To find Microsoft Press books on various topics, please refer to the following table.

Microsoft Press has designed several different series of books for various customers and stages of learning.

Learn where to buy Microsoft Press products

Readers are encouraged to send feedback and comments to the Microsoft Press team. You can participate in our online survey or send an e-mail message to the Microsoft Press team for your product.

Microsoft Press provides a tool that allows you to use the ISBN to search for corrections and errata.

Search the Microsoft Knowledge Base by using the Search Support (KB) tool located in the upper right corner of the Microsoft Support Web page.

You can send questions to Microsoft Press. Please refer to the following table to find the contact information for your Microsoft Press product. (You can usually find the e-mail address that applies to your book on the copyright page or in the introduction of your book.)

If your Microsoft Press book has missing, illegible, or improperly sequenced pages, you can exchange it by following this procedure:

If your CD-ROM is clearly defective (cracked, badly warped, or contains a deep scratch) or is missing, you can exchange it for a replacement CD-ROM.

Important: Replacing the CD-ROM will not solve any issues with the files or other contents on the CD. Therefore, replacement should be considered only if the setup program fails and if no book and CD corrections have been posted.

Individual file patches for companion CD files and content are posted on the Internet when appropriate.

For additional information, search the Microsoft Knowledge Base by using the Search Support (KB) tool located in the upper right corner of the Microsoft Support Web page.

Search the Microsoft Knowledge Base by using the Search Support (KB) tool located in the upper right corner of the Microsoft Support Web page.

If you do not find the information that you need in the Knowledge Base, send an e-mail message to Microsoft. Please refer to the following table to find the e-mail address that corresponds to your Microsoft Press product. (You can usually find the e-mail address that corresponds to your book on the copyright page or in the introduction of your book.)

If your question is about a Microsoft software product or an evaluation copy of Microsoft software rather than about the content of a Microsoft Press book or its companion CD, please search the Microsoft Knowledge Base by using the Search Support (KB) tool located in the upper right corner of the Microsoft Support Web page.

If you cannot find the information you need in the Knowledge Base, please refer to the following table for additional support options.

You can order directly from Microsoft online and by telephone, fax, or mail.

Online
Order online through the Microsoft Product Information Center.

Telephone
Order by telephone Monday through Friday, between the hours of 5:00 A.M. and 7:00 P.M. Pacific time: (800) MSPRESS or (800) 677-7377

Fax
Send a fax to (716) 447-7330.

Mail
Contact Microsoft by mail:
Microsoft Press
P.O. Box 1096
Buffalo, NY 14240-1096

If you made a purchase directly from Microsoft Press through fax, telephone, mail, or online, and for any reason are not satisfied with it, you may return it to us for a full refund within 30 days of receipt of shipment. Please see the Microsoft Press Terms and Conditions for information on any applicable refund policy. Customers are responsible for shipping charges from returned books and software. All returns must be in resalable condition and must be accompanied by the original packing slip or a photocopy of the packing slip.

Please return your purchase to:
Microsoft Press #937
3357H Southpark Place
Grove City, OH 43123

Returns of purchases made from other merchants must be returned to that merchant. For more information, visit the store’s Web site:

If you made a purchase at a merchant not listed previously, please contact your merchant directly.

Applicable local or state taxes will be charged on your order and added to the total at the time the order is filled. Microsoft reserves the right to correct tax rates or collect the sales tax assessed by additional states as required by law, without notice.

If for any reason you are not satisfied with your direct purchase or license from Microsoft Press, you may return it to us (postage prepaid) for a full refund within 30 days of receipt of shipment, provided that you do not retain any copies of any item that you return to us. All returns must be in resalable condition and must be accompanied by the original packing slip or a photocopy of the packing slip.

Please return your purchase to:
Microsoft Press #937
3357H Southpark Place
Grove City, OH 43123

If you have any questions, call (800) MSPRESS or (800) 677-7377. Our hours are Monday through Friday, 5:00 A.M. through 7:00 P.M. Pacific time.

You can contact us by fax at (716) 447-7330.

You can contact us by mail at the following address:
Microsoft Press
P.O. Box 1096
Buffalo, NY 14240-1096

Microsoft provides how-to information, troubleshooting guidance, downloads, and product information to the public through the online Microsoft Knowledge Base. To see whether your question has already been answered, please search the Microsoft Knowledge Base by using the Search Support (KB) tool located in the upper right corner of the Microsoft Support Web page.

If you cannot find the information you need in the Knowledge Base, please refer to the following table for additional support options.

For Microsoft product-specific assistance, please refer to the resources on the Microsoft Product Support Web site.

Microsoft offers a range of certifications focused on specific areas of expertise and job skills. Microsoft Press products can help you prepare for certification exams.

Microsoft Press is looking for freelance technical reviewers who can help us ensure that our books are accurate.

For this role, you should have solid programming or IT experience and a passion for Microsoft technology. You do not need to be an editor, but you should have an eye for detail and be able to spot errors in technical content. You should possess the technical knowledge to identify areas in manuscripts that need more or less coverage and be able to evaluate appropriateness of content based on a specific target audience.

If you fit these qualifications and are interested in performing technical reviews for Microsoft Press, send an e-mail message to presstr@microsoft.com. Please specify your particular area of expertise and the types of Microsoft Press books you would most like to review, and include your resumé.

Microsoft Press titles are available in select Electronic Reference Libraries (ERLs), such as Books 24x7 (books24x7.com) and Safari Books Online (informit.safari.com or oreilly.safari.com).

Microsoft Press supports online companion content for up to five years after a book has gone out of print.

Search the Microsoft Knowledge Base for book and CD corrections by using the Search Support (KB) tool located in the upper right corner of the Microsoft Support Web page.

If you do not find the information that you need in the Knowledge Base, send an e-mail message to Microsoft. Please refer to the following table to find the e-mail address that corresponds to your Microsoft Press product. (You can usually find the e-mail address that corresponds to your book on the copyright page or in the introduction of your book.)

Provide Microsoft Press with detailed information about which content you want to reuse, how you want to use the content, who will use it, how many people will use it, how long it will be used, and any other relevant information about the re-use of this particular content. After you contact Microsoft Press, you will receive a form to help you with your request.

If you find an instance of illegitimate use or piracy of Microsoft Press content, please send an e-mail message to Microsoft. Please refer to the following table to find the e-mail address that corresponds to the product.