Microsoft Regional Service Centers are Microsoft support centers that address your training, certification, or program questions. If you have questions about Official Microsoft Learning Products, the Microsoft Certified Professional (MCP) program, the Microsoft Certified Trainer (MCT) program, or the Microsoft Certified Partner for Learning Solutions program, please contact the Regional Service Center in your region.
Telephone
E-mail
Monday – Friday9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)China time for China, Hong Kong SAR, and TaiwanKorean time for Korea
Response within two business days
Country/region
Telephone/other
ChinaLoyalty Programs HotlineSoftware Assurance Benefits (SAB)Fax:
(86-21) 800 819 0550 (local toll-free number with 10 digits)(86-21) 400 620 0550 (local toll-free number with 10 digits)(86-21) 800 819 0567 (local toll-free number with 10 digits)(86-21) 400 620 0567 (local toll-free number with 10 digits)(86-21) 2603 7547
Hong Kong SARSoftware Assurance Benefits (SAB)Fax:
852 30027866 (toll-free number)852 3002 1617 (toll-free number)852 2989 6399
KoreaTelephone:Fax:
00798-852-1-2491 (toll-free number)(65) 6324 6181
TaiwanTelephone:Fax:E-mail:Address:
0800 008833, and then press 6 (local toll-free number)886-2-2999-8833, and then press 60800 008833, and then press 7 (toll-free number)twwpo@microsoft.comMicrosoft Regional Service Center 8F, #7 Sungren Rd Shinyi Chiu Taipei, 119968 Taiwan
E-mail for East Asia
chktresc@microsoft.com
Address for China, Hong Kong SAR, and Korea
Microsoft Regional Service Center 9th Floor, 2 Grand Gateway No. 3 Hong Qiao Road Shanghai P.C. 200030 China
Monday – Friday9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)India time
Ahmadabad
(1) (800) 11 1100 (toll-free number BSNL) (1) (800) 102 1100 (toll-free number Airtel)
Bangalore
Bangladesh
(91) (80) 40103000
Bhutan
Calcutta
Chennai
Hyderabad
Maldives
Mumbai
Nepal
New Delhi
Pune
Sri Lanka
Other countries/regions not listed
E-mail for Indian subcontinent
iscresc@microsoft.com
E-mail for courseware-related queries
iscmoc@microsoft.com
Fax for Indian subcontinent
(91) (80) 66586700
Telephone for Indian subcontinent
(91) (124) 4158000 / 2567000
Address for Indian subcontinent
Microsoft Corporation (India) Pvt. Ltd.DLF Cyber Greens, 9th Floor, Tower ADLF Cyber Citi, Sector 25AGurgaon 122 002India
Monday – Friday9:30 to 12:00 (9:30 A.M. to noon)and13:00 to 19:00 (1:00 P.M. to 7:00 P.M.)
Phone
0120-77-2057
Fax
0120-00-2507
Address
Microsoft Regional Education Service CenterSumitomo Fudousan Shinjuku Oak Tower,6-8-1 Nishi Shinjuku, Shinjuku-ku,Tokyo, 163-6016 Japan
or
Microsoft Regional Education Service Center163-6016 東京都新宿区西新宿6-8-1 住友不動産新宿オークタワー
Monday – Friday8:30 to 17:30 (8.30 A.M. to 5.30 P.M.)—Australia, GMT+109:00 to 17:30 (9:00 A.M. to 5.30 P.M.)—New Zealand, GMT+12
Australia
13-20-58
New Zealand
0800-800-004 (toll-free number)
(61) (2) 9870 2200
E-mail for South Pacific Region
apacresc@microsoft.com
Address for South Pacific Region
ANZ Loyalty ProgramsMicrosoft Australia1 Epping RoadNorth Ryde NSW 2113New Zealand:ANZ Loyalty ProgramsMicrosoft New ZealandLevel 5, 22 Viaduct Harbour AvenueAuckland
Monday – Friday9:00 to 18:00 (9:00 A.M. to 6:00 P.M.)Singapore time
Indonesia
001-803-440421 (toll-free number)
Malaysia
1-800-885648 (toll-free number)
Philippines
1-800-1441-4127 (toll-free number)
Singapore
1-800-820 9966 (toll-free number)
Thailand
001-800-441-0218 (toll-free number)
Vietnam and other countries not listed
(65) 6622 1237
E-mail for Southeast Asia
searesc@microsoft.com
Fax for Southeast Asia
(65) 6324 6181
Address for Southeast Asia
