designing, deploying, and operating mobile solutions.
  • This Best Practice Experience Course covers “How Microsoft Does IT” and provides insight into how Microsoft is moving to the Cloud to support Microsoft’s 220,000 internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, and ope..
  • This session covers “How Microsoft Does IT” and implements SharePoint globally to support Microsoft’s 220,000 internal users. Specifically, this session provides insight into the best practices Microsoft has employed in planning, designing, deploying, and operating SharePoint as a strategic collabor..
  • This session covers “How Microsoft Does IT” and implements SAP on the Microsoft enterprise platform using SQL, SharePoint, and Windows Server to support the SAP global environment for Microsoft’s 220,000 internal users. Specifically, this session provides insight into the best practices Microsoft ha..
  • This session covers “How Microsoft Does IT” and provides insight into how Microsoft deploys and manages Lync and conferencing solutions to support Microsoft’s 220,000+ internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, a..
  • This session covers “How Microsoft Does IT” and provides insight into how Microsoft is using solutions based on Dynamics CRM to support Microsoft’s 220,000 internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, and operating..
  • This session covers “How Microsoft Does IT” and provides insight into how Microsoft is using solutions based on Dynamics AX to support Microsoft’s 220,000 internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, and operating ..
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