Microsoft Regional Service Centers – Asia and Pacific
Microsoft Regional Service Centers are Microsoft support centers that address your training, certification, or program questions. If you have questions about the Microsoft Certified Professional (MCP) program, the Microsoft Certified Trainer (MCT) program, or the Microsoft Certified Partner for Learning Solutions program, please contact the Regional Service Center in your region.
Hours of operation
Telephone | E-mail |
|---|
Monday – Friday 9:30 to 12:00 (9:30 A.M. to noon) and 13:00 to 19:00 (1:00 P.M. to 7:00 P.M.) | Response within two business days |
Contact information
Phone | 0120-70-8105 |
E-mail | For Microsoft Certified Professional (MCP) queries, contact: jpmcpinf@microsoft.com For Certified Partner for Learning Solutions (CPLS) queries, contact: jpcpls@microsoft.com |
Fax | 03-5388-8252 |
Address | Microsoft Regional Education Service Center Sumitomo Fudousan Shinjuku Oak Tower, 6-8-1 Nishi Shinjuku, Shinjuku-ku, Tokyo, 163-6016 Japan or Microsoft Regional Education Service Center 163-6016 東京都新宿区西新宿6-8-1 住友不動産新宿オークタワー |
Hours of operation
Telephone | E-mail |
|---|
Monday – Friday 9:00 to 18:00 (9:00 A.M. to 6:00 P.M.) China time for China, Hong Kong SAR, and Taiwan Korean time for Korea | Response within two business days |
Contact information
Country/region | Telephone/other |
|---|
China Loyalty Programs Hotline
Software Assurance Benefits (SAB)
Fax: | (86-21) 800 819 0550 (local toll-free number with 10 digits) (86-21) 400 620 0550 (local toll-free number with 10 digits)
(86-21) 800 819 0567 (local toll-free number with 10 digits) (86-21) 400 620 0567 (local toll-free number with 10 digits)
(86-21) 2603 7547
|
Hong Kong SAR Software Assurance Benefits (SAB)
Fax: | 852 30027866 (toll-free number) 852 3002 1617 (toll-free number)
852 2989 6399
|
Korea Telephone:
Fax: | 00798-852-1-2491 (toll-free number)
(65) 6324 6181
|
Taiwan Telephone:
Fax:
E-mail:
Address: | 0800 008833, and then press 6 (local toll-free number) 886-2-2999-8833, and then press 6
0800 008833, and then press 7 (toll-free number)
twwpo@microsoft.com
Microsoft Regional Service Center 8F, #7 Sungren Rd Shinyi Chiu Taipei, 119968 Taiwan
|
E-mail for East Asia | chktresc@microsoft.com |
Address for China, Hong Kong SAR, and Korea | Microsoft Regional Service Center 9th Floor, 2 Grand Gateway No. 3 Hong Qiao Road Shanghai P.C. 200030 China |
Hours of operation
Telephone | E-mail |
|---|
Monday – Friday 9:00 to 18:00 (9:00 A.M. to 6:00 P.M.) Singapore time | Response within two business days |
Contact Information
Country/region | Telephone/other |
|---|
Indonesia | 001-803-440421 (toll-free number) |
Malaysia | 1-800-885648 (toll-free number) |
Philippines | 1-800-1441-4127 (toll-free number) |
Singapore | 1-800-820 9966 (toll-free number) |
Thailand | 001-800-441-0218 (toll-free number) |
Vietnam and other countries not listed | (65) 6622 1237 |
E-mail for Southeast Asia | searesc@microsoft.com |
Fax for Southeast Asia | (65) 6324 6181 |
Address for Southeast Asia | Microsoft Regional Service Center 9th Floor, 2 Grand Gateway No. 3 Hong Qiao Road Shanghai P.C. 200030 China |
Hours of operation
Telephone | E-mail |
|---|
Monday – Friday 9:00 to 18:00 (9:00 A.M. to 6:00 P.M.) India time | Response within two business days |
Contact information
Country/region | Telephone/other |
|---|
Ahmadabad | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Bangalore | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Bangladesh | (91) (80) 40103000 |
Bhutan | (91) (80) 40103000 |
Calcutta | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Chennai | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Hyderabad | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Maldives | (91) (80) 40103000 |
Mumbai | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Nepal | (91) (80) 40103000 |
New Delhi | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Pune | (1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel) |
Sri Lanka | (91) (80) 40103000 |
Other countries/regions not listed | (91) (80) 40103000 |
E-mail for Indian subcontinent | iscresc@microsoft.com |
E-mail for courseware-related queries | iscmoc@microsoft.com |
Fax for Indian subcontinent | (91) (124) 4158888 |
Telephone for Indian subcontinent | (91) (124) 4158000 / 2567000 |
Address for Indian subcontinent | Microsoft Corporation (I) Pvt. Ltd. 9th Floor, Tower A, DLF Cyber Greens DLF Cyber Citi, Sector 25A Gurgaon 122 002 India |
Hours of operation
Telephone | E-mail |
|---|
Monday – Friday 8:30 to 17:30 (8.30 A.M. to 5.30 P.M.)—Australia, GMT+10 9:00 to 17:30 (9:00 A.M. to 5.30 P.M.)—New Zealand, GMT+12 | Response within two business days |
Contact information
Country/region | Telephone/other |
|---|
Australia | 13-20-58 |
New Zealand | 0800-44-4392 (toll-free number) |
Other countries/regions not listed | (61) (2) 9023 8268 |
E-mail for South Pacific Region | apacresc@microsoft.com |
Fax for South Pacific Region | (61) (2) 9023 8852 |
Address for South Pacific Region | Regional Education Service Centre Locked Bag 58 North Ryde NSW 1670 AUSTRALIA |