| Preparing for an Exam This exam is retired. Candidates for this exam are retail support technicians who have experience recommending, implementing, and troubleshooting connected solutions that use the Windows Vista platform. Connected solutions include personal computers, home automation, home networking, and home entertainment. - The most effective way to prepare to take an exam.
- The relationship between Microsoft training materials and exam content.
- Microsoft policy concerning the incorporation of service pack and revision updates into exam content.
- Exam question types and formats.
- Exam time limits and number of questions asked.
We recommend that you review this preparation guide in its entirety and familiarize yourself with the FAQs and resources on the Microsoft Certification website before you schedule your exam. |
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| Audience Profile Candidates for this exam are retail support technicians who have experience recommending, implementing, and troubleshooting connected solutions that use the Windows Vista platform. Connected solutions include personal computers, home automation, home networking, and home entertainment. Candidates also have experience using previous versions of the Windows operating system. Candidates should have experience installing Windows Vista, managing security, and troubleshooting network-related issues using Windows Vista. They should also have a minimum of six months to one year of experience as retail support technicians. |
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| Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. |
