Start Your IT Career with MCDSTStart Your IT Career with MCDST

The Microsoft Certified Desktop Support Technician (MCDST) certification helps you start your IT career by ensuring that you have the skills you need to successfully troubleshoot desktop environments that run on the Windows operating system.

MCDST Highlights

Watch a recorded Live Meeting: Windows Vista Certifications

Certification planners answer questions from the audience in this recorded Live Meeting (May 2007). Learn about Windows Vista training materials, certification exams, and the MCDST upgrade path.

Prepare yourself for troubleshooting desktop applications: self-paced training kit for Exam 70-271

Self-study training kits can help you prepare for MCDST certification or improve your job skills supporting desktop applications that run on the Windows XP operating system.

Assess your end-user support skills

Learn more about how to support Windows XP and Microsoft Office System users.

Join the MCDST community

Talk with your peers about this IT credential in the MCDST newsgroup.

Find resources for IT professionals

These Microsoft training and resources are designed to help you develop the skills necessary to succeed in the IT industry.

Case study: skills assessment leads to MCDST at Getronics

Getronics wanted to have 30 help desk employees earn MCDST certification, but their varying levels of expertise made standardized training difficult. Learn how they overcame this obstacle to benefit from team certification.

Get an extra shot at Microsoft Certification—free offer!

For a limited time, Microsoft is offering a second chance at passing any IT professional, developer, or Microsoft Dynamics certification exam. Sign up for the Second Shot offer before you take your first exam. If you do not pass the exam on your first attempt, you will get a second chance. This offer is available for a limited time, so be sure to register now.

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