Microsoft Regional Service Centers – Americas

Microsoft Regional Service Centers (RSCs) address your training and certification questions. If you have questions about the Microsoft Certified Professional (MCP) program, the Microsoft Certified Trainer (MCT) program, or the Microsoft Certified Partners for Learning Solutions program, please contact the RSC in your region.

North America
Latin America

Hours of operation for North America (including United States and Canada)

Telephone	E-mail
Monday–Friday 6:30–17:30 (6:30 A.M.–5:30 P.M.) Pacific Time	Response within two business days

Contact information

Area of support	Contact information
Microsoft E-Learning and Microsoft E-Reference	(800) 636 7544 E-mail: e-learn@microsoft.com
Microsoft Certified Professional (MCP)	Telephone: (800) 636 7544 E-mail: MCPHelp@microsoft.com Fax: (661) 793 6555 Address: Microsoft Certification Programs P.O. Box 911 Santa Clarita, CA 91380-9011 United States
Microsoft Certified Trainer (MCT)	Telephone: (888) 456 7077 E-mail: MCT@microsoft.com
Microsoft Dynamics: certification, e-learning, and training	Telephone: (800) 456 0025, option 4 E-mail (certification and training inquiries): mbs-cert@microsoft.com

Hours of operation

Telephone	E-mail
Monday–Friday 9:00–18:00 (9:00 A.M.–6:00 P.M.) Local time in country or region	Response within 2 business days

Telephone contact information

Contact the Microsoft Regional Education Service Center for Latin America by using the toll-free or collect telephone number listed for your country or region. If your country or region is not listed, please call the Service Center at 54-11-4317-2638.* Or use other contact information listed below.

Country or region	Telephone
Argentina (Telintar South)	0-800-888-2728**
Aruba	54-11-4317-2638*
The Bahamas	54-11-4317-2638*
Bolivia	0-800-10-0296**
Brazil	0-800-891-8228**
Cayman Islands	54-11-4317-2638*
Chile (Bell South)	123-0020-9961**
Chile (CHILESAT)	123-0020-9961**
Chile (ENTEL)	123-0020-9961**
Chile (VTR)	123-0020-9961**
Colombia	01-800-954-5719**
Costa Rica	0800-054-1011**
Dominican Republic	54-11-4317-2638*
Easter Island	54-11-4317-2638*
Ecuador (Andinatel)	54-11-4317-2638*
Ecuador (Pacifictel)	54-11-4317-2638*
El Salvador	54-11-4317-2638*
Guatemala	54-11-4317-2638*
Honduras	54-11-4317-2638*
Mexico	01-800-123-4807**
Panama	54-11-4317-2638*
Paraguay (Asunción only)	54-11-4317-2638*
Peru	0-800-51904**
Puerto Rico	54-11-4317-2638*
Uruguay	0004-054-190**
Venezuela	0800-100-5578**

*Collect call

**Toll-free call

Other contact information for Latin America

E-mail: latamtnc@microsoft.com

E-mail for Microsoft Dynamics certification, e-learning, and training support: mbslarsc@microsoft.com

Fax: (054) (11) 4317-2608

Address:

Microsoft Certification Program
Alem 896 – 3er piso
Buenos Aires, Capital Federal, CP 1001
Argentina