Business Management Solutions Professional for Microsoft Dynamics CRM

Advance your career potential by earning a Microsoft Certified Business Management Solutions Professional for Microsoft Dynamics CRM certification. This credential validates your technical skills and ability to implement Microsoft Dynamics CRM, a flexible customer relationship management (CRM) software solution used worldwide by companies of all sizes and across every industry.

Level:	Two to three years of experience
Audience:	IT professional or developer
Type:	Microsoft Certification

This certification demonstrates your proficiency in one of three areas of Microsoft Dynamics CRM:

Applications
Developer
Installation, configuration, and deployment

To become certified as a Microsoft Certified Business Management Solutions Professional, you must successfully complete the exams that are based on the current version of the product, or you must successfully complete the most recent version of the exams.

Click the Certifications tab to explore the available Microsoft Certified Business Management Solutions Professional for Microsoft Dynamics CRM certifications.

Why get certified?

Earning a Microsoft Certification validates your proven experience and knowledge in using Microsoft products and solutions. Designed to be relevant in today's rapidly changing IT marketplace, Microsoft Certifications help you utilize evolving technologies, fine-tune your troubleshooting skills, and improve your job satisfaction.

Whether you are new to technology, changing jobs, or a seasoned IT professional, becoming certified demonstrates to customers, peers, and employers that you are committed to advancing your skills and taking on greater challenges. In addition, certification provides you with access to exclusive Microsoft Certified Professional (MCP) resources and benefits, including opportunities to connect with a vast, global network of MCPs.

Learn more about the benefits of certification

Microsoft Certified Business Management Solutions Professional – Applications for Microsoft Dynamics CRM 4.0

Note You must pass the one required exam and two elective exams to obtain a certification.

Exam title	Exam number
Required: Microsoft Dynamics CRM 4.0 Applications	Exam MB2-632
Elective: Microsoft Dynamics CRM 4.0 Customization and Configuration	Exam MB2-631
Elective: Microsoft SQL Server 2005 – Implementation and Maintenance	Exam 70-431
Elective: Configuring Microsoft Windows Vista Client	Exam 70-620
Elective: Deploying Business Desktops with Windows Server 2003 and Microsoft Office 2003	Exam 74-139

Microsoft Certified Business Management Solutions Professional – Developer for Microsoft Dynamics CRM 4.0

Note You must pass the two required exams and two elective exams to obtain a certification.

Exam title	Exam number
Required: Microsoft Dynamics CRM 4.0 Customization and Configuration	Exam MB2-631
Required: Extending Microsoft Dynamics CRM 3.0	Exam MB2-498
Elective: Microsoft Dynamics CRM 4.0 Applications	Exam MB2-632
Elective: Microsoft .NET Framework – Application Development Foundation	Exam 70-536
Elective: Developing and Implementing Windows-Based Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET Note This exam is retired, but if you already passed it, you can apply it toward this certification. Or Developing and Implementing Windows-Based Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET Note This exam is retired, but if you already passed it, you can apply it toward this certification.	Exam 70-306 Exam 70-316
Elective: Microsoft .NET Framework 2.0 – Distributed Application Development Or Microsoft .NET Framework 3.5 – Windows Communication Foundation Application Development	Exam 70-529 Exam 70-503
Elective: Microsoft .NET Framework 2.0 – Web-Based Client Development	Exam 70-528
Elective: Microsoft .NET Framework 2.0 – Windows-Based Client Development	Exam 70-526

Microsoft Certified Business Management Solutions Professional – Installation and Deployment for Microsoft Dynamics CRM 4.0

Note You must pass the one required exam and three elective exams to obtain a certification.

Exam title	Exam number
Required: Microsoft Dynamics CRM 4.0 Installation and Deployment	Exam MB2-633
Elective: Microsoft Dynamics CRM 4.0 Customization and Configuration	Exam MB2-631
Elective: Microsoft SQL Server 2005 – Implementation and Maintenance	Exam 70-431
Elective: Exchange Server 2007, Configuring	Exam 70-236
Elective: Windows Server 2008 Network Infrastructure, Configuring	Exam 70-642
Elective: Windows Server 2008 Applications Infrastructure, Configuring	Exam 70-643
Elective: Windows Server 2008, Enterprise Administrator	Exam 70-647

Microsoft Certified Business Management Solutions Professional – Applications for Microsoft Dynamics CRM 3.0

Note You must pass the one required exam and two elective exams to obtain a certification.

