Business Management Solutions Specialist for Microsoft Dynamics CRM

Microsoft Certified Business Management Solutions Specialist for Microsoft Dynamics CRM Certification

Expand your career potential by earning a Microsoft Certified Business Management Solutions Specialist for Microsoft Dynamics CRM certification. This credential verifies your technical skills in one module of Microsoft Dynamics CRM, a flexible customer relationship management (CRM) software solution used worldwide by companies of all sizes, across industries.

Level:

One to two years of experience

Audience:

IT professional or developer

Type:

Microsoft Certification

Overview

There are seven possible solutions specialist certifications for Microsoft Dynamics CRM. Each of these certifications highlights proficiency in one module of Microsoft Dynamics CRM:

  • Applications – CRM 4.0

  • Applications – CRM 3.0

  • Customization

  • Customization and Configuration

  • Extending Microsoft Dynamics CRM

  • Installation and Configuration

  • Installation and Deployment

To earn the Microsoft Certified Business Management Solutions Specialist credential, you must pass a single certification exam.

Click the Certifications tab to explore the available Microsoft Certified Business Management Solutions Specialist for Microsoft Dynamics CRM certifications.

Why get certified?

Earning a Microsoft Certification validates your proven experience and knowledge in using Microsoft products and solutions. Designed to be relevant in today's rapidly changing IT marketplace, Microsoft Certifications help you utilize evolving technologies, fine-tune your troubleshooting skills, and improve your job satisfaction.

Whether you are new to technology, changing jobs, or a seasoned IT professional, becoming certified demonstrates to customers, peers, and employers that you are committed to advancing your skills and taking on greater challenges. In addition, certification provides you with access to exclusive Microsoft Certified Professional (MCP) resources and benefits, including opportunities to connect with a vast, global network of MCPs.

Certifications

Microsoft Certified Business Management Solutions Specialist for Microsoft Dynamics CRM certifications

There are seven possible solutions specialist certifications for Microsoft Dynamics CRM. You must pass one exam to obtain each certification.

Exam title

Exam number

Microsoft Dynamics CRM 4.0 Applications

Microsoft Dynamics CRM 3.0 Applications

Microsoft Dynamics CRM 3.0 Customization

Microsoft Dynamics CRM 4.0 Customization and Configuration

Extending Microsoft Dynamics CRM 3.0

Microsoft Dynamics CRM 3.0 Installation and Configuration

Microsoft Dynamics CRM 4.0 Installation and Deployment

Frequently Asked Questions

 

View all answers

A.

Certification exams to become a Microsoft Certified Business Management Solutions Specialist or Microsoft Certified Business Management Solutions Professional are available through Prometric.

A.

Yes. If you do not pass an exam the first time you take it, you may retake it at any time. If you do not achieve a passing score on the second attempt, you must wait at least 14 days to retake the exam a third time. A 14-day waiting period is required for all subsequent exam retakes. After you pass an exam, you may not take it again.

A.

All Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), and Microsoft Certified Professional Developer (MCPD) certifications retire when Microsoft discontinues mainstream support for the related technology. After a credential retires, it still appears on your transcript but is listed as "inactive." In most cases, an upgrade path is available for people who have that credential, which allows them to demonstrate their skills on the newest version of the technology without completing all exams associated with the new credential. The following credentials will not be retired: Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Solution Developer (MCSD), and Microsoft Certified Applications Developer (MCAD).

Still have questions? Try one of the following frequently asked questions (FAQ) pages:

Community

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