Microsoft Learning:

Exam 70-284:

Implementing and Managing Microsoft Exchange Server 2003

Published:November 10, 2003
Language(s):English, French, German, Japanese, Spanish, Chinese (Simplified)
Audience(s):IT Professionals
Technology:Microsoft Exchange Server 2003
Type:Proctored Exam
About this ExamThe Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows Server 2003 credentials are designed for IT professionals who work in the typically complex computing environment of medium to large companies.
Audience Profile
The Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows Server 2003 credentials are designed for IT professionals who work in the typically complex computing environment of medium to large companies.
A candidate for this exam should have at least one year of experience implementing and managing a Microsoft Exchange messaging system in environments that have the following characteristics:
  • 250 to 5,000 or more users
  • Three or more physical locations
  • Network services and resources such as multiple versions of Exchange Server, Active Directory, proxy server, firewall, other messaging systems, DNS, Internet, intranet, and mobile client computers
  • Three or more domain controllers
  • Two or more Exchange Server computers
  • Connectivity requirements such as connecting branch offices and individual users in remote locations to the corporate network and connecting corporate networks to the Internet
Credit Toward CertificationWhen you pass Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003, you complete the requirements for the following certification(s):Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003: counts as credit toward the following certification(s):
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.
Installing, Configuring, and Troubleshooting Exchange Server 2003
  • Prepare the environment for deployment of Exchange Server 2003
  • Install, configure, and troubleshoot Exchange Server 2003
  • Install, configure, and troubleshoot Exchange Server 2003 in a clustered environment
  • Upgrade from Exchange Server 5.5 to Exchange Server 2003
  • Migrate from other messaging systems to Exchange Server 2003
    • Use the Migration Wizard to migrate from other messaging systems
    • Migrate from other Exchange organizations
  • Configure and troubleshoot Exchange Server 2003 for coexistence with other Exchange organizations
  • Configure and troubleshoot Exchange Server 2003 for coexistence with other messaging systems
  • Configure and troubleshoot Exchange Server 2003 for interoperability with other SMTP messaging systems
Managing, Monitoring, and Troubleshooting Exchange Server Computers
  • Manage, monitor, and troubleshoot server health
  • Manage, monitor, and troubleshoot data storage
  • Manage, monitor, and troubleshoot Exchange Server clusters
  • Perform and troubleshoot backups and recovery
  • Remove an Exchange Server computer from the organization
Managing, Monitoring, and Troubleshooting the Exchange Organization
  • Manage and troubleshoot public folders
  • Manage and troubleshoot virtual servers
  • Manage and troubleshoot front-end and back-end servers
  • Manage and troubleshoot connectivity
  • Monitor, manage, and troubleshoot infrastructure performance
Managing Security in the Exchange Environment
  • Manage and troubleshoot connectivity across firewalls
  • Manage audit settings and audit logs
  • Manage and troubleshoot permissions
  • Manage and troubleshoot encryption and digital signatures
  • Detect and respond to security threats
Managing Recipient Objects and Address Lists
  • Manage recipient policies
  • Manage user objects
  • Manage distribution and security groups
  • Manage contacts
  • Manage address lists
Managing and Monitoring Technologies that Support Exchange Server 2003
  • Diagnose problems arising from host resolution protocols
  • Diagnose problems arising from Active Directory issues
  • Diagnose network connectivity problems
Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab.
Classroom Training
Microsoft E-Learning
  • 10330AE: Collection 10330: MCTS (Exam 70-284): Implementing and Managing Microsoft Exchange Server 2003 (24 Hours)
Microsoft Press Books There are no Microsoft Press books currently available.
Practice Tests
Microsoft Online Resources
  • Microsoft Learning Community: Join newsgroups and visit community forums to connect with peers for suggestions on training resources and advice on your certification path and studies.
  • TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.
  • MSDN: The Microsoft Developer Network (MSDN) is a reference for developers, features code samples, technical articles, downloads, newsgroups, and chats.
Have Questions? For advice about training and certification, connect with peers: For questions about a specific certification, chat with a Microsoft Certified Professional (MCP): To find out about recommended blogs, Web sites, and upcoming Live Meetings on popular topics, visit our community site:

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