Volume Licensing

Volume Licensing

Microsoft Volume Licensing is a software purchase program that provides a cost-effective, customized way to acquire Microsoft software for organizations with multiple computers. Microsoft Learning Solutions is a group of learning products available in Volume Licensing that helps organizations accelerate the adoption and use of Microsoft software. Learn more—and see how your organization can realize significant benefits from Microsoft Learning Solutions.

Overview

Discover industry-proven training for Volume Licensing customers

Microsoft Learning Solutions help businesses and accredited academic institutions accelerate the adoption and use of Microsoft technologies by providing enterprise-ready, direct-from-the-source learning content that is first-to-market for major software releases. These solutions help accelerate the adoption and use of Microsoft software by decreasing deployment time and downtime, increasing staff productivity and retention, and ultimately reducing the total cost of using Microsoft software throughout the organization.

Microsoft Learning Solutions include:

Gain more control over training—while saving money

By consolidating the purchasing, budgeting, and tracking of Microsoft Learning Solutions with other Microsoft technology purchases through Volume Licensing, your organization can benefit from an average of 20 to 80 percent cost savings (depending on the product and Volume Licensing contract level).

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It is easy to add Microsoft Learning Solutions to select Volume Licensing Agreements. Microsoft understands the volume licensing needs of purchasing and IT departments. We have tailored our offerings to help organizations of all sizes and kinds—including commercial, governmental, and educational—purchase and manage Microsoft software more efficiently.

Products

Microsoft Learning Solutions provide a wealth of learning and certification products to help organizations maximize the skills of their employees and improve the efficiency of their operations. A Volume Licensing Agreement enables you to take advantage of these products, which include Microsoft E-Reference Libraries, Microsoft Certification exam vouchers, and IT Academy (for eligible organizations).

Microsoft E-Reference Libraries

Microsoft E-Reference Libraries provide customers with access to authoritative and comprehensive reference and how-to content on Microsoft products and related technologies. These online libraries consist of collections of Microsoft Press e-books from leading technology experts.

Hosted online for convenient access via any Internet connection, Microsoft E-Reference Libraries offer timely, relevant technology content in an easy-to-use format. A powerful search engine and intuitive navigation enable fast and easy access to critical information and increased productivity.

These libraries provide an efficient and cost-effective supplement to print libraries and other non-portable reference solutions, and an excellent post-course reference supplement to classroom training and e-learning courses. E-Reference Libraries deliver significant cost savings and a learning solution to meet the demands of today's marketplace.

Microsoft Certification exam vouchers

Your entire organization benefits when you invest in employee performance and improvement. A study published in the Harvard Business Review* demonstrates that Microsoft certified staff helped their organizations:

Increase overall productivity

  • Companies that adopted active learning policies showed a 28 percent increase in productivity.

Improve project delivery and deployment

  • IT organizations with at least 25 percent Microsoft certified staff had a 15 percent increase in projects deployed on time and within budget.

Decrease dependence on external support

  • Organizations decreased spending on ad hoc external IT support by 17 percent

Reduce unscheduled downtime

  • Downtime frequency decreased by 18 percent.

Certified professionals enhance your organization's competitive advantage and help increase customer satisfaction, reduce network downtime, and push service to a higher level, providing an excellent return on investment. Microsoft Certification exam vouchers are a cost-effective way to certify your staff because they can be purchased at a discount.

* Nolan and McFarlan, Harvard Business Review, August 2003

Microsoft IT Academy

The Microsoft IT Academy Program is a college- and career-ready education program available to all accredited academic institutions, designed to provide students with the 21st century technology skills necessary to acquire certification and be competitive in today’s rapidly evolving workplace. The IT Academy Program also provides educators and staff with professional development opportunities. This subscription-based membership offers a world-class technology curriculum with lesson plans, E-Learning, student projects, and assessments. To date, there are more than 10,000 IT Academy members in more than 160 countries.

Resources available through the IT Academy Program give educators the opportunity to stay up-to-date on the latest Microsoft technologies and easily integrate these technologies into new or existing curricula. With these resources, educators can tailor classes to meet the needs of students of all ages and levels of experience.

IT Academy offers the following:

  • The latest Microsoft software for labs, classrooms, and PCs used by students

  • Access to a wide range of Microsoft E-Learning courses and the Instructor Learning Management System (LMS) to help track and monitor student progress

  • Discounts on official courseware that is available to academic institutions only

  • E-Reference Libraries that offer instant access to over 127 Microsoft Press books online

  • TechNet subscriptions, which provide a wealth of resources for educators seeking to expand their professional development and students mastering IT professional concepts and skills

  • Marketing tools to promote the association with the Microsoft brand and official certifications

Become an IT Academy:

Resources

Additional Volume Licensing e-learning resources

Microsoft is no longer selling e-learning in Volume Licensing. The resources below are for those customers still consuming our e-learning content in their existing contracts. These resources can help you deploy, configure, and administer your Volume Licensing e-learning purchase. These comprehensive, task-oriented guides help benefits managers and employees by providing information on required tasks and guidance on the optimal way to complete them.

Volume Licensing Online Services Manager Guide to Online Use

The Volume Licensing Online Services Manager Guide is a comprehensive step-by-step guide covering the process that is required to administer the training within an organization. The images next to each step help ensure a successful experience for the administrator.

End User/Student Guide to Online Use

The Volume Licensing Student Guide to online consumption is a comprehensive step-by-step guide to the process that students must follow in order to use their Volume Licensing e-learning benefit. The images next to each step help ensure a successful experience for the student.

