Course 828B:

Deploying and Supporting Microsoft Systems Management Server 2.0

Length:5 Days
Published:February 13, 2004
Language(s):English
Audience(s):IT Professionals
Level:300
Technology:Microsoft Systems Management Server 2.0
Type:Course
Delivery Method:Instructor-led (classroom)
About this Course
This five-day instructor-led course provides students with the knowledge and skills required to deploy and support Microsoft Systems Management Server (SMS) version 2.0, Service Pack 2. Students will learn how to design a site, including organizing a site hierarchy and planning for resource needs. Students will install different types of sites, establish a site hierarchy, configure site-to-site communications, and install clients in multiple sites. Students will learn how to troubleshoot problems in site installation, client installation, site-to-site communications, and each of the key features of SMS 2.0. They will trace a task from its initiation through to its completion, by following the various threads that take part in carrying out the task. Students will use Network Monitor to trace network traffic associated with SMS tasks.
This course supports the Microsoft Certified Systems Engineer certification program.
At Course Completion
At the end of the course, students will be able to install a primary and secondary site server; use the appropriate diagnostic tool when troubleshooting problems in an SMS site; configure a site hierarchy; configure site-to-site communications; integrate Novell NetWare servers in an SMS site; configure SMS and simple network management protocol (SNMP) integration; configure site system roles; manage clients and site systems in multiple sites; diagnose and resolve problems with SMS functions; optimize and maintain Microsoft SQL Server for SMS; back up and restore an SMS site; define an SMS site; analyze resource requirements to implement a site; and help protect an SMS site.
Course OutlineModule 1: Installing a Primary Site ServerLessons
  • Site server hardware and software requirements
  • Installing Microsoft Systems Management Server 2.0, Service Pack 2.
  • Changes to the site server
  • Troubleshooting site installation
Lab : Setting up an SMS 2.0, SP2 primary siteLab : Viewing the SMS site server configuration
After completing this module, students will be able to:
  • Select an appropriate computer to be a primary site server.
  • Install an SMS 2.0 primary site.
  • Locate the SMS components on a primary site server.
  • Troubleshoot SMS site installation.
Module 2: Using SMS Diagnostic ToolsLessons
  • Status messages
  • SMS Service Manager
  • SMS log files
  • Performance Monitor
  • WBEMTest diagnostic tool
  • Network Monitor
  • SNMP Event to Trap translator
Lab : Using SMS diagnostic toolsLab : Implementing Network MonitorLab : Configuring the SNMP Event to Trap translation
After completing this module, students will be able to:
  • Configure and use the SNMP Event to Trap translator.
  • Use Status Message Viewer to view status of SMS functions.
  • Use SMS Service Manager.
  • Use SMS Performance Monitor counters.
  • Locate and read SMS process log files.
  • Use WBEMTest to diagnose Windows Management Instrumentation (WMI) connection problems.
  • Use Network Monitor to trace network traffic.
Module 3: Setting Up Multiple SitesLessons
  • Defining the site hierarchy
  • Configuring a site address
  • Attaching to a parent site
  • Communicating between sites
  • Installing a secondary site server
  • Removing SMS from a site server
  • Troubleshooting a secondary site installation
Lab : Establishing a parent-child relationshipLab : Implementing the Courier senderLab : Setting up a secondary siteLab : Removing a secondary site
After completing this module, students will be able to:
  • Design a site hierarchy.
  • Configure and use senders (Standard, Courier).
  • Configure a parent-child relationship between two primary sites.
  • Install a secondary site server.
  • Remove a primary site.
  • Troubleshoot secondary site installation problems.
  • Remove SMS client software.
Module 4: Configuring Site SystemsLessons
  • Site configuration process
  • Configuring Windows 2000-based site systems
  • Configuring NetWare site systems
Lab : Configuring site systems
After completing this module, students will be able to:
Describe the site system configuration process.
Configure site systems including:
  • Component server.
  • Client access point.
  • Logon point.
  • Distribution point.
  • Software metering server.
Module 5: Discovering and Installing ClientsLessons
  • Assignment, discovery, and client installation review
  • Assigning resources to sites
  • Discovery methods
  • Client installation
  • Removing SMS from a client
  • Troubleshooting client installation
Lab : Adding a client to an SMS site
After completing this module, students will be able to:
  • Explain how SMS processes add a client to a site.
