Microsoft eLearning Library (MELL) (Retired)
Microsoft eLearning Library (MELL) was retired on July 1, 2006, and is no longer available for purchase. As Microsoft Learning has made significant advancements in its hosted e-learning offerings, we can provide you with a richer, more flexible, easy-to-access learning experience. The newest addition to Volume Licensing, Microsoft Learning Solutions, includes premium technical and professional e-learning courses, electronic reference libraries, and vouchers for Microsoft Certification exams.
| • | Find out more about Microsoft Learning Solutions |
Frequently Asked Questions
| Q. | What is happening with MELL? | ||||
| A. | Effective July 1, 2006, Microsoft eLearning Library (MELL) is no longer available for purchase. However, significant advancements in Microsoft E-Learning offerings, including Microsoft Learning Solutions, provide you easy access to rich learning opportunities. | ||||
| Q. | Will there still be support for MELL? | ||||
| A. | No. Microsoft is retiring MELL technical support, including updates, on June 30, 2007. However, you can find a wealth of existing support documentation, including troubleshooting and how-to information, through the Microsoft Knowledge Base Web site.
A Microsoft Knowledge Base article discusses the most frequent issues with MELL.
| ||||
| Q. | If I am currently a MELL customer, will I continue to receive content updates? | ||||
| A. | No. The final MELL Desktop Edition content update was in June 2006, and the final MELL IT Professional and Developer Edition content updates were in December 2006. | ||||
| Q. | What if I want to keep using MELL? | ||||
| A. | Per the license agreement, you can continue to use the resources that you acquired through your MELL subscription. | ||||
| Q. | Is MELL deployment information available? | ||||
| A. | Yes. MELL deployment information is available on the Microsoft Learning Web site.
| ||||
| Q. | What does Microsoft recommend for customers with either expiring MELL subscriptions or no current e-learning solution today? | ||||
| A. | They should consider Microsoft Official E-Learning, which provides extensive e-learning libraries and an improved user experience at a comparable price. Microsoft Official E-Learning features the most up-to-date content that is available--straight from the source. Visually engaging, guided courses deliver the technical skills that administrative and support staff, IT professionals, and developers need to know about Microsoft technologies. The guidance is self-paced and includes hours of real-world, hands-on practice labs.
| ||||
| Q. | How will Microsoft Official E-Learning libraries be sold? | ||||
| A. |
| ||||
| Q. | Will Microsoft Official E-Learning libraries be sold through the Open License program? | ||||
| A. | No, Microsoft Official E-Learning libraries are not offered through Open License. There is a volume license option for non-Select and EA organizations. If you want to purchase in volume, e-mail msvlhlp@microsoft.com for details and pricing. | ||||
| Q. | How can I learn more about Microsoft Learning Solutions? | ||||
| A. |
| ||||
| Q. | What if I have more MELL retirement questions? | ||||
| A. | Please send additional MELL retirement questions to mellfb@microsoft.com. | ||||
