Help advance your career by earning a Microsoft Dynamics certification that shows employers you have the market-relevant technical skills they seek. Pursue a Microsoft Certified Technology Specialist certification to help demonstrate your proficiency in a specific module of a Microsoft Dynamics product. Or help show your expertise in a Microsoft Dynamics knowledge area such as applications, developer, or installation and configuration by earning the premier Microsoft Certified IT Professional certification. You decide which certification best supports the direction you want your career to take.
Microsoft Dynamics is a line of familiar adaptable enterprise resource planning (ERP) and customer relationship management (CRM) solutions designed to meet almost any business need and help businesses make important decisions confidently. Microsoft Dynamics works with well-known Microsoft software—easing adoption and reducing the risks in implementing a new solution. These solutions automate and streamline financial, business intelligence, supply chain, and customer management processes in a way that can help businesses drive success.
More than 300,000 businesses currently use Microsoft Dynamics solutions. That translates to millions of users who need the support of certified professionals. So why are you waiting? Take advantage of this opportunity and help expand your employment options by earning a Microsoft Dynamics certification. Help distinguish your technical skills related to any of these Microsoft Dynamics products:
Microsoft Dynamics product
Solution description
Product site
Microsoft Dynamics CRM
A solution that works within Microsoft Outlook to help companies manage sales, marketing, and customer service operations
Microsoft Dynamics AX
A comprehensive ERP product that helps midsize and larger organizations operate across multiple sites and countries
Microsoft Dynamics GP
A scalable ERP product that helps growing and midsize organizations extend insight, productivity, and collaboration across your entire business
Microsoft Dynamics NAV
An ERP product for midsize organizations that provides proven industry-specific functionality relevant to your needs — even for the most highly specialized industries and business processes
Microsoft Dynamics RMS
A complete point of sale (POS) solution for small and mid-market retailers that can be adapted to meet unique retail requirements
Microsoft Dynamics POS
A flexible and scalable retail store management solution that enables retail businesses to manage and track sales, inventory, and customer information
Microsoft Dynamics SL
An ERP product specialized to help project-driven midsize organizations manage people, projects, and profitability
Microsoft offers two categories of Microsoft Dynamics certifications: Microsoft Certified Technology Specialist (MCTS) and Microsoft Certified IT Professional (MCITP). MCTS certifications are designed for candidates who are interested in focusing on one feature or capability of a Microsoft Dynamics product, such as the Customization module in Microsoft Dynamics CRM or the Financials module in Microsoft Dynamics GP. The MCITP certifications offer in-depth certification paths that focus on one of three knowledge areas of a Microsoft Dynamics product: applications, developer, or installation and configuration.
Earning a Microsoft Dynamics certification can lead the way to greater career opportunities. Industry employers recognize Microsoft Certifications as an objective validation of your knowledge and real-world technical skills. Additionally, the Microsoft Certified logos add credibility and distinction to your resume, proposals, and other business materials, helping you grow your business or advance your career.
Microsoft Dynamics certifications also enable Microsoft Dynamics Partners to demonstrate the company’s expertise in developing and implementing customized implementations of CRM and ERP to their customers.
Ready to take a certification exam?
Visit Prometric to register (Prometric.com)
Earning a Microsoft Certified Technology Specialist (MCTS) certification helps demonstrate your proficiency in specific features or capabilities of a Microsoft Dynamics product. Candidates are required to pass one certification exam to become a Technology Specialist. Learn more about Technology Specialist certifications for each of the following technologies by clicking the appropriate link.
Certification
Exam number
Microsoft Dynamics CRM 4.0 Applications
or
Microsoft Dynamics CRM 2011 Applications
Microsoft Dynamics CRM 4.0 Customization and Configuration
Microsoft Dynamics CRM 2011 Customization and Configuration
Extending Microsoft Dynamics CRM 2011
Extending Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 2011 Installation and Deployment
Microsoft Dynamics CRM 4.0 Installation and Configuration
Note Certifications for Microsoft Dynamics AX 2012 will be available in the latter half of 2011.
