TechNet Subscription Through Software Assurance
The TechNet Subscription Through Software Assurance benefit gives you convenient online access to Microsoft experts and information about software and technology. With this comprehensive support resource, you can keep technical skills sharp, solve mission-critical and day-to-day issues, maintain security more easily, and evaluate new Microsoft technologies without time limits.
Depending on your Volume Licensing program and the products covered by Microsoft Software Assurance, you may be entitled to TechNet Software Assurance Subscription Services or TechNet Plus Direct.
TechNet Software Assurance Subscription Services
TechNet Software Assurance Subscription Services provides multiple user IDs so that your IT staff can access Online Concierge Chat and Managed Newsgroups.
TechNet Plus Direct
TechNet Plus Direct helps provide your IT staff with fast and convenient online access to the IT resources they need to do their jobs. Each TechNet Plus Direct subscription provides one user with access to the following benefits through an online portal for subscribers only:
| • | All Microsoft full-version commercial software for evaluation, with no time or feature limits (this includes all server, client, and application software titles) |
| • | Two complimentary Professional Support incidents, valued at approximately $900 each (may vary by country or region; toll charges may apply) |
| • | Beta software, so you can try the latest releases available prior to public release |
| • | Unlimited TechNet Managed Newsgroup support with next business day response—guaranteed |
| • | Microsoft E-Learning, with a quarterly selection of courses for free |
| • | Online Concierge Chat, your virtual librarian to help find technical resources and get answers to nontechnical questions |
| • | TechNet Plus Library, updated regularly with the latest content, tools, security, user documents, and support Knowledge Base |
Download the TechNet Plus Subscription Services Guide (Portable Document Format file, 128 KB)
Learn how other organizations have benefited from TechNet Plus
Note TechNet Plus Direct is licensed for one person only. Benefits cannot be shared. If more than one IT professional in your company would like access to the benefits, you can purchase additional TechNet Plus Direct subscriptions and TechNet Plus media subscriptions through Volume Licensing.
Eligibility
The following Volume Licensing programs are eligible for the TechNet Subscription Through Software Assurance benefit:
| • | Select License |
| • | Open Value |
| • | Open Value Company-wide |
| • | Open Value Subscription |
| • | Select License Software Assurance Membership |
| • | Enterprise Agreement |
| • | Enterprise Subscription Agreement |
Software Assurance Agreement Qualifications by Benefit Type
| TechNet Subscription Through Software Assurance | Software Assurance agreement requirements | ||||||
TechNet Software Assurance Subscription Services |
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TechNet Plus Direct |
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For more details, contact your Microsoft Volume Licensing Sales (MVLS) Representative or visit the Microsoft Volume License Services Web site.
Go to the Microsoft Volume License Services Web site
Get e-mail or phone support in your country or region
Getting Started
To take advantage of this benefit, contact your Microsoft partner or your Benefits Administrator.
Learn More
View a table listing the Microsoft Volume Licensing programs eligible for this and other Software Assurance benefits.
Learn how to activate Software Assurance benefits.
Find out how to get Software Assurance.
Read real-life examples of how other businesses are deriving value from their Software Assurance benefits.