| Preparing for an Exam |
This certification exam measures your ability to understand and articulate how to customize and configure Microsoft Dynamics CRM 2011 including configuring a Microsoft Dynamics CRM organizational structure, managing users & teams and security, customizing attributes and entities, customizing relationships and mappings, configuring auditing, managing forms & views and charts, and implementing a Microsoft Dynamics CRM solution.
| Exam Topics Covered |
The following list includes the topic areas covered on this exam.
- Configuring a Microsoft Dynamics CRM Organizational Structure
- Managing Users & Teams and Security
- Customizing Attributes and Entities
- Customizing Relationships and Mappings
- Configuring Auditing
- Managing Forms, Views, and Charts
- Implementing a Microsoft Dynamics CRM Solution
| Audience Profile |
This exam is intended for Microsoft Dynamics CRM Implementation Consultants and Customizers who will configure the application’s organizational settings and customize the application using built-in customization tools.
Additional Skills Recommended:
Must have a working knowledge of Microsoft Dynamics CRM 2011 usage and of solving real-world business problems by using Microsoft Dynamics CRM 2011. It is recommended, but not required, that examinees have completed Microsoft Dynamics CRM 2011 Applications training.
| Credit Toward CertificationWhen you pass Exam MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration, you complete the requirements for the following certification(s): |
Microsoft Dynamics Certified Technology Specialist
| Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. |