E-Learning Activation Demo

This demo walks students through how to set up their individual e-learning account in a quick 1-2-3 step process.

Business Administration Center Guide to Online Use

If you are using your Volume Licensing e-learning benefit via the online option, multiple reporting metrics are available to help you track student consumption. This easy-to-understand guide shows you how to use the Business Administration Center (BAC) reporting tool. Combining Microsoft Learning Solutions in your company's overall technology purchase can help reduce costs and track skills growth.

Business Administration Center Reporting FAQ

The Business Administration Center FAQ helps answer any questions you may have about the various reporting options available to Volume Licensing e-learning customers.

E-Learning Course List

Find descriptions of Microsoft E-Learning courses, including the course prerequisites and availability.

E-Learning Demo

E-Learning is a simple and effective way to learn at one's own pace, on one's own schedule. This demo shows how Microsoft Learning online training courses can be tailored to students at any level within your organization or enterprise.

Frequently Asked Questions

Microsoft Learning Solutions

 

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A.

Microsoft Learning Solutions are a comprehensive set of high quality, flexible learning resources that can be purchased through Volume Licensing. Below is a list of these offerings:

  • Microsoft E-Reference Library

  • Microsoft Certification exam vouchers

  • Microsoft IT Academy (for eligible organizations)

Learn more:

A.

The Microsoft Learning Solutions offering was developed to meet the growing demand for training and certification in the marketplace. Customers told us they needed an easily managed, hosted service that provided timely updates. We added Microsoft Learning Solutions to Volume Licensing to provide eligible customers additional, more flexible, easy-to-obtain options to facilitate successful product deployment and adoption, and maximize return on investment.

A.

Microsoft Learning Solutions support some of the most popular Microsoft technologies, including:

  • Microsoft Office

  • Windows 7, Windows Vista, and Windows XP

  • Microsoft Exchange

  • Microsoft System Center

  • Microsoft Visual Studio

  • Windows Server

  • Windows Mobile

A.

Microsoft Learning Solutions are available within Volume Licensing in all regions.

If you have questions about pricing, licensing, and accelerated discounting:

A.

To inquire about pricing:

Microsoft E-Reference Libraries

 

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A.

No. Printing, copying, and sharing of Microsoft E-Reference Library materials is prohibited.

Microsoft Certification exam vouchers

 

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A.

Microsoft Learning Solutions provides a cost-effective way to certify your staff. Companies that adopt active learning policies can order Microsoft Certification exam vouchers based on their organizational needs.

To determine how many vouchers you will need, first determine:

  • The number of people in your organization who need to be certified

  • Which certifications each person needs

  • The number of exams required for each certification

  • The amount of time each person requires to achieve certification

  • The number of months remaining on your license agreement

When you estimate how much time each person needs to achieve certification, remember that it is important for people to gain hands-on experience with Microsoft products. We recommend six months or more of preparation for basic certifications and one year for advanced certifications.

A.

Information about Microsoft Certifications is available online at:

Product access and usage

 

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A.

Users access content for Microsoft Learning Solutions (Microsoft E-Reference Libraries and Microsoft Certification Program (MCP) exam vouchers) by using access codes. Access codes put the choice of learning in the hands of your employees. As an administrator, you will receive your access codes electronically at the start of your Volume Licensing agreement term. You can activate the codes at any time during the agreement term. Note If you acquire your access codes during an existing agreement, the cost and benefits are pro-rated, based on the time left on the agreement.

Note If you acquire your access codes during an existing agreement, the cost and benefits are pro-rated, based on the time left on the agreement.

  • Microsoft E-Reference Library code
    For the Microsoft E-Reference Library, one license is required for each user who accesses the library. After the library has been unlocked, the user has access until the end of his or her Volume Licensing agreement.

  • Microsoft Certification Program exam voucher codes
    An individual can register to take one exam for each MCP exam voucher code. Exam voucher codes can only be used once.

A.

No. All unused codes expire at the end of the agreement. You will not receive a refund for unused codes.

A.

No. Access codes for Volume Licensing Online Services (including Microsoft Learning Solutions) are assigned to individuals and are non-transferable.

A.

The order will be acknowledged within 48 hours of being processed by Microsoft. Customers will receive access codes within 5 to 10 business days after the Large Account Reseller order is invoiced by Microsoft.

Volume Licensing

 

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A.

Microsoft Learning Solutions are available to Enterprise and Select customers through Microsoft Volume Licensing Online Services. Each package is offered as a Service Subscription License (SSL) without the need for a User Subscription License (USL) or an Add-on Subscription License (ASL).

A.

Microsoft Learning Solutions offers one-tier, single-package pricing. There is no need for a separate User Subscription License (USL) or an Add-on Subscription License (ASL), which are required for other programs under Volume Licensing Online Services.

A.

Yes. Learning Solutions packages can be ordered as a 12-month subscription or are pro-rated, based on the number of months that are left in the master agreement.

Note If you order Learning Solutions as a 12-month subscription, subsequent orders will expire at the same time as the initial 12-month subscription order.

A.

The more codes your organization acquires, the greater the volume discount you receive. We recommend that you consult with Microsoft Learning Solutions Volume Licensing Help or your local Microsoft Certified Partner for Learning Solutions to determine your organization's training needs and to develop a learning plan that aligns with your company's business goals.

Contact

Purchase

To get started with Microsoft Learning products, contact your Volume Licensing account manager. For questions about pricing, licensing, and accelerated discounting, send an e-mail message to mslvlhlp@microsoft.com.

Technical support

Microsoft offers LMS integration services for hosted Microsoft E-Reference Library content.

  • Inquire about our LMS integration services

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