Microsoft Dynamics AX 2009 Trade and Logistics
Microsoft Dynamics AX 2012 Trade and Logistics
Microsoft Dynamics AX 2009 Financials
Microsoft Dynamics AX 2012 Financials
Microsoft Dynamics AX 2009 Development Introduction
Microsoft Dynamics AX 2012 Development Introduction
Microsoft Dynamics AX 2009 Installation and Configuration
Microsoft Dynamics AX 2012 Installation and Configuration
Microsoft Dynamics AX 2009 MorphX Solution Development
Microsoft Dynamics AX 2009 Production
Microsoft Dynamics AX 2009 Project Series
Microsoft Dynamics AX 2009 Human Resource Management
Microsoft Dynamics AX 2009 Enterprise Portal Development
Microsoft Dynamics AX 2009 Product Builder
Microsoft Dynamics GP 2010 Financials
Microsoft Dynamics GP 10.0 Financials
Exam MB3-859
Exam MB3-528
Microsoft Dynamics GP 2010 Project Series
Microsoft Dynamics GP 10.0 Project Series
Exam MB3-860
Exam MB3-532
Microsoft Dynamics GP 2010 Installation and Configuration
Microsoft Dynamics GP 10.0 Installation and Configuration
Exam MB3-861
Exam MB3-527
Microsoft Dynamics GP 2010 Inventory and Order Processing
Microsoft Dynamics GP 10.0 Inventory and Order Processing
Exam MB3-862
Exam MB3-529
Microsoft Dynamics GP 10.0 Integration Manager
Exam MB3-530
Microsoft Dynamics GP 10.0 Human Resources and Payroll
Microsoft Dynamics GP 10.0 Manufacturing Applications
Exam MB3-637
Microsoft Dynamics NAV 2009 C/SIDE Introduction
Microsoft Dynamics NAV 5.0 C/SIDE Introduction
Microsoft Dynamics NAV 2009 C/SIDE Solution Development
Microsoft Dynamics NAV 5.0 C/SIDE Solution Development
Microsoft Dynamics NAV 2009 Core Setup and Finance
Microsoft Dynamics NAV 5.0 Financials
Microsoft Dynamics NAV 2009 Installation and Configuration
Microsoft Dynamics NAV 5.0 Installation and Configuration
Microsoft Dynamics NAV 2009 Manufacturing
Microsoft Dynamics NAV 5.0 Manufacturing
Microsoft Dynamics NAV 2009 Relationship Management
Microsoft Dynamics NAV 2009 Service Management
Microsoft Dynamics NAV 2009 Trade and Inventory
Microsoft Dynamics NAV 5.0 Trade and Inventory
Microsoft Dynamics NAV 2009 Warehouse Management
Microsoft Dynamics Retail Management System 2.0 Store Operations
Microsoft Dynamics Retail Management System 2.0 Headquarters
Microsoft Dynamics Point of Sale 2009
Microsoft Dynamics SL 2011 Financials
Microsoft Dynamics SL 7.0 Financials
Microsoft Dynamics SL 2011 Installation and Configuration
Microsoft Dynamics SL 7.0 Installation and Configuration
Microsoft Dynamics SL 7.0 Project Series
Microsoft Dynamics SL 7.0 Customization Manager
Microsoft Dynamics SL 7.0 Inventory & Order Processing
Microsoft Dynamics SL 7.0 Tools for Visual Basic
The Microsoft Certified IT Professional (MCITP) is our premier certification for demonstrating professional proficiency in Microsoft Dynamics products. The certification helps validate that you have passed a set of required and elective certification exams in one of three knowledge areas:
Applications
Developer
Installation and configuration
Candidates are required to pass one to two core exams and two to three elective exams, depending on the product and knowledge area selected. Learn more about the IT Professional certification paths available for Microsoft Dynamics by clicking the appropriate link. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Note You must pass one required exam and two elective exams to obtain a certification. The Microsoft Dynamics CRM 2011 exams are available as qualifications toward a Microsoft Certified Technology Specialist (MCTS) certification. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Exam title
Required: Microsoft Dynamics CRM 4.0 Applications
Elective: Microsoft Dynamics CRM 4.0 Customization and Configuration
Elective: Microsoft SQL Server 2008 – Implementation and Maintenance
Microsoft SQL Server 2005, Implementation and Maintenance Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam 70-432
Exam 70-431
Elective: Windows 7, Configuring Note This exam will not count toward this certification until September 2011.
