Exam 70-621:

Pro: Upgrading your MCDST Certification to MCITP Enterprise Support

Published:May 17, 2007
Language(s):English, French, German, Japanese, Korean, Russian, Spanish, Portuguese (Brazil), Chinese (Simplified)
Audience(s):IT Professionals
Technology:Windows Vista
Type:Proctored Exam

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This exam is retired.
 
Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support is intended for IT professionals who hold a Microsoft Certified Desktop Support Technician (MCDST) certification and work in an upper-midsize organization or enterprise environment that uses Windows Vista.
Audience Profile
Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support is intended for IT professionals who hold a Microsoft Certified Desktop Support Technician (MCDST) certification and work in an upper-midsize organization or enterprise environment that uses Windows Vista. They have experience with earlier versions of the Windows operating system, and they might have experience with Windows Server operating systems.
Candidates have experience deploying Windows Vista, managing security, and troubleshooting network-related issues with Windows Vista. Candidates typically have at least three to five years of experience as a Tier 2-level or Lead Desktop Support Technician.
Credit Toward CertificationWhen you pass Exam 70-621: Pro: Upgrading your MCDST Certification to MCITP Enterprise Support, you complete the requirements for the following certification(s):
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.The higher the percentage, the more questions you are likely to see on that content area on the exam.

The information after “This objective may include but is not limited to” is intended to further define or scope the objective by describing the types of skills and topics that may be tested for the objective. However, it is not an exhaustive list of skills and topics that could be included on the exam for a given skill area. You may be tested on other skills and topics related to the objective that are not explicitly listed here.
Installing Windows Vista
  • Identify requirements
  • Upgrade from earlier version of Windows
  • Deploy from a custom image
  • Troubleshoot installation issues
Configuring and troubleshooting post-installation system settings
  • Troubleshoot post-installation configuration issues
  • Configure and troubleshoot Windows Aero
  • Configure and troubleshoot parental controls
  • Configure Windows Internet Explorer
  • Restore user state
Managing Windows Vista security
  • Configure and troubleshoot User Account Control
  • Configure and troubleshoot Windows Defender
  • Configure Dynamic Security for Internet Explorer 7
  • Configure BitLocker
  • Troubleshoot security configuration issues
  • Configure security settings in Windows Firewall
  • Troubleshoot authentication issues
Configuring and troubleshooting networking
  • Configure and troubleshoot network protocols and services
  • Configure and troubleshoot remote access
  • Troubleshoot connectivity issues
  • Configuring and troubleshooting wireless networking
  • Configure network security
  • Troubleshoot access to network resources
  • Use the Network and Sharing Center to configure networking
Configuring and troubleshooting applications included with Windows Vista
  • Configure and troubleshoot media applications
  • Configure Windows Mail
  • Configure Windows Meeting Space
  • Configure Windows Calendar
  • Configure Windows Fax and Scan
  • Configure Windows Sidebar
Managing and maintaining systems that are running Windows Vista
  • Troubleshoot policy settings
  • Configure and manage the Task Scheduler
  • Configure and troubleshoot Event Forwarding
  • Troubleshoot performance and reliability issues
  • Apply and troubleshoot updates
  • Configure data protection
Configuring and troubleshooting mobile computing
  • Configure mobile display settings
  • Configure mobile devices
  • Configure Tablet PC software
  • Configure power options
Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab.
Learning Plans and Classroom Training
Microsoft E-Learning
Microsoft Press Books There are no Microsoft Press books currently available.
Practice Tests
Microsoft Online Resources
  • Learning Plan: Get started by creating a step-by-step study guide that is based on recommended resources for this exam.
  • Windows Vista – Learning Portal: Find special offers and information on training and certification.
  • Product information: Visit the Windows Vista Web site for detailed product information.
  • Microsoft Learning Community: Join newsgroups and visit community forums to connect with your peers for suggestions on training resources and advice on your certification path and studies.
  • TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.
Have Questions? For advice about training and certification, connect with peers: For questions about a specific certification, chat with a Microsoft Certified Professional (MCP): To find out about recommended blogs, Web sites, and upcoming Live Meetings on popular topics, visit our community site:
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