Preparation Guide for Exam 70-121
Designing and Providing Microsoft Volume License Solutions to Small and Medium Business
On This Page
 | Exam news |
| Audience profile |
| Preparation tools and resources |
| Skills measured |
Exam news
This exam is replaced by Exam 70-671: Designing and Providing Microsoft Volume Licensing Solutions to Small and Medium Organizations.
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Audience profile
Candidates for this exam design and sell licensing solutions to small- and medium-sized businesses. Businesses in this category typically have from 5 to 499 devices. Candidates should have at least six months of experience selling Microsoft Volume Licensing programs.
Candidates should have a basic understanding of the Microsoft Volume Licensing solutions, including Open, Select, and Enterprise, or other types, including original equipment manufacturer (OEM), Full Packaged Product, and non-volume licensing solutions. Candidates should have a basic understanding of the types of Microsoft licenses for operating systems, server applications, and desktop applications.
Candidates should have a focus on the Open License solution and sell or service customers that typically prefer a more transactional method for the purchase of their software licenses. Candidates may service customers that may not have an in-house IT department and where the software refresh cycle is low to moderately aggressive.
Preparation tools and resources
To help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the "Skills measured" section.
Microsoft online resources
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| • | Find online training resources for members of the Microsoft Partner Program
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Skills measured
Before taking the exam, you should be proficient in the job skills listed below.
| Skills measured by Exam 70-121 | ||||||||||
| Analyzing Customer Environments | ||||||||||
Analyze the software acquisition model. Model types include centralized, distributed, or a combination of these types. | ||||||||||
Analyze the acquisition decision-making process. Process types include centralized, distributed, or a combination of these types; enterprise-wide, division-wide, department-wide, or a combination of these types; and transactional, relationship, or a combination of these types. | ||||||||||
Analyze customer requirements
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Analyze the geographic scope of the customer. Considerations include multinational vs. a single country, and a single location vs. multiple locations within a country. | ||||||||||
Analyze anticipated changes in the customer's environment.
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Analyze the types of software used. Software types include productivity applications, network operating systems, server software, and desktop operating systems. Considerations include current software, future needs, and current Microsoft licensing agreements. | ||||||||||
| Planning and Identifying Appropriate Licensing Solutions | ||||||||||
Identify the type of Microsoft relationship or interaction desired. | ||||||||||
Identify the payment structure. Payment structures include transaction-based and relationship-based. | ||||||||||
Plan for the customer's short-term and long-term needs. | ||||||||||
Identify the customer's agreement process preference. Agreement processes include type of contract, type of process review required, and preferred level of engagement. | ||||||||||
| Defining Licensing Solutions | ||||||||||
Given a business scenario, define the Original Equipment Manufacturer (OEM) licensing solution. | ||||||||||
Given a business scenario, define the Full Packaged Product (FPP) licensing solution. | ||||||||||
Given a business scenario, identify the appropriate Volume Licensing program. Programs include Open License, including Open Volume, and Open Business; Select License; Enterprise Agreement; and Enterprise Subscription Agreement.
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Given a business scenario, define the Software Assurance solution. Include solutions for desktop software and server software. Considerations include TCO and ROI for the customer. |
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
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