Plan and Design a Lync Topology (25-30 percent) Plan Lync Site Topology - May include but is not limited to: Evaluate user distribution for central and branch site design, Analyze business requirements for Persistent Chat ethical boundaries or room design, Associate workloads to business requirements, Analyze Business Requirements and plan LYNC Physical Architecture, Analyze Capacity Requirements and plan LYNC Physical Architecture, Analyze and Design Lync SIP domains
Plan Lync server support infrastructure - May include but is not limited to: Define Certificate requirements for internal servers, Analyze and Design load balancing, DNS, SQL, filestore, and Lync to support IPv6
Plan Lync Servers - May include but is not limited to: Define collocation of server roles, Analyze hardware requirements, Determine storage requirements for archiving and monitoring, Determine OS version requirements, Determine OS dependencies
Design a Lync Server HA/DR solution - May include but is not limited to: strategy for branch office scenarios, resiliency, SQL mirroring, central site failover, strategy for persistent chat, and strategy for voice applications
Design Edge Services - May include but is not limited to: Define certificate requirements for remote servers, Analyze and Design Firewall Settings, load balancing, DNS, reverse proxy and Analyze port requirements
Plan and Design Lync Features (25-30 percent) Design Conferencing - May include but is not limited to: WAC, coexistence strategy for legacy conferencing, conference access numbers, conferencing regions, conferencing lifecycle, conferencing policies
Design Lync Remote and External Access
- May include but is not limited to: federation, public IM connectivity, XMPP, mobile push notifications, Directors, remote user access
Plan for Lync user experience - May include but is not limited to: contact list management, client version control, privacy, common area phone hotdesking, Music on Hold, Address Book Web search/download
Plan for clients and devices - May include but is not limited to: Lync mobility, Phone Edition or 3PIP devices, client authentication options, Analog devices, Lync users for VDI
Plan migration from previous versions - May include but is not limited to: migration sequence, decommissioning of old servers, client co-existence, monitoring and archiving, server co-existence, conference migration strategy
Plan end-user training for Lync Client Features - May include but is not limited to: Enterprise Voice, Persistent Chat, Managing a Conference, Participate in a conference with Lync mobile app, Phone Edition, Lync WebApp
Deploy and Configure Lync (20-25 percent) Configure and publish topology - May include but is not limited to: mediation server collocation, trunks and gateways, Lync roles, multiple media gateway support, Add/remove server features, Deploy Edge Server
Configure Conferencing - May include but is not limited to: PIN policy, regions and conference dial in access numbers, meeting configuration, conference policies
Configure Lync Remote and External access - May include but is not limited to: Edge server, XMPP, PIC, Federation, reverse proxy
Configure Persistent Chat - May include but is not limited to: Categories and Scope, Rooms Access, Server Policy, Legacy Endpoints, Add-ins
Deploy and configure Clients and devices - May include but is not limited to: Lync Client features, client policies, client security options, Analog or Phone Edition/3PIP policies, Mobile device policies, Lync users for VDI
Migrate from previous versions of Lync - May include but is not limited to: Consolidate legacy servers to a supported single version, Move legacy users, Migrate legacy configurations, conferences, and Response Groups or LIS, Move CMS or File Share Data
Configure HA/DR - May include but is not limited to: pool failover, site failover, Invoke failover/failback, SQL mirroring, voice resiliency, Map User Experience to failover scenario
Manage Operations and Data Resiliency for Lync (25-30 percent) Troubleshoot the Lync Environment - May include but is not limited to: Enable and collect logs, Recover from failed server build, Analyze event viewer, Enable OCSlogger tracing, Enable Best Practice Analyzer, Verify name resolution
Manage the Lync Environment - May include but is not limited to: Run Lync BPA, Enable or move Lync users, Configure RBAC , Maintain Devices within the Enterprise, Configure Address Book, Manage RGS Delegated Administration
Verify Lync environment health - May include but is not limited to: Interpret Lync 15 Monitoring reports and identify potential issues, Configure Synthetic Transactions, Test Connectivity with Powershell Test Commandlet, Configure core reliability and media quality monitoring, Verify Service Health and CMS Replication Status
Mitigate Data Loss - May include but is not limited to: Backup and restore application service data, filestore data and Contacts, Maintain and recover Lync 15 topology and LIS and RTC, Recover CMS
Manage monitoring and archiving services - May include but is not limited to: Deploy Monitoring Reports, Configure CDR and Quality of Experience, persistent chat compliance, Archiving, Archiving with Exchange, Archiving Policies
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