Microsoft Learning Support
Self-help support
Review the self-help support in the following table for information about your program of interest, including program updates and information, solutions to common issues, troubleshooting steps, and how-to materials.
Assisted support
Get assistance from a customer service representative. Support options typically include telephone or e-mail assistance.
| Support services | Self-help support | Assisted support |
New generation of certification (MCTS, MCITP, and MCPD) | ||
Microsoft Certified Professional (MCP) | ||
Microsoft Certified Trainer (MCT) |
| |
Microsoft Office Specialist (MOS) | ||
MCP and MCT enrollment and personal profile | ||
Microsoft training | ||
Microsoft Skills Assessment | ||
Microsoft E-Learning | ||
Learning Manager | ||
Microsoft eLearning Library (MELL)* |
| |
Microsoft Press books and CDs | ||
General question, comment, or bug |
|
*MELL is being retired and is no longer available for purchase.
Other support links
The following links are included here for your reference.
| • | Certified Partner Support |
| • | Microsoft Hardware and Software Support |
| • | General Microsoft Support |