Second Shot FAQ

Show allHide all
A.

The Second Shot offer provides a free retake exam if you do not pass your exam the first time. If you purchase a Microsoft Certification exam pack using the Second Shot offer, you will have one (and only one) retake for each of the exams in the exam pack.

A.

You will have to get a Second Shot voucher code, schedule an exam, pay for your exam, take the exam the first time, and take your retake exam before the voucher expiration date. Check your voucher for the expiration date.

A.

The Second Shot offer applies to the following exams:

  • All IT professional and developer certification exams (all exams with a 070 prefix)

  • Microsoft Dynamics exams

  • All academic exams (exams with a 072 prefix)

  • Microsoft Technology Associate (MTA) commercial exams (prefix 098) accessed through Prometric test centers

Note: MTA academic exams accessed through Certiport test centers are NOT eligible for Second Shot

A.

For technical exams (with a 070 prefix) and certification exam packs:

A.

After the expiration date, the Second Shot offer and exam vouchers tied to it will no longer be valid. You will need to have scheduled and taken your initial exam as well as the retake exam if you fail by the expiration date.

A.

No, you can only register for one exam at a time, and you cannot register for a second exam until you have taken the previous one.

A.

No. The free exam is for retake of the initial exam only.

A.

No, neither exam packs nor voucher codes are transferable. Only the person who purchased the pack can take the exams in the pack. Each Second Shot voucher must be used by the same individual. That individual does not have to be identified at the time of purchasing the voucher. The individual will become associated with/tied to the voucher at the time of the first exam.

A.

After you register on the Microsoft site for the Second Shot offer, you receive a confirmation email message. If you lose your voucher number, check the email message again, as it provides a link to a page where you can obtain a new voucher number.

A.

No, the Second Shot offer cannot be combined with any other offer or discount.

A.

Second Shot is available for all academically priced MCSA, MCSE and MCSD exams administered through Prometric test centers. These exams are identified by exam numbers preceded by an 072 or 073 prefix. Second Shot is also available for commercially priced MTA (098) exams administered through Prometric test centers. Second Shot is not available for academically priced MTA exams through Certiport test centers. Academic exams are only offered to students and faculty members currently affiliated with an academic institution, so you’ll need to provide proof of your academic status when you request the Second Shot voucher and when you take the test.

When you request the voucher for an academic exam, you must provide a valid academic ID in a form of a student ID number or a faculty ID number and the name of your academic institution.

When taking the test, you must present the following. Failure to do so will result in cancellation of your appointment.

  • A valid student ID/faculty ID. Alternatively, a transcript, tuition receipt, or class schedule (within the last year)

  • A valid photo ID (driver’s license or passport)

To request a Second Shot voucher for academic exams, go to: www.prometric.com/microsoft/singleexamsecondshot/student

A.

The Second Shot offer provides you with one free retake for each paid exam that you do not pass on the first try. The free retake is tied to the original voucher number of the failed exam.

A.

Yes, this is a worldwide offer. Exams can be taken at any authorized Prometric testing center.

A.

  • Second Shot voucher offer is available from August 27, 2012 to May 31, 2013.

  • Exam voucher expires on May 31, 2013 for single exams (with 070 and 071 prefixes as well as Dynamics exams), December 31, 2013 for MCSA, MCSD, and MCSE certification packs.

  • One voucher can be applied toward one Microsoft Certification exam, delivered at an authorized Prometric testing center.

  • Vouchers are program-specific and, in some cases, exam-specific. Please ensure that you redeem the voucher for the correct exam.

  • Individuals must register for and take both initial and retake exams prior to the expiration date provided with the voucher.

  • All retake timeframes are subject to compliance with the Microsoft Certification Exam Retake rules.

  • Voucher expiration dates cannot be extended under any circumstances.

  • Microsoft, Prometric, and Prometric testing centers are not responsible for lost or stolen vouchers or voucher numbers.

  • Vouchers cannot be redeemed for cash or credit.

  • Vouchers may not be applied to exams that have already been taken.

  • Vouchers may not be combined with other vouchers and discounts.

  • Vouchers are nontransferable and are void if altered in any way.

  • Vouchers can only be redeemed in the region from which they were purchased.

  • All Microsoft Certified Professional (MCP) Certification exam vouchers may only be redeemed from Prometric test centers.

  • Individuals must wait at least one day after failing an exam before registering for their exam retake.

  • When registering for the retake exam, individuals must provide their Second Shot voucher numbers.

  • There is a rescheduling fee for individuals who reschedule or cancel their appointment to take an exam 15 or fewer days before the scheduled date.

  • Individuals who cancel or reschedule their appointment to take an exam seventy-two hours or less from the scheduled time will forfeit their exam voucher including the free retake (vouchers cannot be used again).

  • Individuals who fail to show up for their scheduled exam appointment will forfeit their exam voucher including the free retake (vouchers cannot be used again).