Exam MB2-631:

CRM 4.0 Customization and Configuration

Published:	April 25, 2008
Language(s):	English
Audience(s):	IT Professionals
Technology:	Microsoft Dynamics CRM 4.0
Type:	Proctored Exam

About this Exam

This certification exam measures your ability to do the following:

Understand and articulate how to configure the application’s organizational settings.
Customize the application by using its built-in customization tools.

Time requirements and questions

100 minutes to complete the exam
50 questions, with a passing rate of 70 percent
Multiple choice and multiple answer questions

Audience Profile

Individuals who want to obtain a certification on Microsoft Dynamics CRM 4.0 Customization and Configuration should take this exam.

Additional skills recommended:

General working knowledge of Microsoft Dynamics CRM 4.0. It is recommended, but not required, that candidates have completed Microsoft Dynamics CRM 4.0 Applications training.
Because this course focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that students have a basic understanding of Microsoft SQL Server and relational database functionality.

Credit Toward CertificationExam MB2-631: CRM 4.0 Customization and Configuration: counts as credit toward the following certification(s):

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.

Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.

Configuring Your Deployment (28 percent)

Configuring Business Units
Configuring Security
Configuring Users and Teams
Configuring Organizational Settings
Configuring Multi-User Interface Language Packs
Configuring Currency Exchange Rates

Customizing Forms and Views (12 percent)

Customizing Forms
Customizing Views
Publishing Forms and View Changes

Customizing Entities and Attributes (32 percent)

Maintaining Custom Attributes
Maintaining Custom Entities
Maintaining Custom Entity Icons
Renaming Entities
Translating Customized Entity Labels

Customizing Relationships and Mappings (20 percent)

Relationship Concepts
1:N Relationship Behavior
Creating 1:N Relationships
Creating N:N Relationships
Entity Mappings

Maintaining Organizations (8 percent)

Core Concepts – Multi-Tenancy and the Configuration DB
Managing Additional Organizations
Importing Organizations
Maintaining Servers and Licenses

Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab.

Classroom Training

8912A: Customization and Configuration in Microsoft Dynamics CRM 4.0 (3 Days)

Microsoft E-Learning

8912AE: Customization and Configuration in Microsoft Dynamics CRM 4.0 (14 Hours)

Microsoft Press Books There are no Microsoft Press books currently available.

Practice Tests There are no practice tests currently available.

Microsoft Online Resources

Microsoft Dynamics CRM 4.0 Implementation Guide, online manuals and tutorials found in online Help within the Microsoft Dynamics CRM product.
MSDN: Designed as a reference for developers, the Microsoft Developer Network (MSDN) features code samples, technical articles, newsgroups, chats, and more.
Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.