Configuring Windows Vista Client
Exam 70-680
Elective: Deploying Business Desktops with Windows Server 2003 and Microsoft Office 2003 Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Note You must pass two required exams and two elective exams to obtain a certification. The Microsoft Dynamics CRM 2011 exams are available as qualifications toward a Microsoft Certified Technology Specialist (MCTS) certification. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Microsoft Dynamics CRM 4.0 Customization and Configuration
Required:CRM 4.0 Extending Microsoft Dynamics
Extending Microsoft Dynamics CRM 3.0Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam MB2-634
Exam MB2-498
Elective: Microsoft Dynamics CRM 4.0 Applications
Elective: Microsoft .NET Framework – Application Development Foundation
Elective:Developing and Implementing Windows-Based Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NETNote This exam is retired, but if you already passed it, you can apply it toward this certification.
Developing and Implementing Windows-Based Applications with Microsoft Visual C# .NET and Microsoft Visual Studio .NETNote This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam 70-306
Exam 70-316
Elective:Microsoft .NET Framework 3.5 – Windows Communication Foundation Application Development
Microsoft .NET Framework 2.0 – Distributed Application DevelopmentNote This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam 70-503
Exam 70-529
Elective: Microsoft .NET Framework 2.0 – Web-Based Client DevelopmentNote This exam is retired, but if you already passed it, you can apply it toward this certification.
Elective: Microsoft .NET Framework 2.0 – Windows-Based Client DevelopmentNote This exam is retired, but if you already passed it, you can apply it toward this certification.
Note You must pass the one required exam and three elective exams to obtain a certification. The Microsoft Dynamics CRM 2011 exams are available as qualifications toward a Microsoft Certified Technology Specialist (MCTS) certification. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Microsoft Dynamics CRM 4.0 Installation and Deployment
Elective: Microsoft SQL Server 2008, Implementation and Maintenance
Microsoft SQL Server 2005 – Implementation and MaintenanceNote This exam is retired, but if you already passed it, you can apply it toward this certification.
Elective: Exchange Server 2007, Configuring
Elective: Windows Server 2008 Network Infrastructure, Configuring
Elective: Windows Server 2008 Applications Infrastructure, Configuring
Elective: Windows Server 2008, Enterprise Administrator
Note You must pass one required exam and three elective exams to obtain a certification. The Microsoft Dynamics AX 2012 exams are available as qualifications toward a Microsoft Certified Technology Specialist (MCTS) certification. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Financials in Microsoft Dynamics AX 2009
Elective: Trade and Logistics in Microsoft Dynamics AX 2009
Elective: Development Introduction in Microsoft Dynamics AX 2009
Elective: Production in Microsoft Dynamics AX 2009
Elective: Project Series in Microsoft Dynamics AX 2009
Elective: Human Resource Management in Microsoft Dynamics AX 2009
Elective: Product Builder in Microsoft Dynamics AX 2009
Elective: Payroll in Microsoft Dynamics AX 2009
Note You must pass two required exams and two elective exams to obtain a certification. The Microsoft Dynamics AX 2012 exams are available as qualifications toward a Microsoft Certified Technology Specialist (MCTS) certification. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Development Introduction in Microsoft Dynamics AX 2009
Required: MorphX Solution Development in Microsoft Dynamics AX 2009
Elective: Financials in Microsoft Dynamics AX 2009
Elective: Installation and Configuration in Microsoft Dynamics AX 2009
Elective: Enterprise Portal Development in Microsoft Dynamics AX 2009
Required: Installation and Configuration in Microsoft Dynamics AX 2009
Required: Microsoft SQL Server 2008, Implementation and Maintenance
