Exam 70-270:

Installing, Configuring, and Administering Microsoft Windows XP Professional

Published:February 22, 2008
Language(s):English, French, German, Japanese, Korean, Spanish, Portuguese (Brazil), Chinese (Simplified)
Audience(s):IT Professionals
Technology:Microsoft Windows XP
Type:Proctored Exam

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We recommend that you review this preparation guide in its entirety and familiarize yourself with the FAQs and resources on the Microsoft Certification website before you schedule your exam.
Audience Profile
Candidates for this exam operate in medium to very large computing environments that use Windows XP Professional as a desktop operating system. They have a minimum of one year of experience implementing and administering any desktop operating system in a network environment.
Credit Toward CertificationWhen you pass Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional, you complete the requirements for the following certification(s):Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional: counts as credit toward the following certification(s):
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.The higher the percentage, the more questions you are likely to see on that content area on the exam.

The information after “This objective may include but is not limited to” is intended to further define or scope the objective by describing the types of skills and topics that may be tested for the objective. However, it is not an exhaustive list of skills and topics that could be included on the exam for a given skill area. You may be tested on other skills and topics related to the objective that are not explicitly listed here.
Installing Windows XP Professional
  • Perform and troubleshoot an attended installation of Windows XP Professional.
  • Perform and troubleshoot an unattended installation of Windows XP Professional.
    • Install Windows XP Professional by using Remote Installation Services (RIS).
    • Install Windows XP Professional by using the System Preparation Tool.
    • Create unattended answer files by using Setup Manager to automate the installation of Windows XP Professional.
  • Upgrade from a previous version of Windows to Windows XP Professional.
    • Prepare a computer to meet upgrade requirements.
    • Migrate existing user environments to a new installation.
  • Perform post-installation updates and product activation.
  • Troubleshoot failed installations.
Implementing and Conducting Administration of Resources
  • Monitor, manage, and troubleshoot access to files and folders.
    • Configure, manage, and troubleshoot file compression.
    • Control access to files and folders by using permissions.
    • Optimize access to files and folders.
  • Manage and troubleshoot access to shared folders.
    • Create and remove shared folders.
    • Control access to shared folders by using permissions.
    • Manage and troubleshoot Web server resources.
  • Connect to local and network print devices.
    • Manage printers and print jobs.
    • Control access to printers by using permissions.
    • Connect to an Internet printer.
    • Connect to a local print device.
  • Configure and manage file systems.
    • Convert from one file system to another file system.
    • Configure NTFS, FAT32, or FAT file systems.
  • Manage and troubleshoot access to and synchronization of offline files.
Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers
  • Implement, manage, and troubleshoot disk devices.
    • Install, configure, and manage DVD and CD-ROM devices.
    • Monitor and configure disks.
    • Monitor, configure, and troubleshoot volumes.
    • Monitor and configure removable media, such as tape devices.
  • Implement, manage, and troubleshoot display devices.
    • Configure multiple-display support.
    • Install, configure, and troubleshoot a video adapter.
  • Configure Advanced Configuration Power Interface (ACPI).
  • Implement, manage, and troubleshoot input and output (I/O) devices.
    • Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader.
    • Monitor, configure, and troubleshoot multimedia hardware, such as cameras.
    • Install, configure, and manage modems.
    • Install, configure, and manage Infrared Data Association (IrDA) devices.
    • Install, configure, and manage wireless devices.
    • Install, configure, and manage USB devices.
    • Install, configure, and manage hand held devices.
    • Install, configure, and manage network adapters.
  • Manage and troubleshoot drivers and driver signing.
  • Monitor and configure multiprocessor computers.
Monitoring and Optimizing System Performance and Reliability
  • Monitor, optimize, and troubleshoot performance of the Windows XP Professional desktop.
    • Optimize and troubleshoot memory performance.
    • Optimize and troubleshoot processor utilization.
    • Optimize and troubleshoot disk performance.
    • Optimize and troubleshoot application performance.
    • Configure, manage, and troubleshoot Scheduled Tasks.
  • Manage, monitor, and optimize system performance for mobile users.
  • Restore and back up the operating system, System State data, and user data.
    • Recover System State data and user data by using Windows Backup.
    • Troubleshoot system restoration by starting in safe mode.
    • Recover System State data and user data by using the Recovery console.
Configuring and Troubleshooting the Desktop Environment
  • Configure and manage user profiles and desktop settings.
  • Configure support for multiple languages or multiple locations.
    • Enable multiple-language support.
    • Configure multiple-language support for users.
    • Configure local settings.
    • Configure Windows XP Professional for multiple locations.
  • Manage applications by using Windows Installer packages.
Implementing, Managing, and Troubleshooting Network Protocols and Services
  • Configure and troubleshoot the TCP/IP protocol.
  • Connect to computers by using dial-up networking.
    • Configure and troubleshoot Internet Connection Sharing (ICS).
    • Connect to computers by using a virtual private network (VPN) connection.
    • Create a dial-up connection to connect to a remote access server.
    • Connect to the Internet by using dial-up networking.
  • Connect to resources by using Internet Explorer.
  • Configure, manage, and implement Internet Information Services (IIS).
  • Configure, manage, and troubleshoot Remote Desktop and Remote Assistance.
  • Configure, manage, and troubleshoot an Internet Connection Firewall (ICF).
Configuring, Managing, and Troubleshooting Security
  • Configure, manage, and troubleshoot Encrypting File System (EFS).
  • Configure, manage, and troubleshoot a security configuration and local security policy.
  • Configure, manage, and troubleshoot local user and group accounts.
    • Configure, manage, and troubleshoot auditing.
    • Configure, manage, and troubleshoot account settings.
    • Configure, manage, and troubleshoot account policy.
    • Configure, manage, and troubleshoot user and group rights.
    • Troubleshoot cache credentials.
  • Configure, manage, and troubleshoot Internet Explorer security settings.
Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab.
Learning Plans and Classroom Training
Microsoft E-Learning
Microsoft Press Books There are no Microsoft Press books currently available.
Practice Tests
Microsoft Online Resources
  • Learning Plan: Get started by creating a step-by-step study guide that is based on recommended resources for this exam.
  • Microsoft Learning Community: Join newsgroups and visit community forums to connect with your peers for suggestions on training resources and advice on your certification path and studies.
  • TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.
  • MSDN: Designed for developers, the Microsoft Developer Network (MSDN) features code samples, technical articles, downloads, newsgroups, and chats.
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