Important privacy notice
Microsoft is committed to protecting your privacy. This privacy statement applies to the data collected by Microsoft during your exam session (the “Exam”); it does not apply to other online or offline Microsoft sites, products, or services.
Collection of your information
We collect many kinds of information in order to operate effectively and provide you with the best products, services, and experiences we can. Some of this information you provide directly to us. Some of it we get by observing how you interact with our products and services. Some of it is available from other sources that we may combine with the data we collect directly. Regardless of the source, we believe it's important to treat that information with care and to help you maintain your privacy. The personal information we collect may include:
Personal information about you, such as your name, email address, and MCP ID;
Information about the Exam such as your exam score, your time spent on the Exam, your answers given, Exam results, and usage data of our Exam website.
Use of your information
Microsoft uses the information we collect to operate, improve, and personalize the products and services we offer and to provide the service(s) or carry out the transaction(s) you have requested or authorized. Information collected through one Microsoft service may be combined with information collected through other Microsoft services to give you a more consistent and personalized experience in your interactions with us.
Once you have earned a Microsoft Certification and are a member of the Microsoft Certification Program (“MCP”), we also may use the information to communicate with you; for example, informing you when there are changes to your MCP benefits or letting you know when you need to take action to keep your account active.
To learn more about the data collection and use practices of the Exam provider please contact your Exam provider.
Sharing personal information
By taking this Exam, you agree that:
Microsoft and the Exam provider may share the Examinee’s information with each other, including personal information and Exam data, in order to administer the Exams, to improve the testing program and experience, to facilitate statistical analyses, and to determine if the Examinee passed the Exam.
Microsoft, its affiliates and the Exam provider may contact the Examinee regarding certificates showing that the Examinee pass the test and/or information regarding the Microsoft Certification Program.
Microsoft may share the Examinee’s information, including Exam results, with other Microsoft programs to verify compliance with the program requirements.
Microsoft may share Exam results and information with the entity that issued the vouchers or that purchased the site license if the Exam was made available to the Examinee via one of the following methods:
Companies that purchase vouchers and then issue the vouchers to their employees or contractors.
Academic Institutions enrolled in the Microsoft IT Academy Program that purchased vouchers and then issued the vouchers to their students.
Academic Institutions or government agencies that purchase a site license to deliver the Exams.
Microsoft may share Exam results, at an aggregate level with individual identifiers removed, with other Microsoft programs or partners for reporting or statistical analysis about the Exam itself.
In addition to any sharing described in this privacy statement, Microsoft may share or disclose personal information:
With other Microsoft controlled subsidiaries and affiliates.
As part of a corporate transaction such as a merger or sale of assets.
With vendors or agents. Specifically, we may share it with companies we've hired to provide services on our behalf. When we share information with these other companies to provide services for us, they are not allowed to use it for any other purpose and must keep it confidential.
We also may share or disclose personal information, including the content of your communications:
To comply with the law or respond to legal process or lawful requests, including from law enforcement and government agencies.
To protect the rights or property of Microsoft or our customers, including enforcing the terms governing your use of the services.
To act on a good faith belief that access or disclosure is necessary to protect the personal safety of Microsoft employees, customers or the public.
Except as described in this statement, we won’t disclose personal information you provide for this Exam to a third party without your consent.
Security of your information
Microsoft is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share it. If you are sharing a computer, you should always log out before leaving a site or service to protect access to your information from subsequent users.
Where information is stored and processed
Personal information collected from the Exam may be stored and processed in the United States or any other country where Microsoft or its affiliates, subsidiaries or service providers maintain facilities. Microsoft abides by the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of data from the European Economic Area and Switzerland. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/.
Changes to this privacy statement
We will occasionally update our privacy statements to reflect customer feedback and changes in our services. When we post changes to a statement, we will revise the "last updated" date at the top of the statement. If there are material changes to the statement or in how Microsoft will use your personal information, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review the privacy statements for the products and services you use to learn how Microsoft is protecting your information.
Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by e-mailing email@example.com.
Microsoft Learning Privacy Manager, Microsoft Corporation, One Microsoft Way, RTC B5/3394, Redmond, Washington 98052 USA • 425-882-8080
To find the Microsoft subsidiary in your country or region, see http://www.microsoft.com/worldwide/.
All rights reserved
In addition to any other rights and remedies provided by law or this Exam Agreement, Microsoft hereby expressly reserves all of its rights and remedies arising out of a breach of this Exam Agreement and/or the infringement of any of Microsoft’s intellectual property rights.