General Certification and Exam Frequently Asked Questions


Certification status

Get information about Microsoft Certified Professional (MCP) certification status and certification validity.

Certification benefits

Find out about the MCP welcome kit and other benefits that MCPs receive.

MCP logos

Learn more about MCP logos and your rights and responsibilities in using them.

Preparing for and taking an MCP exam

Get tips on preparing for and taking an MCP exam.

Registering for an MCP exam

Get information about registering for an MCP exam, and learn about the exam-retake policy, available languages for your exam, and disability accommodations.

Communicating with the MCP program

Find out how to submit questions and feedback to Microsoft.

Process for developing an MCP exam

Learn how Microsoft creates the MCP exams.

Exam integrity and security

Learn about the MCP exam security policy and details about the nondisclosure agreement (NDA).

MCP member site access and Windows Live ID site and services

The MCP member site uses the Windows Live ID sites and services authentication technology. Before you can use your Windows Live ID (formerly Passport Network account) to enter the MCP member site, you must first associate your Windows Live ID with your Microsoft certification credentials.

Microsoft training

Find information about Microsoft training and resources.


Microsoft Certification FAQs

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