  • Trace the network traffic generated by adding a client to a site.
  • Track SMS status messages generated by adding a client to a site.
  • Troubleshoot problems with adding a client to a site.
Module 6: Collecting InventoryLessons
  • Hardware inventory collection
  • Software inventory collection
Lab : Collecting hardware inventoryLab : Customizing hardware inventoryLab : Collecting software inventoryLab : Customizing software inventory
After completing this module, students will be able to:
  • Explain how software and hardware inventory is collected.
  • Trace the network traffic generated by inventory collection.
  • Control network traffic generated by hardware inventory collection.
  • Track SMS status messages generated by collecting inventory.
  • Troubleshoot problems collecting inventory.
Module 7: Distributing SoftwareLessons
  • Distributing software to clients
  • Hard-disk space requirements
  • Network traffic generated
  • Tracking package status
  • Tracking advertisement status
Lab : Installing the Advertised Programs client agentLab : Distributing software
After completing this module, students will be able to:
  • Explain how SMS processes distribute software to a client.
  • Trace the network traffic generated by distributing software.
  • Track SMS status messages generated by distributing software.
  • Troubleshoot problems distributing software.
Module 8: Software MeteringLessons
  • Software metering process flow
  • Hard-disk space requirements
  • Network traffic generated
  • Log files
Lab : Configuring software meteringLab : Metering software usage
After completing this module, students will be able to:
  • Explain how SMS processes meter software usage and enforce licenses.
  • Trace the network traffic generated by metering software usage.
  • List the resource requirements needed to implement software metering.
  • Troubleshoot problems metering software usage and licensing applications.
Module 9: Remotely Controlling a ClientLessons
  • Remote control session
  • Resource requirements and network traffic
  • Status messages, log files, and events
Lab : Configuring remote controlLab : Using remote toolsLab : Optimizing remote tool traffic
After completing this module, students will be able to:
  • Define basic SQL Server 6.5, 7.0 and 2000 terms including device, database, stored procedure, trigger, and task.
  • List SQL Server configuration parameters and optimize them for use with SMS for SQL Server 6.5, 7.0 and 2000.
  • Maintain a SQL Server database.
  • Back up and restore a database.
  • List and describe tasks, triggers, and stored procedures that are built into SMS.
Module 10: Optimizing SQL Server for SMSLessons
  • Introduction to SQL Server
  • Maintaining a SQL Server database
  • Configuring SMS database maintenance tasks
  • Tuning SQL Server for use with SMS
Lab : SMS stored procedures and tasks
After completing this module, students will be able to:
  • Move the site database.
  • Replace or restore the site database server.
  • Restore or replace a primary site server.
  • Restore site systems.
Module 11: Restoring an SMS SiteLessons
  • Moving the site database
  • Replacing the site database server
  • Replacing the site server computer
  • Restoring site systems
Lab : Restoring an SMS site
After completing this module, students will be able to:
  • Move the site database.
  • Replace or restore the site database server.
  • Restore or replace a primary site server.
  • Restore site systems.
Module 12: Securing an SMS SiteLessons
  • Security overview
  • SMS file security
  • SMS database security
  • SMS accounts
Lab : Implementing SMS security
After completing this module, students will be able to:
  • Choose an appropriate security strategy for your site.
  • List the accessibility to SMS 2.0 shares, directories, and files.
  • Use the Security Rights container to limit access to SMS functionality.
  • Describe the various accounts used in the SMS system.
  • Use Microsoft Management Console to limit administrative access.
Module 13: SMS Component OperationsLessons
  • Site configuration components
  • Site system installation components
  • Discovery components
  • Inventory components
  • Software distribution components
  • Software metering components
  • Intersite components
  • Status system components
  • Complete Course 827, Administering Microsoft Systems Management Server 2.0, or have equivalent knowledge
  • Be certified on Microsoft Windows 2000 Server or have equivalent knowledge
  • Be certified on Microsoft Windows 2000 Professional operating system or have equivalent knowledge
The course materials, lectures, and lab exercises are in English. To benefit fully from our instruction, students need an understanding of the English language and completion of the prerequisites.
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