Course 1026C:

Microsoft Exchange Server 5.5 Series - Concepts and Administration

Length:4 Days
Published:February 13, 2004
Language(s):English
Audience(s):IT Professionals
Level:300
Technology:Microsoft Exchange Server 5.5
Type:Course
Delivery Method:Instructor-led (classroom)
About this Course
This introductory course in the Microsoft Exchange Server 5.5 Series is intended for Exchange Server system administrators who administer, monitor, and maintain established Exchange Server organizations.



The goal of this course is to provide Exchange Server administrators with the skills required to perform day-to-day management of an established Exchange Server organization. These management tasks may include:
  • Using the Exchange Server Administrator program to create and manage recipient objects
  • Maintaining an existing Exchange Server organization, including the management of objects in the Site and Server containers in the Administrator program
  • Creating and managing public folders
  • Performing basic server backup procedures
  • Monitoring server performance and configuring link monitors between connected sites
  • Performing the administrative tasks required to manage electronic forms in an organization
This course also provides students with the prerequisite knowledge and skills required for Course 973, Microsoft Exchange Server 5.5 Series-Design and Implementation.
At Course Completion
At the end of the course, students will be able to:
  • Configure Exchange Server.
  • Develop an infrastructure for Exchange Server.
  • Choose a client installation and integration strategy.
  • Develop long-term administration strategies.
  • Develop security strategies.
  • Configure message recipients.
  • Import directory data from other mail systems.
  • Install and configure Exchange Server clients.
  • Configure address lists and accounts by using the Administrator program.
  • Configure message tracking.
  • Configure server locations.
  • Configure security.
  • Manage site security.
  • Manage users.
  • Manage distribution lists.
  • Manage the directory.
  • Manage public and private information stores.
  • Back up and restore Exchange Server.
  • Configure a link monitor and server monitor.
Course OutlineModule 1: Microsoft Exchange Server OverviewLessons
  • Introduction to Exchange Server
  • Exchange Server messaging infrastructure
  • Exchange Server 5.5 features
Module 2: Introduction to Microsoft Exchange Server AdministrationLessons
  • Exchange Server Administrator program
  • Permission contexts and permission flow
  • Windows NT Server administration tools
Lab : Lab:
  • Installing the Exchange Server Administrator program
After completing this chapter, students will be able to:
  • Name the containers that make up an Exchange Server organization, describe their contents, and explain the difference between hierarchy containers and hierarchy objects.
  • Set permissions on the objects in the hierarchy.
  • Describe the three permission contexts of the hierarchy and the flow of permissions through the tree.
  • Identify the Windows NT Server tools used to administer Exchange Server and use the "User Manager for Domains" tool to create and delete mailboxes.
Module 3: Creating and Managing RecipientsLessons
  • Types of recipient objects
  • Creating mailboxes
  • Configuring recipient object properties
  • Creating and configuring custom recipients
  • Creating and configuring distribution lists
  • Importing and exporting data from the directory
  • Managing recipient objects
  • Creating and configuring Address Book views
After completing this chapter, students will be able to:
  • List the Exchange Server recipient types.
  • Create and configure mailboxes.
  • Configure the common configuration tabs for each recipient type.
  • Create and configure custom recipients.
  • Create and configure distribution lists.
  • Perform a directory import and export.
  • Manage each recipient type.
  • Configure Address Book views.
Module 4: Microsoft Exchange Server ArchitectureLessons
  • Exchange Server components
  • Component communication
  • Single-server and multiple-server message flow
Module 5: Managing Site ConfigurationLessons
  • Introduction to the Site Configuration container
  • Configuring site containers
  • Configuring site objects
  • Introduction to Message Journaling
After completing this chapter, students will be able to:
  • Describe the purpose of each container and object in the Site Configuration container.
  • List the contents of each container within the Site Configuration container.
  • Explain which site properties can be configured through the objects in the Site Configuration container.
Module 6: Managing Server ConfigurationLessons
  • Introduction to the Server Configuration objects
  • Configuring the Server container
After completing this chapter, students will be able to:
  • Name, describe, and configure the objects that appear in the Server container.
  • Configure the properties and component options for a server in a site.
Module 7: Creating and Managing Public FoldersLessons
  • Introduction to public folders
  • Developing a public-folder strategy
  • Setting permissions on public folders
  • Access to public folders
  • Configuring Site and Server object properties
  • Collaboration features
After completing this chapter, students will be able to:
