My Learning Frequently Asked Questions

Updated: May 23, 2006
**
**

Q.What is My Learning?
A.

My Learning is your new personal space on the Microsoft Learning Web site where you can save information about learning products that you are interested in, and then launch online products that you have purchased or activated. This information may include classroom training, Microsoft E-learning information, Microsoft Press books, or Microsoft Certified Professional exams. Wherever you see the Add to My Learning button (Figure 1), use it to add that key learning product to My Learning. For more detailed information, see the My Learning Overview page.


Figure 1. The new Add to My Learning button

Q.Why is Microsoft releasing My Learning?
A.

My Learning is an important first step in providing our customers with a centralized and personalized learning experience on the Microsoft Learning Web site. My Learning makes it easier for you to plan and manage your learning, and it saves you time.

Q.How will it affect my training and certification efforts?
A.

My Learning makes it easy for you to keep track of all the learning products that you are interested in. Throughout the Microsoft Learning Web site, you will see Add To My Learning buttons that you can click to add products to My Learning so that you can access them later. Online products that you purchase or activate are added to My Learning automatically. After you add products, you can easily find and launch them again.

Q.What products can I add to My Learning?
A.

You can add e-learning courses, books, exams, and instructor-led courses to My Learning. You can also launch and track e-learning courses directly from My Learning.

Q.How can I return to My Learning?
A.

Links to My Learning are provided in the left navigation bar on the Microsoft Learning Web site and the Microsoft E-learning sites. On both the MCP and MCT Web sites, the My Learning link is located at the top of the home page as part of the horizontal list of links.

Q.Can I delete products from My Learning?
A.

Not today, but we are working on many new tools for My Learning that will help you plan and manage your learning experience.

Q.Do I need to register to use My Learning?
A.

You can add products from the Microsoft Learning Web site to My Learning without registering or signing in. If you do not register, your My Learning data will be saved in a cookie on your computer. If you delete your cookies, the products that you have saved in My Learning will be lost.

On the Microsoft E-Learning Web site, you can also browse the site and add items to My Learning without signing in with your Hotmail or MSN e-mail account to your Microsoft Passport or Microsoft Live ID. However, to activate or purchase an e-learning product, you do need to sign in. By registering, all your personal learning resources information will be saved for you on the Web site. These resources may include e-learning, as well as books, exams, and classroom training; You may access any of these resources at any time from any computer.

Q.What happens if I do sign in?
A.

If you register on the Microsoft Learning Web site or sign in, information from My Learning will be saved as a part of your learner profile on the Microsoft Learning Web site.

Q.How is the data for My Learning stored?
A.

If you have not signed in, your My Learning data will be saved in a cookie on your computer. If you delete your cookies, the products that you have saved in My Learning will be lost.

If you register on the Microsoft Learning Web site or sign in, information from My Learning will be saved as a part of your learner profile on the Microsoft Learning Web site, and the cookie will no longer be used.

To access the products that you have added to My Learning, you must sign in using your Microsoft Passport credentials or Windows Live ID.

Q.What will Microsoft do with my information?
A.

Microsoft is committed to protecting your privacy. All information is stored and used in compliance with the Microsoft Privacy Statement. If you are a Microsoft Certified Professional (MCP), your information is also stored and used in compliance with the MCP and MCT Privacy Statement.

Q.What about the My Learning tool on the E-Learning Web site?
A.

My Learning replaces the My Learning tool on the Microsoft E-Learning Web site. The updated version of the My Learning tool lets you save and access e-learning and other Microsoft Learning product types, such as classroom training, Microsoft Press books, or Microsoft Certified Professional (MCP) exams. When you click the Add to My Learning button on the E-Learning site, the e-learning course is added to My Learning.

Q.Will My Learning display products that I have activated in the past?
A.

Yes, but only after you sign in with your Microsoft Passport or Windows Live ID.

Q.How can I get support?
A.

If you haven't been able to find the answer to your question here, contact one of the Microsoft Regional Service Centers (RSC). These RSCs are Microsoft support centers that can address your training, certification, or program questions.

For help signing in to the Microsoft E-Learning Web site, contact the Microsoft E-Learning customer service and support center through Contact Us.

Q.
A.
Top of pageTop of page