Exam title	Exam number
Required: Microsoft Dynamics CRM 3.0 Applications	Exam MB2-423
Elective: Microsoft Dynamics CRM 3.0 Customization	Exam MB2-422
Elective: Microsoft SQL Server 2005 – Implementation and Maintenance	Exam 70-431
Elective: Installing, Configuring, and Administering Windows XP Professional	Exam 70-270
Elective: Deploying Business Desktops with Windows Server 2003 and Microsoft Office 2003	Exam 74-139

Microsoft Certified Business Management Solutions Professional – Developer for Microsoft Dynamics CRM 3.0

Note You must pass the two required exams and two elective exams to obtain a certification.

Exam title	Exam number
Required: Microsoft Dynamics CRM 3.0 Customization	Exam MB2-422
Required: Extending Microsoft Dynamics CRM 3.0 Or CRM 4.0 – Extending Microsoft Dynamics	Exam MB2-498 Exam MB2-634
Elective: Microsoft Dynamics CRM 3.0 Applications	Exam MB2-423
Elective: Analyzing Requirements and Defining Microsoft .NET Solution Architectures Note This exam is retired, but if you already passed it, you can apply it toward this certification.	Exam 70-300
Elective: Developing and Implementing Web Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET Note This exam is retired, but if you already passed it, you can apply it toward this certification. Or Developing and Implementing Web Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NET Note This exam is retired, but if you already passed it, you can apply it toward this certification.	Exam 70-305 Exam 70-315
Elective: Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework Note This exam is retired, but if you already passed it, you can apply it toward this certification. Or Developing XML Web Services and Server Components with Microsoft Visual C# .NET and the Microsoft .NET Framework Note This exam is retired, but if you already passed it, you can apply it toward this certification.	Exam 70-310 Exam 70-320
Elective: Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition Note This exam is retired, but if you already passed it, you can apply it toward this certification.	Exam 70-229
Elective: Implementing Security for Applications with Microsoft Visual Basic .NET Note This exam is retired, but if you already passed it, you can apply it toward this certification.	Exam 70-330

Microsoft Certified Business Management Solutions Professional – Installation and Configuration for Microsoft Dynamics CRM 3.0

Note You must pass the one required exam and three elective exams to obtain a certification.

Exam title	Exam number
Required: Microsoft Dynamics CRM 3.0 Installation and Configuration	Exam MB2-421
Elective: Microsoft Dynamics CRM 3.0 Customization	Exam MB2-422
Elective: Microsoft SQL Server 2005 – Implementation and Maintenance	Exam 70-431
Elective: Implementing and Managing Microsoft Exchange Server 2003	Exam 70-284
Elective: Managing and Maintaining a Windows Server 2003 Environment	Exam 70-290

View all answers

Q. How do I register to take an exam?

Certification exams to become a Microsoft Certified Business Management Solutions Specialist or Microsoft Certified Business Management Solutions Professional are available through Prometric.

Q. Is there an exam retake policy for Microsoft Dynamics certification exams?

Yes. If you do not pass an exam the first time you take it, you may retake it at any time. If you do not achieve a passing score on the second attempt, you must wait at least 14 days to retake the exam a third time. A 14-day waiting period is required for all subsequent exam retakes. After you pass an exam, you may not take it again.

Q. How long will my certification be valid?

All new-generation certifications, including Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), and Microsoft Certified Professional Developer (MCPD), retire when Microsoft discontinues mainstream support for the related technology. After a credential retires, it still appears on your transcript but is listed as "Retired." In most cases, an upgrade path is available for individuals holding that credential to demonstrate their skills on the newest version of the technology, without completing all exams associated with the new credential. However, this policy does not apply to legacy credentials, including Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer (MCSE), and Microsoft Certified Application Developer (MCAD). The legacy credentials do not retire; they continue to hold their value in the marketplace as long as there is a need for IT professionals with these skills.

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