Microsoft Learning:

Exam MB3-465:

GP 9.0 Field Service Implementation

Published:March 13, 2006
Language(s):English
Audience(s):Information Workers
Technology:Microsoft Dynamics GP 9.0
Type:Proctored Exam
About this Exam
This certification exam measures your ability to do the following:
  • Understand and articulate how to implement and set up field service in Microsoft Dynamics GP 9.0.
Time requirements and questions
  • 90 minutes to complete the exam
  • 50 questions, with a passing rate of 80 percent
  • Multiple choice and multiple answer questions
Audience Profile
Individuals who want to obtain a certification on Microsoft Dynamics GP 9.0 Field Service Implementation should take this exam.
Additional skills recommended:
  • Basic knowledge of the Foundation and Financial modules in Microsoft Dynamics GP 9.0
  • Knowledge of inventory, sales order processing, payables management, purchase order processing, service call management, contract administration, preventive maintenance, returns management, and depot management
Credit Toward CertificationExam MB3-465: GP 9.0 Field Service Implementation: counts as credit toward the following certification(s):
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.
Installation and Configuration (32 percent)
  • Installation Tools
  • Configuring Service Call
  • Basic Installation Guidelines
Field Service Application (32 percent)
  • Service Call Management
  • Contract Administration
  • Depot Management
  • Returns
  • Preventive Maintenance Process Flows
  • FSS Web Tools
Implementation (36 percent)
  • Service Type: Labor Items Implementation
  • Service Call Sites Implementation
  • Preventive Maintenance
  • Contract Pricing Implementation
  • RMA Process Line Implementation
  • Depot Management Implementation
Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab.
Classroom Training There is no classroom training currently available.
Microsoft E-Learning There is no Microsoft E-Learning training currently available.
Microsoft Press Books There are no Microsoft Press books currently available.
Practice Tests There are no practice tests currently available.
Microsoft Online Resources
  • MSDN: The Microsoft Developer Network (MSDN) is a reference for developers that features code samples, technical articles, newsgroups, chats, and more.
  • Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.
Have Questions? For advice about training and certification, connect with peers: For questions about a specific certification, chat with a Microsoft Certified Professional (MCP): To find out about recommended blogs, Web sites, and upcoming Live Meetings on popular topics, visit our community site:
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