Exam MB6-285:

Axapta 3.0 Sales & Marketing

Published:	July 08, 2005
Language(s):	English
Audience(s):	Information Workers
Technology:	Microsoft Dynamics AX 3.0
Type:	Proctored Exam

About this Exam

This certification exam measures your ability to do the following:

Understand and articulate how to set up and use the sales and marketing module in Microsoft Dynamics AX 3.0.

Time requirements and questions

60 minutes to complete the exam
40 questions, with a passing rate of 70 percent
Multiple choice and multiple answer questions

Audience Profile

Individuals who want to obtain a certification on Microsoft Business Solutions – Axapta (now Microsoft Dynamics AX) 3.0 Sales and Marketing should take this exam.

Additional skills recommended:

Knowledge of customer relationship management practices among businesses

Credit Toward CertificationExam MB6-285: Axapta 3.0 Sales & Marketing: counts as credit toward the following certification(s):

Microsoft Certified Business Management Solutions Specialist

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.

Skills Being MeasuredThis exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.

Business Relations and Workflow of Sales Force (25 percent)

Setup and administration of business relations
Processes of the sales force
Using the workbook and managing activities

Quotations, Sales Targets, and Statistics (25 percent)

Quotation process in the customer relationship management (CRM) module
Sales units and sales targets
Perspectives, categories, and views that can be displayed in the sales management statistics

Managing Marketing Campaigns, Telemarketing, and Mailings (25 percent)

How marketing campaigns are defined, set up, and activities connected
How financials can be viewed for campaigns allowing for a follow-up
How targets are identified and how they can be approached by means of the Internet, mail, or telephone
Process of registration of responses from the targets
Features for targeting contact persons
How the call and mailing lists are created and distributed among the sales force

Integration (25 percent)

Relation of CRM to sales order, accounts receivable, master planning, project, human resources, questionnaire, and Enterprise Portal
How the telemarketing features can be integrated to a telephony provider/call center solution by using the telephone application protocol interface (TAPI)
Synchronization to Microsoft Office Outlook of activities and contact persons

Preparation Tools and ResourcesTo help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills Measured" tab.

Classroom Training

Microsoft E-Learning

8329AE: Introduction to Microsoft Dynamics AX 3.0 (4 Hours)

Microsoft Press Books There are no Microsoft Press books currently available.

Practice Tests There are no practice tests currently available.

Microsoft Online Resources

Basic online Help within the Microsoft Dynamics AX 3.0 product
MSDN: The Microsoft Developer Network (MSDN) is a reference for developers that features code samples, technical articles, newsgroups, chats, and more.
Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide.