Course 827B:

Administering Microsoft Systems Management Server 2.0

Length:3 Days
Published:February 13, 2004
Language(s):English
Audience(s):IT Professionals
Level:300
Technology:Microsoft Systems Management Server 2.0
Type:Course
Delivery Method:Instructor-led (classroom)
About this Course
This three-day, instructor-led course provides students with the knowledge and skills required to administer Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2. It could be subtitled "A Day in the Life of an SMS Administrator." Students will learn how to discover and install clients, distribute software to client computers, collect hardware and software inventory, use software metering features, and use the remote tools. Students also will learn to troubleshoot common errors.
Audience Profile
This course is a prerequisite for Course 828, Deploying and Supporting Microsoft Systems Management Server 2.0.This course supports the Microsoft Certified Systems Engineer certification program.
At Course Completion
At the end of the course, students will be able to list and describe the elements that make up an SMS 2.0 site; discover and install an SMS client; collect and view hardware and software inventory; distribute software to selected resources (computers, users, user groups); configure and use software metering; produce database reports; configure, install, and use remote tools; and troubleshoot common problems with inventory collection, software distribution, remote tools, and software metering.
Course OutlineModule 1: Introduction to SMS 2.0Lessons
  • Microsoft Systems Management Server 2.0 features
  • Elements of an SMS 2.0 site
  • Web-Based Enterprise Management (WBEM) concepts
  • SMS site hierarchies
  • SMS Administrator console
Lab : Customizing Microsoft Management Console (MMC) for SMS
After completing this module, students will be able to:
  • List and describe the key features of SMS 2.0, Service Pack 2.
  • List and define SMS 2.0 terminology.
  • List and describe the elements that make up an SMS 2.0 site.
  • Define WBEM and explain its application with SMS.
  • Use MMC to carry out SMS administration.
Module 2: Discovering and Installing ClientsLessons
  • Discovery, assignment, and client installation
  • Assigning resources to sites
  • Configuring discovery methods
  • Installing clients
  • Troubleshooting client installation
Lab : Discovering network resourcesLab : Adding a client to an SMS site
After completing this module, students will be able to:
  • List the various methods of discovering site resources.
  • Configure site assignment boundaries.
  • Install SMS clients using a variety of methods.
  • Remove SMS client software.
Module 3: Collecting Hardware and Software InventoryLessons
  • Collecting hardware inventory
  • Collecting software inventory
  • Belonging to multiple sites
  • Viewing inventory data
  • Troubleshooting inventory collection
Lab : Configuring hardware inventory collectionLab : Configuring software inventory collectionLab : Viewing software and hardware inventory data
After completing this module, students will be able to:
  • Configure software inventory.
  • Collect client files.
  • Configure hardware inventory.
  • View inventory data (current and historical).
Module 4: Querying and Reporting DataLessons
  • Querying the site database
  • Reporting data using Crystal Info
  • Reporting data using other tools
Lab : Querying and reporting data
After completing this module, students will be able to:
  • Build queries to locate specific objects in the site database.
  • Produce simple reports using Crystal Reports.
Module 5: Distributing SoftwareLessons
  • Overview of software distribution
  • Creating packages and programs
  • Defining collections
  • Advertising programs to a collection
  • Running advertised programs at the client
  • Troubleshooting software distribution
Lab : Advertising programs to a collectionLab : Running advertised programs
After completing this module, students will be able to:
  • Create a software package.
  • Configure a program.
  • Create a collection of resources.
  • Advertise a program to a collection.
  • Use Advertised Programs Wizard to run program advertisements received at the client computer.
  • Identify where software distribution failed for a given situation.
Module 6: Using Systems Management Server InstallerLessons
  • Installing SMS Installer
  • SMS Installer environment
  • Creating an Installer executable file
  • Testing the Installer executable file
  • Compiling the script file
  • Rolling back an application
  • Patching an application installation
Lab : Installing software using SMS InstallerLab : Modifying a registry settingLab : Patching software using SMS Installer
After completing this module, students will be able to:
  • Install SMS Installer.
  • Install an application using SMS Installer.
  • Modify an SMS Installer script file.
  • Package a client task using SMS Installer.
  • Roll back a client computer to its former state.
  • Patch an application or data file using SMS Installer.
Module 7: Software MeteringLessons
  • Configuring software metering
  • Using software metering
  • Troubleshooting software metering
Lab : Metering software usage
After completing this module, students will be able to:
  • Configure software metering.
  • Configure application licensing.
  • Use the software metering reporting functions.
  • Troubleshoot common software metering problems.
Module 8: Remotely Supporting SMS ComputersLessons
  • Network Trace
  • Health Monitor
  • Introduction to the remote tools
  • Configuring remote tools
  • Using remote functions
  • Multiple-site issues
  • Troubleshooting the remote tools
Lab : Using Network TraceLab : Using Health MonitorLab : Using remote control to solve problems
After completing this module, students will be able to:
  • Use Network Trace to determine status of SMS site systems.
  • Use Health Monitor to determine status of computers running Microsoft Windows 2000.
  • Configure a site to use remote control.
  • Use the SMS remote diagnostic utilities.
  • Use remote functions.
  • Troubleshoot common remote tool problems.
  • Experience installing and configuring software applications and Microsoft Windows 2000 operating systems
  • Experience helping end users solve computer problems
  • Passing of the Networking Essentials certification exam or equivalent knowledge
The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.
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