Exam 70-290:

Managing and Maintaining a Microsoft Windows Server 2003 Environment

Published:August 14, 2003
Language(s):English, French, German, Japanese, Korean, Polish, Spanish, Portuguese (Brazil), Chinese (Simplified)
Audience(s):IT Professionals
Technology:Microsoft Windows Server 2003
Type:Proctored Exam

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Preparing for an Exam
This exam is scheduled to retire on July 31, 2013.
The Microsoft Certification website and this preparation guide contain a variety of resources to help you prepare for an exam. Preparing for and Taking an Exam — FAQ provides answers to frequently asked questions about exam registration ,preparation ,scoring ,and policies , including:
  • The most effective way to prepare to take an exam.
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  • Exam question types and formats.
  • Exam time limits and number of questions asked.
We recommend that you review this preparation guide in its entirety and familiarize yourself with the FAQs and resources on the Microsoft Certification website before you schedule your exam.
Audience Profile
The Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003 credential is intended for IT professionals who work in the typically complex computing environment of medium to large companies. An MCSA candidate should have 6 to 12 months of experience administering client and network operating systems in environments that have the following characteristics:
  • 250 to 5,000 or more users
  • Three or more physical locations
  • Three or more domain controllers
  • Network services and resources such as messaging, database, file and print, proxy server, firewall, Internet, intranet, remote access, and client computer management
  • Connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet
Credit Toward CertificationWhen you pass Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment, you complete the requirements for the following certification(s):
Microsoft Certified Professional (MCP) status: Learn about MCP status
Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment: counts as credit toward the following certification(s):
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.The higher the percentage, the more questions you are likely to see on that content area on the exam.

The information after “This objective may include but is not limited to” is intended to further define or scope the objective by describing the types of skills and topics that may be tested for the objective. However, it is not an exhaustive list of skills and topics that could be included on the exam for a given skill area. You may be tested on other skills and topics related to the objective that are not explicitly listed here.
Managing and Maintaining Physical and Logical Devices
  • Manage basic disks and dynamic disks.
  • Monitor server hardware. Tools might include Device Manager, the Hardware Troubleshooting Wizard, and appropriate Control Panel items.
  • Optimize server disk performance.
    • Implement a RAID solution.
    • Defragment volumes and partitions.
  • Troubleshoot server hardware devices.
    • Diagnose and resolve issues related to hardware settings.
    • Diagnose and resolve issues related to server hardware and hardware driver upgrades.
  • Install and configure server hardware devices.
    • Configure driver signing options.
    • Configure resource settings for a device.
    • Configure device properties and settings.
Managing Users, Computers, and Groups
  • Manage local, roaming, and mandatory user profiles.
  • Create and manage computer accounts in an Active Directory environment.
  • Create and manage groups.
    • Identify and modify the scope of a group.
    • Find domain groups in which a user is a member.
    • Manage group membership.
    • Create and modify groups by using the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in.
    • Create and modify groups by using automation.
  • Create and manage user accounts.
    • Create and modify user accounts by using the Active Directory Users and Computers MMC snap-in.
    • Create and modify user accounts by using automation.
    • Import user accounts.
  • Troubleshoot computer accounts.
    • Diagnose and resolve issues related to computer accounts by using the Active Directory Users and Computers MMC snap-in.
    • Reset computer accounts.
  • Troubleshoot user authentication issues.
Managing and Maintaining Access to Resources
  • Configure access to shared folders.
    • Manage shared folder permissions.
  • Troubleshoot Terminal Services.
    • Diagnose and resolve issues related to Terminal Services security.
    • Diagnose and resolve issues related to client access to Terminal Services.
  • Configure file system permissions.
    • Verify effective permissions when granting permissions.
    • Change ownership of files and folders.
  • Troubleshoot access to files and shared folders.
Managing and Maintaining a Server Environment
  • Monitor and analyze events. Tools might include Event Viewer and System Monitor.
  • Manage software update infrastructure
  • Manage software site licensing.
  • Manage servers remotely.
    • Manage a server by using Remote Assistance.
    • Manage a server by using Terminal Services remote administration mode.
    • Manage a server by using available support tools.
  • Troubleshoot print queues.
  • Monitor system performance.
  • Monitor file and print servers. Tools might include Task Manager, Event Viewer, and System Monitor.
    • Monitor disk quotas.
    • Monitor print queues.
    • Monitor server hardware for bottlenecks.
  • Monitor and optimize a server environment for application performance.
    • Monitor memory performance objects
    • Monitor network performance objects
    • Monitor process performance objects
    • Monitor disk performance objects
  • Manage a Web server
    • Manage Internet Information Services (IIS).
    • Manage security for IIS.
Managing and Implementing Disaster Recovery
  • Perform system recovery for a server.
    • Implement Automated System Recovery (ASR).
    • Restore data from shadow copy volumes.
    • Back up files and System State data to media.
    • Configure security for backup operations.
  • Manage backup procedures.
    • Verify the successful completion of backup jobs.
    • Manage backup storage media.
  • Recover from server hardware failure.
  • Restore backup data.
  • Schedule backup jobs.
Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab.
Learning Plans and Classroom Training
Microsoft E-Learning
Microsoft Press Books
Practice Tests
Microsoft Online Resources
  • Microsoft Learning Community: Join newsgroups and visit community forums to connect with your peers for suggestions on training resources and advice on your certification path and studies.
  • TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.
  • MSDN: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.
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