Design Enterprise Voice (27 percent) - Design Enterprise Voice Topology
- May include but is not limited to: Design mediation server collocation or placement, gateways, trunks, voice resiliency , mediation server dependencies, and voice usage and traffic
- Design call routing.
- May include but is not limited to: Design dial-plans, routes, normalization, voice policies, basic emergency dialing and notification, and PSTN Usages
- Design Voice Interoperability to PSTN.
- May include but is not limited to: Define SIP Trunk capacity requirements, Design multiple media gateway support, trunk configuration, Define outbound translation rules, inbound dial plan, and Qualify technology options from UCOIP
- Design voice applications.
- May include but is not limited to: Design call park, response group delegation model, response group workflows, Determine correct usage of private line, and vacant number announcements
- Design Unified Messaging.
- May include but is not limited to: Design UM dial plans, the normalization rules, UM auto-attendant, subscriber access, UM outbound dialing, and UM placement and capacity
Design and Configure Network Services (26 percent) - Design for Network Optimization.
- May include but is not limited to: Assess network requirements, Plan for optimal conferencing traffic, capacity, Edge placement, QOS support, and Estimate network usage
- Plan network services for Lync.
- May include but is not limited to: Plan Location Information Services (LIS), Call Admission Control (CAC) for voice, Call Admission Control (CAC) for video, Define port requirements for internal and external services, and Plan for Media Bypass
- Configure network services for Lync.
- May include but is not limited to: Configure Location Information Services (LIS), Call Admission Control (CAC) for voice, Call Admission Control (CAC) for video, DHCP for Phone Edition, QOS, and Media Bypass
Configure Enterprise Voice (26 percent) - Configure voice applications.
- May include but is not limited to: Configure call park, Response Group workflows, Response Group Queues, private line, and vacant number announcements
- Configure call routing.
- May include but is not limited to: Configure dial-plans, routes, trunks, and apply voice policies, PSTN Usages, and emergency dialing
- Configure Unified Messaging for Lync.
- May include but is not limited to: Configure UM dial plans, the normalization rules, UM auto-attendant, subscriber access, and call answering rules
Plan and Configure a Lync Online Hybrid Solution (21 percent) - Plan Lync Online hybrid solution.
- May include but is not limited to: Plan for Lync Online hybrid dependencies, SIP Namespace, corporate access to Lync online, and capacity (network and Lync Online Service), Configure Edge server for federation with Lync Online and Analyze business and user requirements
- Migrate to Lync Online.
- May include but is not limited to :Configure clients for Lync Online, Enable or move users to Lync Online, Create a hybrid voice dial plan, Migrate user settings to Lync online, Administer Lync Online native, and Lync Online hybrid
- Diagnose Connectivity in a Lync Online Hybrid Environment.
- May include but is not limited to: Confirm DNS records, Choose test CMDLETs, Analyze signaling and media call flow, Validate connectivity, and Use Microsoft Online Services Diagnostics and Logging Support Toolkit
- Administer Online UM.
- May include but is not limited to: Configure DNS Records, Configure Edge Server for Integration, Create and configure UM Dial Plan, Manage and Assign Hosted Voice Mail Policies, Enable Users for Hosted Voice Mail, and Create Contact Objects for Hosted Voice Mail
|