Microsoft Press Book Support

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To find Microsoft Press books, please refer to the following table.

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Microsoft Press designs book series to serve different customer audiences at various stages of learning

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Search our directory.

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We welcome your feedback. You can send an e-mail message to the Microsoft Press team for your product. by referring to the following table or using the e-mail address on the copyright or introductory page of your book.

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Submit your question by e-mail, using contact information listed in the preceding question.

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If your Microsoft Press book has missing, illegible, or improperly sequenced pages, you can exchange it by following this procedure:

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If your disc is clearly defective (cracked, badly warped, or containing a deep scratch) or is missing, you can exchange it for a replacement disc. Use the following contact information.

Note Only consider replacement if you are having trouble with the setup program and if no book and disc corrections have been posted.

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Search the Microsoft Help and Support database.

If you do not find the information that you need, send an e-mail message to Microsoft. Use the following table to find the e-mail address that corresponds to your Microsoft Press product. (You can usually find the e-mail address that corresponds to your book on the copyright page or in the Introduction of your book.)

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If your question relates to a Microsoft software product or an evaluation copy of Microsoft software rather than to the content of a Microsoft Press book or its companion disc, search the Microsoft Help and Support site.

If you cannot find the information you need, refer to the following table for additional support options.

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You can order directly from Microsoft online or by telephone, fax, or mail.

Online

Telephone
(800) MSPRESS or (800) 677-7377
Monday through Friday
5:00–19:00 (5:00 A.M. –7:00 P.M.) Pacific Time

Fax
(716) 447-7330.

Mail
Microsoft Press
P.O. Box 1096
Buffalo, NY 14240-1096

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If you purchased directly from Microsoft Press online or by fax, telephone, or mail, and for any reason are not satisfied with the product, you can return it to us for a full refund within 30 days of receipt of shipment. Please see the Microsoft Press Terms and Conditions for information on any applicable refund policy. Customers are responsible for shipping charges for returned books and software. All returns must be in resalable condition and must be accompanied by the original packing slip or a photocopy of the packing slip.

Return your purchase to:
Microsoft Press #937
3357H Southpark Place
Grove City, OH 43123

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Any purchase made through another merchant must be returned to that merchant. For more information, visit the store’s Web site:

If you purchased a Microsoft Press product through a merchant not listed here, please contact that merchant directly.

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Applicable local or state taxes will be charged on your order and added to the total at the time the order is filled. Microsoft reserves the right to correct tax rates or collect the sales tax assessed as required by law, without notice.

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If for any reason you are not satisfied with your direct purchase or license from Microsoft Press, you can return it to us (postage prepaid) for a full refund within 30 days of receipt of shipment, provided that you do not retain any copies of any item that you return to us. All returns must be in resalable condition and must be accompanied by the original packing slip or a photocopy of the packing slip.

Please return your purchase to:
Microsoft Press #937
3357H Southpark Place
Grove City, OH 43123

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Telephone
Call (800) MSPRESS or (800) 677-7377
Monday through Friday
5:00–19:00 (5:00 A.M. –7:00 P.M.) Pacific Time

Fax
(716) 447-7330

Mail
Microsoft Press
P.O. Box 1096
Buffalo, NY 14240-1096

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Microsoft Press sometimes has opportunities for freelance technical reviewers to help us ensure that our books are accurate. For this role, you should have solid programming or IT experience and a passion for Microsoft technology. You do not need to be an editor, but you should have an eye for detail and be able to spot errors in technical content. You should possess the technical knowledge to identify areas in manuscripts that need more or less coverage and be able to evaluate appropriateness of content based on a target audience.

If you fit these qualifications and are interested in performing technical reviews for Microsoft Press, send an e-mail message to presstr@microsoft.com. Specify your area of expertise and the types of Microsoft Press books you would most like to review, and include your resume.

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Microsoft Press titles are available in select electronic reference libraries, such as the following:

You can find individual Microsoft eBooks (currently found primarily in libraries) by using the following site:

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Provide Microsoft Press with detailed information about which content you want to reuse, how you want to use the content, who will use it, how many people will use it, how long it will be used, and any other relevant information. After you contact Microsoft Press, you will receive a form to help you with your request.

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If you find an instance of illegitimate use or piracy of Microsoft Press content, send an e-mail message to: