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Second Shot Offer

Second Shot Offer: Frequently Asked Questions

Q.Do I need to register for this offer before I take my initial certification exam?
A.

Yes, you need to register for the Second Shot offer on the Microsoft Web site to receive your free exam voucher. You have until June 30, 2009, to register, obtain an exam voucher, complete your first exam, and retake your exam (if you did not pass on your first attempt).

Q.How do I register for the initial exam?
A.

Register for your first exam through the Prometric Web site or by contacting a Prometric call center or test center. You must have the Second Shot voucher number available before you register for the exam.

Note This offer cannot be combined with other promotions.

Contact Prometric (Prometric.com)

Q.How do I get my free Second Shot?
A.

If you do not pass the exam the first time you take it, you can register for the free retake exam offer by visiting the Prometric Web site or by contacting a Prometric call center or test center. You must use the same voucher number that you received when you registered for the Second Shot offer. Please have your voucher number available when you register with Prometric or any other testing center.

Q.Can I call the Prometric call or test center toll-free?
A.

The call is toll-free in some countries and regions. In some countries and regions, a fee is required for the call.

View a list of Prometric call centers (Prometric.com)

Q.What happens if I lose my voucher number?
A.

After you registered on the Microsoft site for the Second Shot offer, you received a confirmation e-mail message. If you lose your voucher number, check the e-mail message again, as it provides a link to a page where you can obtain a new voucher number.

Q.How many free exams may I take?
A.

The Second Shot offer provides you with one free retake for each paid exam that you do not pass on the first try.

Q.Does the Second Shot offer apply to beta exams?
A.

No, you can only take a beta exam one time, so the Second Shot offer does not apply to beta exams.

Q.What is the timeframe for taking my first exam and then retaking that same exam if I do not pass on the first try?
A.

You have until June 30, 2009, to register, obtain an exam voucher, complete your first exam, and retake your exam (if you did not pass on your first attempt).

Q.If I did not pass an exam before I registered for and purchased a Second Shot voucher, am I eligible for the Second Shot offer?
A.

No. To be eligible for this Second Shot offer, you needed to register for your Second Shot voucher before you took your initial exam.

Q.If I do not pass an exam, can I retake it at any time?
A.

All retake timeframes are subject to compliance with Microsoft Certification Exam Retake rules, which state:

If you do not pass an exam the first time, you may retake it at any time. If you do not achieve a passing score a second time, you must wait at least 14 days to retake the exam a third time. A 14-day waiting period will be imposed for all subsequent exam retakes. If you have passed an exam, you cannot take it again. Beta exams may be taken only once.

Q.Can I use the Second Shot offer on an exam after the exam retires?
A.

No. The Second Shot offer applies to active exams. You can retake the exam as long as it is available for registration at Prometric.

Exams scheduled to retire

Q.How can I learn more about Microsoft Certification exam topics and content?
A.

Visit the Microsoft Learning site for tips on how to prepare for your exam and for links to exam preparation guides. Be sure to thoroughly read the preparation guide for the exam that you plan to take.

Visit the Microsoft Learning site to learn about exam content

Q.Can other offers or discounts be combined with the Second Shot offer?
A.

No, the Second Shot offer cannot be combined with any other offer or discount.

Q.To which exams does the Second Shot offer apply?
A.

The Second Shot offer applies to all IT professional and developer certification exams, and all Microsoft Dynamics exams (all 070 exams). The academic exams (072 exams) do not qualify for this offer.

Q.Does this Second Shot offer apply to academic exams (072 exams)?
A.

No. This Microsoft Second Shot offer does not apply to academic exams (072 exams).

Q.Can I use the same voucher number for different exams?
A.

No. A voucher number applies to only one exam title.

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