Microsoft SQL Server 2005 – Implementation and Maintenance Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Elective: Managing and Maintaining a Windows Server 2003 Environment
Elective: Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure
Elective: Managing and Maintaining a Windows Server 2003 Environment for an MCSA Certified on Windows 2000 Server
Exam 70-292
Elective: Windows Server 2008 Active Directory, Configuring
Required: Microsoft Dynamics AX 4.0 Financials
Elective: Microsoft Dynamics AX 4.0 Product Builder
Elective: Microsoft Dynamics AX 4.0 Trade and Logistics
Elective: Microsoft Dynamics AX 4.0 Project Series
Elective: Microsoft Dynamics AX 4.0 Questionnaire
Elective: Microsoft Dynamics AX 4.0 Human Resource Management
Elective: Microsoft Dynamics AX 4.0 Production
Required: Microsoft Dynamics AX 4.0 Development Introduction
Required: Microsoft Dynamics AX 4.0 MorphX Solution Development
Elective: Microsoft Dynamics AX 4.0 Financials
Elective: Microsoft Dynamics AX 4.0 Enterprise Portal Development
Elective: Microsoft Dynamics AX 4.0 Installation and Configuration
Required: Microsoft Dynamics AX 4.0 Installation and Configuration
Windows Server 2008 Active Directory, Configuring
Exam 70-290
Exam 70-640
Windows Server 2008 Network Infrastructure, Configuring
Exam 70-291
Exam 70-642
Elective: Planning and Maintaining a Windows Server 2003 Network Infrastructure
Elective: Designing a Windows Server 2003 Active Directory and Network Infrastructure
Elective: Designing Security for a Windows Server 2003 Network
Elective: Windows Server 2003 Hosted Environments, Configuration and Management
Elective: Developing Business Process and Integration Solutions by Using Microsoft BizTalk Server 2006 Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Developing Business Process and Integration Solutions by Using Microsoft BizTalk Server 2006 R2
Exam 70-235
Exam 70-241
Note You must pass the one required exam and three elective exams to obtain a certification. The Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Microsoft Dynamics GP 10.0 Financials
Elective: Microsoft Dynamics GP 10.0 Human Resources and Payroll
Elective: Microsoft Dynamics GP 9.0 Report Writer Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Elective: Microsoft Dynamics GP 10.0 Inventory and Order Processing
Elective: Microsoft Dynamics GP 10.0 Project Series
Elective: Microsoft Dynamics GP 10.0 Manufacturing Applications
Elective: Microsoft Dynamics GP 9.0 Field Service Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Note You must pass two required exams and two elective exams to obtain a certification. The Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Microsoft Dynamics GP 10.0 Installation and Configuration
Required:Microsoft SQL Server 2008, Implementation and Maintenance
Microsoft SQL Server 2005 – Implementation and Maintenance
Elective: Microsoft Dynamics GP 10.0 Financials
Elective: Microsoft Dynamics GP 9.0 Modifier with VBA Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Elective: Microsoft Dynamics GP 10.0 Integration Manager
Elective:Managing and Maintaining a Windows Server 2003 Environment
Elective:Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure
Required: Microsoft Dynamics NAV 2009 Core Setup and Finance
Elective: Microsoft Dynamics NAV 2009 Trade and Inventory
Elective: Microsoft Dynamics NAV 2009 Warehouse Management
Elective: Microsoft Dynamics NAV 2009 Relationship Management
Elective: Microsoft Dynamics NAV 2009 Service Management
Elective: Microsoft Dynamics NAV 2009 Manufacturing
Required: Microsoft Dynamics NAV 2009 C/SIDE Introduction
Required: Microsoft Dynamics NAV 2009 C/SIDE Solution Development
Elective: Microsoft Dynamics NAV 2009 Installation and Configuration
Elective: Microsoft Dynamics NAV 2009 Core Setup and Finance
Required: Microsoft Dynamics NAV 2009 Installation and Configuration
Elective: Microsoft Dynamics NAV 2009 C/SIDE Introduction
Managing and Maintaining a Windows Server 2003 Environment
Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure
