| Exam topics covered | |
| Audience profile | |
| Credit toward certification | |
| Preparation tools and resources | |
| Skills being measured | |
| Exam specifics |
The following list includes the topic areas covered on this exam. The percentage indicates the portion of the exam that addresses a particular skill.
| • | Installation and Configuration (32 percent) |
| • | Field Service Application (32 percent) |
| • | Implementation (36 percent) |
Individuals who want to obtain a certification on Microsoft Dynamics GP 9.0 Field Service Implementation should take this exam.
When you pass this exam, you earn credit toward the following certifications:
| • | Microsoft Certified Business Management Solutions Specialist |
| • | Microsoft Certified Business Management Solutions Professional – Applications for Microsoft Dynamics GP |
In addition to your hands-on experience working with the product, we highly recommend that you use the following tools and training to help you prepare for this exam.
Training materials for this exam
Training materials for Microsoft Dynamics can be ordered through your local partner.
| • | Course 8538: Field Service Implementations in Microsoft Dynamics GP 9.0 |
Classroom training for this exam
| • | Course 8538: Field Service Implementations in Microsoft Dynamics GP 9.0 |
Additional skills recommended
| • | Basic knowledge of the Foundation and Financial modules in Microsoft Dynamics GP 9.0 |
| • | Knowledge of inventory, sales order processing, payables management, purchase order processing, service call management, contract administration, preventive maintenance, returns management, and depot management |
Microsoft online resources
| • | MSDN: The Microsoft Developer Network (MSDN) is a reference for developers that features code samples, technical articles, newsgroups, chats, and more. |
| • | Training and certification newsgroups: There is a newsgroup for every Microsoft certification. By participating in the ongoing dialogue, you take advantage of a unique opportunity to exchange ideas with and ask questions of others, including more than 750 Microsoft Most Valuable Professionals (MVPs) worldwide. |
This certification exam measures your ability to do the following:
| • | Understand and articulate how to implement and set up field service in Microsoft Dynamics GP 9.0. |
Time requirements and questions
| • | 90 minutes to complete the exam |
| • | 50 questions, with a passing rate of 80 percent |
| • | Multiple choice and multiple answer questions |
Registration
Register for Exam #MB3-465, Microsoft Dynamics GP 9.0 Field Service Implementation.
| • | Register now (Prometric.com) |
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format. Please contact MBS-Cert@microsoft.com with any certification or training-related questions.
| • | Learn more and download samples |