Microsoft Regional Service Centers – Asia and Pacific

Service Centers

Microsoft Regional Service Centers are Microsoft support centers that address your training, certification, or program questions. If you have questions about the Microsoft Certified Professional (MCP) program, the Microsoft Certified Trainer (MCT) program, or the Microsoft Certified Partner for Learning Solutions program, please contact the Regional Service Center in your region.

Hours of operation

Telephone

E-mail

Monday – Friday
9:30 to 12:00 (9:30 A.M. to noon)
and
13:00 to 19:00 (1:00 P.M. to 7:00 P.M.)

Response within two business days

Contact information

Phone

0120-70-8105

E-mail

For Microsoft Certified Professional (MCP) queries, contact: jpmcpinf@microsoft.com

For Certified Partner for Learning Solutions (CPLS) queries, contact: jpcpls@microsoft.com

Fax

03-5388-8252

Address

Microsoft Regional Education Service Center
Sumitomo Fudousan Shinjuku Oak Tower,
6-8-1 Nishi Shinjuku, Shinjuku-ku,
Tokyo, 163-6016 Japan

or

Microsoft Regional Education Service Center
163-6016 東京都新宿区西新宿6-8-1 住友不動産新宿オークタワー

Hours of operation

Telephone

E-mail

Monday – Friday
9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)
China time for China, Hong Kong SAR, and Taiwan
Korean time for Korea

Response within two business days

Contact information

Country/region

Telephone/other

China
Loyalty Programs Hotline


Software Assurance Benefits (SAB)


Fax:


(86-21) 800 819 0550 (local toll-free number with 10 digits)
(86-21) 400 620 0550 (local toll-free number with 10 digits)

(86-21) 800 819 0567 (local toll-free number with 10 digits)
(86-21) 400 620 0567 (local toll-free number with 10 digits)

(86-21) 2603 7547

Hong Kong SAR
Software Assurance Benefits (SAB)


Fax:


852 30027866 (toll-free number)
852 3002 1617 (toll-free number)

852 2989 6399

Korea
Telephone:

Fax:


00798-852-1-2491 (toll-free number)

(65) 6324 6181

Taiwan
Telephone:


Fax:

E-mail:

Address:


0800 008833, and then press 6 (local toll-free number)
886-2-2999-8833, and then press 6

0800 008833, and then press 7 (toll-free number)

twwpo@microsoft.com

Microsoft Regional Service Center
8F, #7 Sungren Rd
Shinyi Chiu Taipei, 119968
Taiwan

E-mail for East Asia

chktresc@microsoft.com

Address for China, Hong Kong SAR, and Korea

Microsoft Regional Service Center
9th Floor, 2 Grand Gateway
No. 3 Hong Qiao Road
Shanghai P.C. 200030
China

Hours of operation

Telephone

E-mail

Monday – Friday
9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)
Singapore time

Response within two business days

Contact Information

Country/region

Telephone/other

Indonesia

001-803-440421 (toll-free number)

Malaysia

1-800-885648 (toll-free number)

Philippines

1-800-1441-4127 (toll-free number)

Singapore

1-800-820 9966 (toll-free number)

Thailand

001-800-441-0218 (toll-free number)

Vietnam and other countries not listed

(65) 6622 1237

E-mail for Southeast Asia

searesc@microsoft.com

Fax for Southeast Asia

(65) 6324 6181

Address for Southeast Asia

Microsoft Regional Service Center
9th Floor, 2 Grand Gateway
No. 3 Hong Qiao Road
Shanghai P.C. 200030
China

Hours of operation

Telephone

E-mail

Monday – Friday
9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)
India time

Response within two business days

Contact information

Country/region

Telephone/other

Ahmadabad

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Bangalore

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Bangladesh

(91) (80) 40103000

Bhutan

(91) (80) 40103000

Calcutta

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Chennai

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Hyderabad

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Maldives

(91) (80) 40103000

Mumbai

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Nepal

(91) (80) 40103000

New Delhi

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Pune

(1) (800) 11 1100 (toll-free number BSNL)
(1) (800) 102 1100 (toll-free number Airtel)

Sri Lanka

(91) (80) 40103000

Other countries/regions not listed

(91) (80) 40103000

E-mail for Indian subcontinent

iscresc@microsoft.com

E-mail for courseware-related queries

iscmoc@microsoft.com

Fax for Indian subcontinent

(91) (124) 4158888

Telephone for Indian subcontinent

(91) (124) 4158000 / 2567000

Address for Indian subcontinent

Microsoft Corporation (I) Pvt. Ltd.
9th Floor, Tower A, DLF Cyber Greens
DLF Cyber Citi, Sector 25A
Gurgaon 122 002
India

Hours of operation

Telephone

E-mail

Monday – Friday
8:30 to 17:30 (8.30 A.M. to 5.30 P.M.)—Australia, GMT+10
9:00 to 17:30 (9:00 A.M. to 5.30 P.M.)—New Zealand, GMT+12

Response within two business days

Contact information

Country/region

Telephone/other

Australia

13-20-58

New Zealand

0800-44-4392 (toll-free number)

Other countries/regions not listed

(61) (2) 9023 8268

E-mail for South Pacific Region

apacresc@microsoft.com

Fax for South Pacific Region

(61) (2) 9023 8852

Address for South Pacific Region

Regional Education Service Centre
Locked Bag 58
North Ryde NSW 1670
AUSTRALIA