Elective: Windows Server 2003 Hosted Environments, Configuration and Management Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Developing Business Process and Integration Solutions by Using Microsoft BizTalk Server 2006 R2 Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Note You must pass one required exam and three elective exams to obtain a certification. The Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Microsoft Dynamics NAV 5.0 Financials
Elective: Microsoft Business Solutions – Navision 4.0 Relationship Management Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam MB7-231
Elective: Microsoft Dynamics NAV 5.0 Manufacturing
Elective: Microsoft Business Solutions – Navision 4.0 Service Management Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam MB7-232
Elective: Microsoft Business Solutions – Navision 4.0 Warehouse Management Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam MB7-223
Elective: Microsoft Dynamics NAV 5.0 Trade and Inventory
Elective: Microsoft Business Solutions – Navision 4.0 Costing Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam MB7-255
Required: Microsoft Dynamics NAV 5.0 C/SIDE Introduction
Required: Microsoft Dynamics NAV 5.0 C/SIDE Solution Development
Elective: Microsoft Dynamics NAV 5.0 Financials
Elective: Microsoft Dynamics NAV 5.0 Installation and Configuration
Microsoft Business Solutions – Navision 4.0 Installation and Configuration Note This exam is retired, but if you already passed it, you can apply it toward this certification.
Exam MB7-517
Exam MB7-226
Required: Microsoft Dynamics NAV 5.0 Installation and Configuration
Elective: Microsoft Dynamics NAV 5.0 C/SIDE Introduction
Note You must pass the one required exam and three elective exams to obtain a certification. The Microsoft Dynamics SL 2011 exams are available as qualifications toward a Microsoft Certified Technology Specialist (MCTS) certification. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Microsoft Dynamics SL 7.0 Financials
Elective: Microsoft Dynamics SL 7.0 Project Series
Elective: Microsoft Dynamics SL 7.0 Inventory and Order Processing
Elective: Microsoft Dynamics SL 7.0 Customization Manager
Elective: Microsoft Dynamics SL 7.0 Tools for VB
Note You must pass the two required exams and two elective exams to obtain a certification. The Microsoft Dynamics SL 2011 exams are available as qualifications toward a Microsoft Certified Technology Specialist (MCTS) certification. The latest versions of the Dynamics product exams are associated with partner competencies. You can find the requirements for becoming a Silver or Gold Microsoft partner on the Microsoft Partner Network website.
Required: Microsoft Dynamics SL 7.0 Installation and Configuration
Microsoft SQL Server 2005 - Implementation and Maintenance
Elective: Microsoft Dynamics SL 7.0 Financials
Elective:Windows Server 2008 Active Directory, Configuring
View all answers
Q. Which certification is right for me—Technology Specialist or IT Professional?
A.
Consider the Technology Specialist certification if your current or desired position focuses on supporting one feature or capability of a specific product in the Microsoft Dynamics line. If you support multiple features or capabilities of a specific Microsoft Dynamics product for a particular job role, the IT Professional certification is more suitable.
Q. How do I register to take an exam?
Certification exams to become a Microsoft Certified Technology Specialist or Microsoft Certified IT Professional are administered by Prometric, an independent testing organization.
Register to take a certification exam (Prometric.com)
Q. Is there an exam retake policy for Microsoft Dynamics certification exams?
Yes. If you do not pass an exam the first time, you can retake it at any time. If you do not achieve a passing score on the second attempt, you must wait at least 14 days to retake the exam a third time. A 14-day waiting period is required for all subsequent exam retakes. After you pass an exam, you cannot take it again.
Q. How long will my certification be valid?
The Microsoft Dynamics certifications do not retire, and they continue to hold their value in the marketplace as long as there is a need for IT professionals with these skills.
Still have questions? Try one of the following frequently asked questions (FAQ) pages:
