Centrais de Atendimento Regional da Microsoft - Américas

Microsoft Regional Service Centers address your training and certification questions. If you have questions about the Microsoft Certified Professional (MCP) program, the Microsoft Certified Trainer (MCT) program, or the Microsoft Certified Partners for Learning Solutions program, please contact the Regional Service Center in your region.

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North America
Latin America

Hours of operation - North America (including United States and Canada)

Telephone	E-mail
Monday–Friday 6:30–17:30 (6:30 A.M.–5:30 P.M.) Pacific Time	Response within two business days

Contact information

Area of support	Contact information
Microsoft E-Learning and Microsoft E-Reference	(800) 636 7544 E-mail: e-learn@microsoft.com
Microsoft Certified Professional (MCP)	Telephone: (800) 636 7544 E-mail: MCPHelp@microsoft.com Fax: (661) 793 6555 Address: Certificação Microsoft Programs P.O. Box 911 Santa Clarita, CA 91380-9011 United States
Microsoft Certified Trainer (MCT)	Telephone: (888) 456 7077 E-mail: MCT@microsoft.com
Microsoft Dynamics: certification, e-learning, and training	Telephone: (800) 456 0025, option 4 E-mail (certification and training inquiries): mbs-cert@microsoft.com

Hours of operation - Latin America

Telephone	E-mail
Monday–Friday 9:00–18:00 (9:00 A.M.–6:00 P.M.) Local time in country or region	Response within 2 business days

Telephone contact information

Contact the Microsoft Regional Service Center for Latin America by using the following list. After you identify the phone number for your country or region, please select option 2, option 2, and option 3 in the Interactive Voice Response (IVR) menu.

Country or region	Telephone
Anguilla	866-993-9330
Antigua and Barbuda	866-993-9303
Argentina	0800-222-9467 011-5776-1000
Aruba	305-418-9136
The Bahamas	800-389-0489
Barbados	866-993-9304
Belize	815 – Pin 3140
Bermuda	866-993-9305
Bolivia	800-100-714
Brazil	0-800-761-7454 11-4706-0900
Cayman Islands	866-993-9308
Chile	800-202-011
Colombia	1800-093-1234 5870300
Costa Rica	0800-016-1034
Dominica	866-993-9309
Dominican Republic	1-800-751-3455
Ecuador	1800-010-288
El Salvador	800-6676
Falkland Islands (Islas Malvinas)	305-418-9137
French Guiana	805 51 01 01
Grenada	866-993-0313
Guadeloupe	805 51 01 03
Guatemala	1800-300-0069
Guyana	305-418-9138
Haiti	193 – Pin 3140
Honduras	54-11-4317-2638
Jamaica	866-993-9302
Martinique	805 51 01 05
Mexico	01-800-123-3353
Montserrat	866-993-9315
Nicaragua	01800 0166 –Pin 3140
Panama	800-051-0398
Paraguay	009 800 54 2 0049
Peru	80054238
Puerto Rico	877-678-8032
Saint Kitts and Nevis	866-993-9318
Saint Lucia	866-993-9317
Saint Martin	305-418-9139
Saint Vincent and the Grenadines	866-993-9319
Suriname	305-418-9140
Trinidad and Tobago	866-994-9312
Turks and Caicos Islands	866-993-9320
Uruguay	000 4054 083
Venezuela	800-100-4610
Virgin Islands, British	866-993-9306
Virgin Islands, U.S.	877-678-8033

Other contact information for Latin America

E-mail: latamtnc@microsoft.com

E-mail for Certificação Microsoft Dynamics, e-learning, and training support: mbslarsc@microsoft.com

Fax: (054) (11) 4317-2608

Address:

Certificação Microsoft Program
Carlos Pellegrini 887, 3er piso
C1009ABQ, Capital Federal
Buenos Aires
Argentina