
| Q. | Did I need to register for this offer before I took my initial certification exam? | ||||||||
| A. | Yes, you needed to register for the Academic Second Shot offer on the Microsoft Web site by May 31, 2008, to get your exam voucher before you take your eligible Microsoft Certification exam. If you registered for the Second Shot offer before May 31, 2008, and you have an exam voucher, you have until June 30, 2008, to complete your first exam and any retakes of exams that you did not pass. | ||||||||
| Q. | How do I register for my first exam? | ||||||||
| A. | To register by telephone, select from the following options.
To register online, find a test center near you.
Note This offer is available in the United States, Europe, Middle East, Africa, and participating countries/regions. | ||||||||
| Q. | How do I get my free Second Shot? | ||||||||
| A. | If you have registered for the offer and you do not pass an eligible exam the first time, you can register for your free retake exam by contacting a Prometric call or test center. Use the same voucher number that you received when you registered for the Second Shot offer. Note Only exams that are part of the Academic Exam Series qualify for this offer.
| ||||||||
| Q. | Is the Academic Second Shot offer available worldwide? | ||||||||
| A. | No, the offer is available in the United States, Europe, Middle East, Africa, and participating countries/regions. To learn more about Prometric test centers, select from the following options.
To register online, find a test center near you.
| ||||||||
| Q. | What if I lose my voucher number? | ||||||||
| A. | After you registered for the Academic Second Shot offer on the Microsoft site, you received a confirmation e-mail message. If you lose your voucher number, check the e-mail message again, as it provides a link to a Web page where you can obtain a new voucher number. | ||||||||
| Q. | Does the Second Shot offer apply to beta exams? | ||||||||
| A. | No, you can only take beta exams once, so they are not eligible for the Second Shot offer. | ||||||||
| Q. | What is the timeframe in which I must take my first exam and then retake that same exam if I do not pass on the first try? | ||||||||
| A. | If you registered for the Second Shot offer by May 31, 2008, and have an exam voucher, you have until June 30, 2008, to complete your first exam and any retakes of exams that you did not pass. | ||||||||
| Q. | If I did not pass an exam before I registered for and purchased a Second Shot voucher, am I eligible for the Second Shot offer? | ||||||||
| A. | No. To be eligible for this Second Shot offer, you needed to register for your Second Shot voucher before you took your initial exam. Registration for the Second Shot offer has expired. However, if you registered for exam vouchers prior to May 31, 2008, you can use them for eligible Microsoft Certification exams. | ||||||||
| Q. | I took an exam before I found out about the Second Shot offer. Can I have a free retake anyway? | ||||||||
| A. | Sorry; only candidates who have pre-registered for the Second Shot promotion are eligible for the free retake. | ||||||||
| Q. | If I do not pass an exam, can I retake it any time? | ||||||||
| A. | All retake timeframes are subject to compliance with the Microsoft Certification Exam Retake rules, which state: If you do not pass an exam the first time, you may retake it at any time. If you do not achieve a passing score a second time, you must wait at least 14 days to retake the exam a third time. A 14-day waiting period will be imposed for all subsequent exam retakes. If you have passed an exam, you cannot take it again. Beta exams may be taken only once. | ||||||||
| Q. | How can I learn more about Microsoft Certification exam topics and content? | ||||||||
| A. | Visit the Microsoft Learning site for tips on how to prepare for your exam and for links to exam preparation guides. Be sure to thoroughly read the preparation guide for the exam that you plan to take.
| ||||||||
| Q. | How does the Academic Second Shot offer differ from the Second Shot offer available for business customers? | ||||||||
| A. | There are three distinct differences between the two programs:
Note Academic and commercial prices vary by country/region.
| ||||||||
| Q. | What is the difference between 70 and 72 Microsoft Certification exams? | ||||||||
| A. | The numbers 70 and 72 refer to the prefix of the exam number. These exams are exactly the same except that the 72 Microsoft Certification exams are Academic Series exams, which are available at an academic discount only to students, faculty, and employees of accredited high schools and post-secondary schools. | ||||||||
| Q. | What if I want a Second Shot on an exam that is not part of the Academic Second Shot offer? | ||||||||
| A. | Learn about the free retake offer on our business and IT professional exams | ||||||||
| Q. | Which exams are eligible for the Academic Second Shot offer? | ||||||||
| A. | The Academic free retake offer is valid for all exams that are part of the 72 Academic Exam Series.
| ||||||||