| Preparing for an Exam |
- The most effective way to prepare to take an exam.
- The relationship between Microsoft training materials and exam content.
- Microsoft policy concerning the incorporation of service pack and revision updates into exam content.
- Exam question types and formats.
- Exam time limits and number of questions asked.
We recommend that you review this preparation guide in its entirety and familiarize yourself with the FAQs and resources on the Microsoft Certification website before you schedule your exam.
| Audience Profile |
Candidates for Exam 70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians are IT professionals who typically work as Consumer Support Technicians (CSTs).
Candidates must have experience with a wide range of desktop operating systems, desktop applications, and mobile devices, and experience with network, virus, malicious software (malware), and hardware support issues.
Candidates for this exam should have experience implementing, administering, and troubleshooting desktop operating systems in stand-alone or small home-network environments.
| Credit Toward CertificationExam 70-623: Pro: Microsoft Desktop Support – CONSUMER: counts as credit toward the following certification(s): |
| Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. |