  • Distinguish between public-folder hierarchy and public-folder contents.
  • Appraise the advantages of using a single copy of a public folder or using one or more public-folder replicas in a public-folder strategy.
  • View and assign public-folder permissions using either an Exchange client or the Exchange Administrator program, and propagate folder permission changes.
  • Configure access to public folders.
  • Configure Site and Server object properties.
  • Describe the collaboration features of Exchange Server.
Module 8: Maintaining a Microsoft Exchange Server OrganizationLessons
  • Introduction to database operation and maintenance
  • Database characteristics and types
  • Database files
  • Exchange Performance Optimizer
  • Database maintenance
  • Backing up Exchange Server
  • Troubleshooting tools and tasks
After completing this chapter, students will be able to:
  • Name the five types of database files, and describe the function of each type.
  • Describe the backup processes.
  • Use the Exchange Server Performance Optimizer to optimize an Exchange Server installation.
  • Back up an Exchange Server computer.
  • Describe troubleshooting tools that are used for maintaining Exchange Server.
Module 9: Monitoring Microsoft Exchange ServerLessons
  • Using tools to monitor an organization
  • Introduction to server monitors
  • Introduction to link monitors
  • Post-configuration issues
  • Viewing messaging queues
  • Windows NT Performance Monitor
  • Simple network management protocol (SNMP) monitoring
Lab : Lab:
  • Monitoring Exchange Server
After completing this chapter, students will be able to:
  • Configure server monitors.
  • Configure link monitors.
  • Start and stop monitors.
  • Check message queues.
  • Use Windows NT Performance Monitor to monitor Exchange Server activities.
  • Use the SNMP monitoring tool.
Module 10: Microsoft Exchange Server Form AdministrationLessons
  • Introduction to collaboration applications
  • Introduction to forms
  • Introduction to form management
Lab : Lab:
  • Installing an Outlook form
After completing this chapter, students will be able to:
  • Describe the various types of collaboration applications and the tools used to create them.
  • Explain which types of forms are available through the Microsoft Outlook messaging and collaboration client.
  • Describe the primary tasks involved with form administration.
Module 11: Migrating to Microsoft Exchange ServerLessons
  • Planning a migration strategy
  • Migration process
  • Introduction to Migration Wizard
  • Introduction of the migration files
  • Troubleshooting migration
Lab : Lab:
  • Migrating from Microsoft Mail
After completing this chapter, students will be able to:
  • Plan a migration to Exchange Server.
  • Describe the migration process.
  • Use Migration Wizard to complete a migration.
  • Name and describe the files used by Migration Wizard during migration.
  • Troubleshoot migration problems.
Module 12: Selecting and Deploying Microsoft Exchange Server ClientsLessons
  • Standards and protocols
  • Introduction to Exchange Server clients
  • Installing the client
  • Introduction to profile creation
Lab : Lab:
  • Creating messaging profiles automatically
After completing this chapter, students will be able to:
  • List the standards and protocols supported by Exchange Server and Outlook 98.
  • List the different electronic-mail clients and their features.
  • Discuss the important issues in selecting a client.
  • Compare the installation requirements for the Microsoft-based e-mail and collaboration clients.
  • Create a user profile.
Module 13: Configuring Microsoft OutlookLessons
  • Location of configuration information for Outlook
  • Introduction to configuration of Outlook
  • Introduction to Windows NT system policies
  • Configuring the transport
  • Additional configuration options
Lab : Lab:
  • Configuring Outlook 98 using system policies
After completing this chapter, students will be able to:
  • Describe the configuration options in Outlook.
  • Describe how to use Windows NT system policies to manage an Outlook configuration.
  • Recognize the order in which protocols are used by remote procedure calls (RPCs) to attempt a connection from a client to an Exchange Server computer.
  • Configure additional options, such as folders and remote mail, importing and exporting information, creating personal folder stores, and support for roving users.
Module 14: Microsoft Outlook 98 Deployment KitLessons
  • Introduction to the Outlook 98 Deployment Kit
  • Installing and preparing to run the wizard
  • Running the wizard
  • Customizing your Outlook 98 package
  • Using the setup command-line options
  • Additional references
Lab : Lab:
  • Installing and configuring the Outlook 98 Deployment Kit
After completing this chapter, students will be able to:
  • Describe the function of the Outlook 98 Deployment Kit.
  • Install and run Deployment Wizard.
  • Perform additional customization of your Outlook 98 package and prepare it for distribution.
  • Use the setup command-line options to create a customized Outlook 98 package.
  • Find additional information about Outlook 98 and other Microsoft products.
Before beginning this course, students should:
The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.
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