Microsoft Certified IT Professional for Microsoft Dynamics CRM

Microsoft Certified Business Management Solutions Professional for Microsoft Dynamics CRM Certification

Advance your career potential by earning a Microsoft Certified IT Professional (MCITP) for Microsoft Dynamics CRM certification. This credential validates your technical skills and ability to implement Microsoft Dynamics CRM, a flexible customer relationship management (CRM) software solution used worldwide by companies of all sizes and across every industry.

Level:

Two to three years of experience

Audience:

IT professional or developer

Type:

Microsoft Certification

Overview

This certification demonstrates your proficiency in one of three areas of Microsoft Dynamics CRM:

  • Applications

  • Developer

  • Installation, configuration, and deployment

To become certified as a Microsoft Certified IT Professional, you must successfully complete the exams that are based on the relevant version of the product. Click the Certifications tab to explore the available Microsoft Certified IT Professional for Microsoft Dynamics CRM certifications.

Why get certified?

Earning a Microsoft Certification validates your proven experience and knowledge in using Microsoft products and solutions. Designed to be relevant in today's rapidly changing IT marketplace, Microsoft Certifications help you utilize evolving technologies, fine-tune your troubleshooting skills, and improve your job satisfaction.

Whether you are new to technology, changing jobs, or a seasoned IT professional, becoming certified demonstrates to customers, peers, and employers that you are committed to advancing your skills and taking on greater challenges. In addition, certification provides you with access to exclusive Microsoft Certified Professional (MCP) resources and benefits, including opportunities to connect with a vast, global network of MCPs.

Certifications

Note Microsoft Certified Business Management Solutions Professional certifications have been renamed to Microsoft Certified IT Professional certifications.

Microsoft Certified IT Professional – Applications for Microsoft Dynamics CRM 4.0

Note You must pass the one required exam and two elective exams to obtain a certification.

Exam title

Exam number

Required: Microsoft Dynamics CRM 4.0 Applications

Elective: Microsoft Dynamics CRM 4.0 Customization and Configuration

Elective:
Microsoft SQL Server 2005 – Implementation and Maintenance
Or
Microsoft SQL Server 2008, Implementation and Maintenance


Exam 70-431
or
Exam 70-432

Elective: Configuring Microsoft Windows Vista Client

Elective: Deploying Business Desktops with Windows Server 2003 and Microsoft Office 2003

Microsoft Certified IT Professional – Developer for Microsoft Dynamics CRM 4.0

Note You must pass the two required exams and two elective exams to obtain a certification.

Exam title

Exam number

Required: Microsoft Dynamics CRM 4.0 Customization and Configuration

Required: Extending Microsoft Dynamics CRM 3.0

Elective: Microsoft Dynamics CRM 4.0 Applications

Elective: Microsoft .NET Framework – Application Development Foundation

Elective:

Developing and Implementing Windows-Based Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET

Note This exam is retired, but if you already passed it, you can apply it toward this certification.

Or

Developing and Implementing Windows-Based Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET

Note This exam is retired, but if you already passed it, you can apply it toward this certification.



Exam 70-306



Exam 70-316

Elective:

Microsoft .NET Framework 2.0 – Distributed Application Development

Or

Microsoft .NET Framework 3.5 – Windows Communication Foundation Application Development

Elective: Microsoft .NET Framework 2.0 – Web-Based Client Development

Elective: Microsoft .NET Framework 2.0 – Windows-Based Client Development

Microsoft Certified IT Professional – Installation and Deployment for Microsoft Dynamics CRM 4.0

Note You must pass the one required exam and three elective exams to obtain a certification.

Exam title

Exam number

Required: Microsoft Dynamics CRM 4.0 Installation and Deployment

Elective: Microsoft Dynamics CRM 4.0 Customization and Configuration

Elective:
Microsoft SQL Server 2005 – Implementation and Maintenance
Or
Microsoft SQL Server 2008, Implementation and Maintenance


Exam 70-431
or
Exam 70-432

Elective: Exchange Server 2007, Configuring

Elective: Windows Server 2008 Network Infrastructure, Configuring

Elective: Windows Server 2008 Applications Infrastructure, Configuring

Elective: Windows Server 2008, Enterprise Administrator

Microsoft Certified IT Professional – Applications for Microsoft Dynamics CRM 3.0

Note You must pass the one required exam and two elective exams to obtain a certification.

Exam title

Exam number

Required: Microsoft Dynamics CRM 3.0 Applications

Elective: Microsoft Dynamics CRM 3.0 Customization

Elective:
Microsoft SQL Server 2005 – Implementation and Maintenance
Or
Microsoft SQL Server 2008, Implementation and Maintenance


Exam 70-431
or
Exam 70-432

Elective: Installing, Configuring, and Administering Windows XP Professional

Elective: Deploying Business Desktops with Windows Server 2003 and Microsoft Office 2003

Microsoft Certified IT Professional – Developer for Microsoft Dynamics CRM 3.0

Note You must pass the two required exams and two elective exams to obtain a certification.

Exam title

Exam number

Required: Microsoft Dynamics CRM 3.0 Customization

Required: Extending Microsoft Dynamics CRM 3.0

Elective: Microsoft Dynamics CRM 3.0 Applications

Elective: TS: Microsoft .NET Framework 2.0 – Web-Based Client Development

Elective: PRO: Designing and Developing Web-Based Applications by Using the Microsoft .NET Framework

Elective: Analyzing Requirements and Defining Microsoft .NET Solution Architectures

Note This exam is retired, but if you already passed it, you can apply it toward this certification.

Exam 70-300

Elective:

Developing and Implementing Web Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET

Note This exam is retired, but if you already passed it, you can apply it toward this certification.

Or

Developing and Implementing Web Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET

Note This exam is retired, but if you already passed it, you can apply it toward this certification.



Exam 70-305



or

Exam 70-315

Elective:

Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework

Note This exam is retired, but if you already passed it, you can apply it toward this certification.

Or

Developing XML Web Services and Server Components with Microsoft Visual C# .NET and the Microsoft .NET Framework

Note This exam is retired, but if you already passed it, you can apply it toward this certification.



Exam 70-310



or

Exam 70-320

Elective: Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition

Note This exam is retired, but if you already passed it, you can apply it toward this certification.

Exam 70-229

Elective: Implementing Security for Applications with Microsoft Visual Basic .NET

Note This exam is retired, but if you already passed it, you can apply it toward this certification.

Exam 70-330

Microsoft Certified IT Professional – Installation and Configuration for Microsoft Dynamics CRM 3.0

Note You must pass the one required exam and three elective exams to obtain a certification.

Exam title

Exam number

Required: Microsoft Dynamics CRM 3.0 Installation and Configuration

Elective: Microsoft Dynamics CRM 3.0 Customization

Elective:
Microsoft SQL Server 2005 – Implementation and Maintenance
Or
Microsoft SQL Server 2008, Implementation and Maintenance


Exam 70-431
or
Exam 70-432

Elective:
Implementing and Managing Microsoft Exchange Server 2003

Elective:
Managing and Maintaining a Windows Server 2003 Environment
Or
Windows Server 2008 Active Directory, Configuring


Exam 70-290
or
Exam 83-640

Elective:
Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure
Or
Windows Server 2008 Network Infrastructure, Configuring


Exam 70-291
or
Exam 70-642

Elective: Designing a Windows Server 2003 Active Directory and Network Infrastructure

Exam 70-297

Frequently Asked Questions

 

View all answers

A.

Certification exams to become a Microsoft Certified IT Specialist or Microsoft Certified IT Professional are available through Prometric.

A.

Yes. If you do not pass an exam the first time you take it, you may retake it at any time. If you do not achieve a passing score on the second attempt, you must wait at least 14 days to retake the exam a third time. A 14-day waiting period is required for all subsequent exam retakes. After you pass an exam, you may not take it again.

A.

All Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), and Microsoft Certified Professional Developer (MCPD) certifications retire when Microsoft discontinues mainstream support for the related technology. After a credential retires, it still appears on your transcript but is listed as "inactive." In most cases, an upgrade path is available for people who have that credential, which allows them to demonstrate their skills on the newest version of the technology without completing all exams associated with the new credential. The following credentials will not be retired: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Solution Developer (MCSD), and Microsoft Certified Applications Developer (MCAD).

Still have questions? Try one of the following frequently asked questions (FAQ) pages:

Community

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